Chelsea Eye Ophthalmology

157 W 19th St, New York, NY 10011, USA


(212) 220-0066(212) 220-0066

Dr. Jason Cheung

Optometrist

New York, NY


In-network insurances:

Aetna, Anthem, Beech, Blue Cross Blue Shield, Fidelis Care, GHI, GWH-Cigna, Guardian, Health First, HIP, Humana, MagnaCare, Medicaid, Medicare, Multiplan, Oxford, POMCO, UniCare, United Healthcare

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Voro score

75% recommended

52 out of 69 patients recommend this doctor after their visit.

Other reviews

Yelp

4.0(69)

Approach

Dr. Jason Cheung is a New York State licensed optometrist who excels at providing comprehensive eye care, diagnosing and treating various ocular conditions and diseases, and fitting contact lenses. Dr. Cheung is certified in the diagnosis and management of a wide range of ocular diseases, including dry eye syndrome and glaucoma. Dr. Cheung received his Bachelor of Science in Health Science from Boston University, and his Doctorate of Optometry from Pennsylvania College of Optometry. His externship training was completed at St. Albans VA Hospital, Omni Eye Services, and Katzen Eye Group, where his focuses were on Primary Care and Ocular Disease.

Biography

Educations

Boston University, BS, 2009
Pennsylvania College of Optometry, OD, 2015
Reviews (69)
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Devon T.Feb 21
 Recommends this doctor

How was your experience with the doctor?Had a five star experience at Chelsea Eye! I went to Dr Yoon for an eye exam and she was extremely friendly, helpful and down to earth! I have met all the staff and they are very friendly and easy to talk to. Hugo in particular was wonderful to work with during the exam. It was a breathe of fresh air coming to  this practice and I highly recommend going here for an Optometry appointment or Opthalmology appointment with Dr Coad.
 Recommends this doctor

How was your experience with the doctor?I had the LASIK procedure done with Dr. Coad and Nicole last week, and I can't imagine it going more smoothly. They were supportive and friendly throughout the process, joking around and overall creating a comfortable atmosphere. I also appreciate them being so thorough with all the checks and clear explanations about each step. I'm excited to see without glasses now!
 Recommends this doctor

How was your experience with the doctor?Dr Coad and Nicole were both absolutely wonderful. After my brother had LASIK surgery, I decided to go ahead and do the same. Both Nicole and Dr. Coad are very proficient in their work. They answered any and all questions that I had, and calmed every nervous feeling that arose from the start, up until the surgery.Going through the surgery I was EXTREMELY nervous and Dr. Coad walked me through the entire procedure (before and during) and made my whole LASIK experience a breeze. I can not recommend them enough. If you are interested in LASIK Dr. Coad is the only doctor I would trust.
Ed W.Dec 20
 Recommends this doctor

How was your experience with the doctor?Dr. Coad and his staff made the experience of having a cataract removed the best it could possibly be, from evaluation to discussing options to being reassuring when the surgery began, to follow-up.  The evaluation process was efficient, yet at no time did I feel as if it was anything but personal. His staff at all times were both professional and welcoming. Vace, the surgical coordinator, did everything to make sure the surgical process went smoothly.As to Dr. Coad himself, I can't say enough.  His skill is absolutely top-notch, but it was the concern that he took in making sure that I understood all of my options, and his reassuring manner before, during and after the surgery which makes it easy to recommend him to the fullest to anyone who needs ophthalmic care.
 Recommends this doctor

How was your experience with the doctor?I had a notably positive experience getting an a last minute appointment on a Saturday morning for what I thought was an eye infection. The staff and Dr. Jay Yoon were fabulous and addressed all of my concerns.
 Recommends this doctor

How was your experience with the doctor?Cannot recommend Dr Coad & his lasik coordinator Nicole enough.  They are wonderfully supportive and gentle that even if you are nervous it will be difficult to stay that way around this supportive duo!  Without a doubt recommend going to see them, they are worth the additional care and cost for a full-service experience that are there just to help you & give you the best vision possible.  Thank you Dr Coad & Nicole.
 Recommends this doctor

How was your experience with the doctor?Dr. Coad and Nicole made my experience literally flawless. Not one single misstep from diagnosis to post op. It was obvious that the team has considered every step in the patient journey and optimized for efficiency and comfort. My surgery was quick and had minimally discomfort. Recovery was quick and my eyesight is now beyond incredible. I can't say enough--I rave to my friends who are looking into lasik that they must check Chelsea Eye. I'm thrilled with the total outcome.
Châuu C.Aug 20
 Recommends this doctor

