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Thu, Apr 9
Sonny Torres Oliva DDS

16 E 52nd St, New York, NY 10022, USA


(212) 382-2999(212) 382-2999

Thu, Apr 9

Dr. Geraldine Sevilla

Dentist

New York, NY


In-network insurances:

Aetna (Dental), Ameritas (Dental), Cigna (Dental), Delta Dental (Dental), Guardian (Dental), MetLife (Dental), United Concordia Dental (Dental), United Healthcare (Dental)

View all in-network insurances (8)

Voro score

86% recommended

6 out of 7 patients recommend this doctor after their visit.

Other reviews

Yelp

4.5(7)

Approach

A talented clinician, Dr. Sevilla is known for her friendly manner, gentle touch and conservative treatment planning. She is a certified Invisalign provider who enjoys transforming her patients’ smiles. Dr. Sevilla hails from the Philippines, where she graduated from Central Escolar University in 1994. After completing training in orthodontics, she worked in private practice for over eight years. In 2004, Dr. Sevilla immigrated to the US and trained as a dental assistant with Dr. Oliva. She then joined the International Dentists’ Program of Howard University, where she earned the Academy of General Dentistry Award in 2013. Upon graduation, she completed her general practice residency at Interfaith Medical Center in Brooklyn.

Biography

Educations

Central Escolar University, DDS, 1994

Trainings

Interfaith Medical Center, 2014 (residency)
Reviews (7)
Write a review
Julia A.Apr 10
 Recommends this doctor

How was your experience with the doctor?My appointment with Dr. Sevilla was great. She's a very good dentist and the staff are very friendly!
Mei W.Sep 22
 Recommends this doctor

How was your experience with the doctor?I love all the staff in this office esp the dentist Dr Sevilla. Dr Sevilla is very friendly and professional. I never enjoyed going to the dentist but after I experience this office, now I look forward to coming here every 6 months for my recare appointments! Highly recommended!!
Ann S.Sep 18
 Doesn't recommend this doctor

How was your experience with the doctor?Beware of this dentist!  I have been going to this dentist ever since she opened this office.  She is fine... until SHE makes a mistake, which she will make YOU pay for.I went in for a routine cleaning last week.  I felt a jarring when she cleaned one part of my teeth.  A couple of hours later, a huge piece of filling that was in that area that I felt strange about fell out, leaving a gaping hole in my tooth.I went back to the office for an emergency appointment.  When I made the appointment, I told the receptionist that the filling was loosened and fell out due to the cleaning.  When I saw the dentist, I told her the same thing.  She proceeded to giggle and re-do the filling.  I was surprised when she charged me a co-pay of $18, since I thought she would waive it due to it being her fault it fell out.  I paid it anyway because it was a small amount and I wanted to be nice and help her since I could tell her office wasn't doing all that well.  After I left the office, the receptionist actually called me to demand an additional $78!  She let it slip that it could have been $15 TOTAL if I had chosen another type of filling.  The problem is, I was never given a choice at the time!!  The dentist had upsold me without my knowledge to the much more expensive filling... which I was forced to get because SHE knocked out my current one!I have spent many minutes on the phone over the course of a week with these people to request a courtesy discount or waiver of the additional fees due to the circumstances, which they should take responsibility for.  After many calls, I finally got through to the dentist herself.  I explained to her again that it was due to her cleaning that the filling I have had just fine for a very long time fell out two hours after she did the cleaning, and told her it was unethical that she did not give me the option of choosing what type of filling I wanted and upsold me without my knowledge.  The dentist's response was the most spiteful and absurd response I have ever heard in my life.  She not only refused to extend a courtesy discount - get this!!! - she said if I wanted to pay less, she wanted to TAKE OUT THE FILLING THAT SHE GAVE ME THAT IS IN MY MOUTH RIGHT NOW, AND PUT THE CHEAPER ONE IN INSTEAD.  I was floored and felt violated.  It's not like she can resell a cavity filling - it's going straight in the garbage!  It's like if I bought a cupcake from a bakery and got diarrhea from food poisoning, and I asked the bakery for a refund, and the baker telling me, "FINE, if you want your money back, I want my cupcake back!  I don't care if I can't sell diarrhea, I'm just doing this to spite you."  Except, it's my actual mouth and my actual tooth we're talking about that she wants to maliciously tamper with.I calmly told her that I was done fighting for this and she's wasted enough of my time already, and that I would pay the amount she demanded, but I would be canceling all my future appointments.  She basically responded, whatever, eff you.This is no way to treat a long-term patient.  I am appalled by how she spoke to me - don't be fooled by how she's typically seems goofy and giggly and affable.  I don't see her business lasting long if this is the way she handles HER OWN mistakes.  I never write reviews, but I had to write this one.  I've never been treated this way before.
Aaron T.Sep 28
 Recommends this doctor

How was your experience with the doctor?My experience with Dr. Sevilla and her staff was very pleasant. I thought Dr. Gadidov, the previous dentist who ran the office, gave pretty good dental cleanings, but Dr. Sevilla was even more thorough.
 Recommends this doctor

How was your experience with the doctor?First of all, I want to mention I am terrified with the dentist. I was experiencing pain on the lower right side of my mouthh. I searched for a dentist near me and found Dr. Sevilla. When I went in the office, I was greeted by Dr. Sevilla personally, which impressed me. The assistant took X-ray and found a cavity. Dr. Sevilla took care of the cavity for me and put me out of pain. She was very professional and have done an excellent job. The cleaning was very thorough. Overall, I am very happy with the office. I will recommend to my friends, family and coworkers.
Imee L.Jun 9
 Recommends this doctor

How was your experience with the doctor?I didn't have my teeth checked or cleaned for a couple of years now because of the thought of me going to the dentist made me scared everytime. When a friend of mine asked me to go with her for her cleaning, I decided to give it a try with Dr.  Sevilla. I must say that she did a really great job. She made me feel safe and calm before doing the procedure. Her staff were friendly too. That being said, I will definitely come back and see her for my next cleaning and other treatments.
 Recommends this doctor

How was your experience with the doctor?I went for a cleaning today and the staff was very nice and helpful. The place is well kept and tidy, and I could tell they put in effort to make clients feel as comfortable and welcome before the procedure. The dentist was very thorough with my cleaning and told me the next course of action regarding my teeth. I came out with my mouth feeling fresh and clean, plus I got a goodie bag to help my teeth stay healthy! Usually dentist appointments are far from exciting, but I find myself looking forward to coming here again.