Dr. Yaffe has been my PCP for 25 years, back when his practice was solely on 84th street with Vera always by his side. Although the wait times were infuriating (even with the online check button) and the staff was often rude and impatient, I am thrilled to say my last experience was different. I was greeted by the same woman who has greeted me several times (will find her name and edit this review) this time she was friendly, smiled and made me feel welcome. While waiting, I looked around and noticed something different about the place and wondered what it was. As I was pondering this, my name was called and I was taken to see "dry". Walking through his eclectic office directly into his personal exam room/office, eliminating the formal uncomfortable office "chat" and getting right to work. Besides being one of the city's best physicians, he's also the most caring. Not only is he thorough, making you feel at ease and confident that all your medical needs and concerns are being addressed, he does all this while conducting his exam with his unique style. He had Kelsey, a young medical student with him for her last day. It's quite clear she has an exceptional career ahead of her and it is my hope that it will be along side Dr. Yaffe, he cares about his staff and I can only imagine how his guidance would benefit her. And how she would then benefit the practice. We love YOU "dry"! Unfortunately, when I'm forced to come for a sick visit or prescription refill, I have found some of the doctors in your staff to be rude and entitled. I have 2 doctors in particular that I refuse to see. They don't even fit with the atmosphere you and Dr. Ruden have worked so hard to create all these years. Upon my departure, as always, I'm reminded by dry to use the seat belt while traveling in a taxi. That advice always gets me and I hear his voice each time I get in a cab and smile to myself. To be his patient, you have to be 18 and over. I had my kids' files transferred and scheduled their first appointments a year before they turn/turned 18. There is no greater compliment/recommendation in the world than that!! He is the best! And Yaffe and Ruden are a great team! Quick shoutout to Karim Wahib, one of the PA's who has been very helpful to me and now my son with his expertise in orthopedics and sports injuries. Also Mary M, Joanie (referrals) and Luanne have always been helpful and very efficient. I eventually found out the reason the atmosphere was different, Not only are the doctors at Yaffe Ruden & Associates constantly learning and striving to be the best and remain ahead of the curve with their knowledge but they are also working hard improving the patient experience. I for one appreciate that and noticed. I am confident with their continued dedication to patient care and all this technology, they'll get the wait times down to an acceptable range and get rid of the rude doctors and get in ones more like the original two.