How was your experience with the doctor?I am a tourist, and having pink eyes during vacation is an unfortunate. Although I went to a different address under there network, the staff was so kind to squeeze me in for a check up. All doctors was welcomed and carefully explained my medication. When the doctor knew I was tourist, he was too generous to give me a gratuitous checkup. Thank you
Bonnie G.Jul 28
 Recommends this doctor

How was your experience with the doctor?Can I please take a moment and talk about how awesome Dr. Jay Yoon is?!I would be friends with this woman! I went in freaked out about a blood vessel on my eye and in total hypochondriac mode (is it a stroke? Is this connected to my brain? Is it gonna spread?). She laughed and calmly said "looks like you've always had this and it's fine and here are some drops cause your eyes are dry and here's my great primary doctor who I recommend since you don't have one." She was very funny and relatable and cool - she didn't try to rush me away and she was honest about everything too and so helpful. I've already started recommending her and now I'll do it on here: book an appt and be treated so warmly.5 stars!!!!!
Lisa L.Jul 15
 Isn't sure about this doctor

How was your experience with the doctor?Lasik, Dr. Coad, Elizabeth (who no longer works here): A+. Never made a better decision in my life. Can see perfectly. Consultation clear and not pushy. Elizabeth was a star and I'm sorry she's no longer working here.EVERYTHING ELSE -- Billing, cleanliness of the actual practice (not the surgery), scheduling, follow-up: D-. What a saga. Want to pay hundreds for an eye infection? Come to this practice! Would rather save your cash for some other method of suffering? Read below to live vicariously through my wonderful experience instead!Somehow my appointment was scheduled as a regular eye exam instead of a 1-year Lasik followup. Nobody asked me when I came in, so I went in and sat through various poking and prodding and insertion of foreign objects into my eyes. Two days later, I spotted some weird coloring in my eye and went in to be diagnosed with an eye infection.Coincidence? I think not. So I come back, see a different eye doctor, and over the course of a few follow-up appointments and eye infection medications am charged over $400, after insurance!! for an infection that I am pretty sure I got at this practice. Including the cost of my initial appointment, which wasn't even a Lasik followup, apparently, when I called to ask why I had gotten hit with such a big bill. Did anybody ever explain to me the difference between a Lasik followup and a regular eye exam? No. Did my billing issues get resolved? Nope, after calling and calling and even visiting in person, my charges finally got reduced a whopping $100 after some other random charges that I didn't see on my first bill got tacked on. Did I ever get an actual Lasik followup? Nope, but I'm staying away from those eye infections.The icing on the cake is that I would never even have come here in the first place, were it not for the Lasik followup. They don't take my eye insurance (in fact, do they take any eye insurance?) and I had made sure to clear it with the front desk that I wouldn't get charged for a Lasik followup. I guess that's why they decided to schedule me for a regular checkup instead. And keep me there with an eye infection. Gotta make that cash somehow. Chuckle. I crack myself up.
Vin J.Jun 21
 Recommends this doctor

How was your experience with the doctor?I don't usually post reviews, but I feel compelled to post this one. I have been a patient of Dr. Coad's for over 15 years and have frequently recomended him to those in search of a great eye doctor.  Today I went for my post-op visit after my second cataract surgery in two weeks (I had surgery on both eyes), and the results are nothing short of miraculous.  Dr. Coad recommended and implanted the Symfony lens, which has allowed me to dump the glasses I've been wearing for 25 years.  For the most part, I'm seeing as well as I did when I was in my twenties!  Dr. Coad is a consummate professional, with a great bedside manner, and his staff is courteous and professional.  He has my highest recommendation.
BJ E.Jun 18
 Recommends this doctor

How was your experience with the doctor?I highly recommend Chelsea Eye Ophthalmology! Dr. Coad and his staff are amazing. They deliver the ultimate in professionalism. Such a kind and caring group that makes you feel right at home. Dr. Coad performed a double lens replacement using the Symphony Lens and I now have zero cataracts and 20/20 vision. I feel like a kid again. At 63 that's a major accomplishment! Thanks Dr. Coad and staff. See you at my next follow up!!!
K B.May 13
 Isn't sure about this doctor

