This was the first time that I had seen Dr. Epstein; I normally see another dentist at the same practice, whom I have had a great experience with. My mouth is not perfect and will need a variety of fixes over the course of my lifetime to repair old metal fillings and decay--I know this. However, within the first 5 minutes of having met me and opened my mouth, Dr. Epstein declared that I would need numerous fixes, with no reference to a workable timeline or financial timeline of how to do this. Simply, that "he wouldn't walk around with those teeth". He also jumped to suggesting that I should get invisalign to fix the small shifts in my teeth, before even asking if I was comfortable with how my smile looked currently (I feel no pain and no person besides a dentist would comment on its aesthetic). As someone who had braces for 4 years and wore a retainer for 6-7 years, I understand the importance of teeth alignment, but rushing in with proclamations instead of offering options while trying to assess my personal situation is unacceptable. Further, when I asked about the finances of several procedures (not insurance, but baseline as I understand my coverage & applicability), Dr. Epstein didn't know until after he had already offered the procedures and had to check with the front desk after I repeatedly asked. My mouth is important to me and I will have the procedures I need to have done in a timely manner, but I would expect my dentist to have a better bedside manner in explaining these procedures and timelines to me. This is all after I arrived 10 minutes early and waited another 20 minutes to be seen, and then after the hygienist had completed her cleaning (she was lovely, understanding, informative, and helpful), another 10-15 minutes to be seen by Dr. Epstein. He is clearly a knowledgeable dentist who has a lot of practice in dental work. However, his quick introduction and exit did not make me feel any more inclined to dentists. I would leave the practice if I did not appreciate the hygienists and my regular dentist as much as I do.