Derma di Colore

115 W 27th St, New York, NY 10001, USA


(212) 243-6700(212) 243-6700

Dr. Carlos Charles, MD

Dermatologist

New York, NY


In-network insurances:

1199 SEIU Funds, AARP, Aetna, Anthem, Blue Cross Blue Shield, Cigna, Health First, Medicare, Oxford, United Healthcare

View all in-network insurances (10)

Voro score

94% recommended

1,710 out of 1,817 patients recommend this doctor after their visit.

Recommendations

1 neighbors

Other reviews

Zocdoc

4.9(1,816)

Approach

Dr. Carlos Charles is a board-certified dermatologist and is Clinical Instructor at Weill Cornell Medical College. After medical school, he completed a research fellowship in melanoma and pigmented lesions at Memorial Sloan-Kettering and residency training at the University of Miami School of Medicine. In 2012, Dr. Charles founded Derma di Colore, a clinical and academic research center in New York City which focuses on the treatment of dermatologic problems of all skin types with a unique interest in the treatment of skin of color. DdC provides comprehensive dermatologic care with the latest medical and cosmetic therapies, specializing in the treatment of skin and hair disorders that commonly affect pigmented skin.

Biography

Educations

University of Florida, BS, 1994
Weill Cornell Medical College, MD, 1999

Certifications

Dermatology

Trainings

University of Miami, 2007 (residency)

Wait time

Patients typically are seen right away.

Bedside manner

Patients say this doctor has excellent bedside manner.

Reviews (1817)
Write a review
 Recommends this doctor
Gavin W.Feb 28
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?He’s very informative, patient, and caring. I’m looking forward to follow up appointments.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?pleasant staff. i love that they appreciate my time and no wait. Dr. Charles called to inform me of my results without hesitate. I had a great experience.
Megan F.Dec 19
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Charles is always a pleasure to see. He has great bedside manner and I'm always in and out quickly.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Comfortable and complete. Warm and reassuring.
Jaime B.Nov 22
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Satisfactory

How was your experience with the doctor?I love the doctor and trust he's expertise but i was taken back with my experience while getting a peel; not only was my face not cleaned before, but i had to wash my own face over the sink afterwards (wetting my clothing) and apply the lotion onto my face myself while the assistant just watched...I don't know if this is normal but in my previous experience the assistant usually preps, cleans and post treats the skin.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Excellent as always!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Charles is very empathetic, patient, and thorough. He made clear his professional opinion and very much took into account my concerns, I felt listened to and therefore I trusted his opinion all the more.
Sharon G.Oct 23
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?I’ve been a patient of Dr. Charles for many years so my visit is always productive
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Charles was great to work with. He was very clear with his explanation of his diagnosis in non-medical terms that was easy to understand. The office is very modern and doesn’t feel like your average doctor’s office. His support staff were also very courteous and pleasant to interact with.
Jaime B.Sep 22
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?LOVE!
David T.Sep 20
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Very understanding person.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very professional & knowledgeable!
Thomas B.Sep 13
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?I had a good experience
Juliet B.Sep 12
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?He was very nice and courteous.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Charles is an excellent dermatologist. He is knowledgeable, professional, and caring. I’m usually in and out within 30 minutes. He has been treating me for almost a year for to some hair loss due to a serious illness. And my hair has grown tremendously. I’m very pleased with his service.
 Isn't sure about this doctor
Wait time: Less than 15 minutes
Bedside manner: Good

How was your experience with the doctor?There are so few dermatologists of color that it’s worth coming to this office for that comfort and specialty. Fairly routine easy check up so not sure how the office would do with more serious skin conditions but everyone was nice there
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?My results were better than I expected and I am very grateful for that!
Joel C.Jul 12
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?The visit was great. He is very personable and his knowledge was informative, especially for my first time in many years going to a dermatologist. Just not a big fan of other people in the room when I’m getting a check up. My anxiety level was on a 7 and what made it worse I started stress sweating. Lol
Dave R.Jul 11
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?I was greeted warmly by the front desk staff (who already had my forms from zocdoc; I just needed to sign them), and seen almost immediately by Dr. Charles. Dr. Charles is very professional, yet friendly, and I would recommend him to anyone looking for a dermatologist.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Very kind doctor. Very knowledgeable and realistic about my issues and what he can provide for me.
Andres A.Jun 19
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very good thank you
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Very hospitable staff and excellent Doctor!
 Doesn't recommend this doctor
Wait time: More than 30 minutes
Bedside manner: Unsatisfactory

How was your experience with the doctor?Waiting time was long, seemed like overbooked. He was friendly but didn't explain about my concern and was a bit rush. Staff was great, but won't return and don't recommend.
Paul O.May 17
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Front desk was great and Dr. Charles was very helpful in explaining everything. luckily it was just an annual check but id highly recommend
Lien C.May 9
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Doctor Carlos was gentle. He listened to all of my concerns and did a thorough checkup. All the staff members were very nice and kind. I was seen promptly at the time of appointment, almost no waiting time at all.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Great doctor. I will definitely recommend it to anyone I know.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Had a wonderful visit. Doctor was very comforting and communicative. I have some fears when it comes to anything related to needles and blades (for a biopsy) and he made me as comfortable as was possible. Highly recommend.
Ibaria W.Apr 21
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Carlos Charles is truly a wonderful doctor. My visits are always a delight. His dedicated staff treats you like family! Dr. Charles really is invested in helping me reach my goals. Please schedule a visit. Get started on your journey to healthy skin!
John T.Apr 11
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Professional, courteous staff. The doctor was fantastic. He was thorough and detailed when doing the examination and giving information.
AnonymousApr 10
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?I waited because I arrived earlier than my appt, it seemed as if everyone was called in at their appt time. Office is very clean, the staff is very professional and courteous. This was a first time visit, and I will definitely be back. Dr. Charles has good bedside manner and explains everything clearly.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Carlos Charles is an incredible asset in his field! I love reading his articles and following his practice on Instagram. Every visit is like being with family. The staff is amazing and treats you like royalty. Everyone is personable, humble, kind, and professional. My journey to healthy and clear skin is gratifying. I feel blessed after every visit!!
Amanda M.Feb 27
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Carlos put me at ease immediately. He addressed my concerns with understanding and helped me feel better about the issues I have been experiencing. Would highly recommend this office. Very clean and welcoming.
Autumn L.Feb 11
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Great service, wonderful staff.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?His staff are very kind and helpful and he’s great.
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?He is amazing! But had to wait 30 min with the gown on. The nurse left me and he took very long to come
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Charles and physicians assistant, Jessica were so sweet and informative. They made me feel heard, and comfortable even with an uncomfortable allergic reaction. Would highly recommend to everyone!
Ashley B.Jan 17
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Charles is great; I've been seeing him for almost 10 years! He's personal, kind and has a great bedside manner. Definitely recommend him to other patients.
Lucy W.Jan 16
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?He was professional, friendly, informative and reassuring. I highly recommend him. I've been going to him for years.
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Great Dr, very thorough. Would not go back due to horrible front desk interactions, and hard to schedule Drs.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Charles is very professional and warm. He explains the technical language and has genuine concern for the patient's well being. I would recommend him to anyone who wanted caring and extremely qualified dermatologist.
Gal S.Dec 6
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Honest, knowledgeable, gentle and caring. Not trying to sell anything. Not out to make a buck, just an honest living as a doctor. This is someone I can trust and will always go back to.
Tina B.Dec 3
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?He is the best!!
Karla M.Nov 30
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Always impressed with this doctor and the entire office. Great staff, great treatment, always feel well taken care of and like they genuinely care.
Aroxx B.Nov 28
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Excellent communication the staff os like no other doctor office I've been to and Dr. Charles is super sweet and very professional wouldn't go any where else I went for laser hair removal and not one ingrown or burn its worth every penny!
Gloria C.Oct 23
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?I really like this doctor because he fixes all my skin issues without trying to push products on me - (he does not try selling all sorts of expensive creams and things I don't really need). He is sincere, kind and takes his time explaining ,my skincare plan. I also like that he is not a pill pusher like other dermatologist I have been to, where all they did was prescribe pills for acne that did not work.
 Isn't sure about this doctor
Wait time: Less than 15 minutes
Bedside manner: Satisfactory

How was your experience with the doctor?Unfortunately, this doctor is being reviewed on his front desk staff as well as himself. The front desk usually puts me in a bad mood when I visit this office. Today I was asked to put my credit card on file so they could automatically charge it if my insurance did not pay. My insurance has always paid, but it is their new policy. I was told if I did not submit he would not see me. I told the man at the desk this was absurd. All I have to do is tell my credit card company to deny their charge or not to allow them to charge at all. He said that was my choice. If I could have waited to see another doctor I would have left. The message their policy sent to me was they do not trust their patients and money is foremost before care given at that facility. The bean counter who decided this was a good idea truly is not thinking that making your patients feel welcome is the first step in good customer service. My insurance plan has hundreds of dermatologists to choose from. If I am going to be treated like a deadbeat, why should I go to this one? With the number of doctors available all he has to offer is customer service. As for the doctor, he's acceptable but not personable. It seems he is not accustomed to dealing with intelligent people who have done their homework and want to be part of their healthcare. It seems like he is accustomed to standing on the "doctor pedestal" being the all-knowing entity. That was my impression. That doesn't work for me. I will be looking for a new office.
Janet P.Sep 11
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Great doctor ,very helpful , helped with all of my concerns.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Excellent
Colin I.Aug 15
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Friendly, professional, thorough.