How was your experience with the doctor?I am a long-term client and am seriously thinking of leaving.  1) They charge a $75 fee for the refraction test if you want a prescription for your glasses.  Insurance companies usually will not reimburse for the refraction test.  Why?  Because it is not medically necessary.  They can do this using a phoropter.  As I have been going there for nearly 30 years, they know what my baseline is and what my last prescription was.  The $75 they charge is just to off-set the low insurance reimbursements, which quite frankly, they agreed to.  2) They recently charged me a deductible.  When I got home, I verified that I do not have an in-network deductible.  3) They have sent me a second notice for a payment for service that I do not owe them.  I have already sent them the canceled check, and yet they sent me a second notice.  4) The last time I went for an eye exam, the doctor NEVER LOOKED AT MY EYES.  A technician did all of the work, and the doctor just discussed the finding with me.
Liza S.Apr 9
 Recommends this doctor

How was your experience with the doctor?Elizabeth and Dr. Coade were incredible. I was terrified to get Lasik, and the two of them made it easy! They were comforting, professional and accommodating. I was seeing 20/20 on my one week post-op follow up visit... highly recommend!
Ellis B.Mar 17
 Recommends this doctor

How was your experience with the doctor?Dr Coad treated me for LASIK procedure. He was great, and so was his staff. Elizabeth helped me throughout the process and through post-procedure. My vision is now 20/10 and it's incredible seeing so well! Highly recommend!!
Adam N.Feb 28
 Recommends this doctor

How was your experience with the doctor?Elizabeth and Dr. Coad were the absolute best. They made the LASIK process so easy and I was very nervous but they walked me through every step. I now have 20/20 with no side effects and better vision then I ever have had before with contacts and glasses. They do wonderful work and I would highly recommend them to anyone considering LASIK!
 Recommends this doctor

How was your experience with the doctor?I've had a wonderful experience with Chelsea Eye Ophthalmology. At the recommendation of a friend, who also had glowing reviews, I scheduled a LASIK consultation with Dr. Coad. Elizabeth, the LASIK surgical coordinator, is kind, personable, knowledgeable and made me feel completely at ease. Dr. Coad answered all of my questions and assured me that my high prescription wouldn't prevent me from having a successful surgery. There are of course risks to LASIK, all of which were thoroughly explained in reading materials handed out by Dr. Coad and Elizabeth, but I believed that I was in good hands. The actual surgery was a breeze. Dr. Coad made me feel comfortable and talked to me the entire time to keep me calm. When it was over, I opened my eyes and could actually see! I cried so hard that my dad, who was there to pick me up, thought something had gone wrong but I was just so, so happy. It's been a month since my surgery and I still can't believe that I can open my eyes in the morning and see. It's honestly wild. Elizabeth and Dr. Coad have been great with following up and answering any questions I've had during the healing process. I'm so happy I chose Chelsea Eye.
 Recommends this doctor

How was your experience with the doctor?The team at Chelsea Eye Ophthalmology made Lasik such a breeze! The doctors explained every step of the procedure while it was happening and answered all of my questions (and I had a lot to ask). Lasik Coordinator Elizabeth was wonderful - she let me text her any time with questions or advice, which was so helpful. I'm now four-months in and am still seeing some halos and occasional blurriness, which I was told is normal. So glad I went through with Lasik and am already recommending it to my contact-wearing friends.
Adria P.Nov 14
 Doesn't recommend this doctor

How was your experience with the doctor?THIS IS THE WORST place to go for an actual eye problem or exam. They are more interested in up selling plastic surgery and lasik, making you go through a super obnoxious paperwork process to do so  and they run LATE. Like SUPER late. I like doctor's offices that have a bed side manner and actually are happy to have your business and connect with new clients and their needs. Not treat you like you are in the DMV. I went in based on the high google rating that was a horrible mistake. Also please chelsea eye do not reach out to me or apologize just fix your rating on you practice. You have plenty of negative feedback on this page that is spot on. One hint. Get a new secretary at the front desk?  Maybe she is related to someone and you can't? Perhaps run your practice on time-ish. Also try selling the plastic surgery a different way than in a lengthy intake form you force people to do in lieu of actually doing proper patient intake and address eye health. It is a lot more friendly and more efficient to visit a lens crafters than enter into this maze of bullshit. In full disclosure when i first called I said I had an urgent health problem and a really intense busy week with work and a small child. Today my kid was home sick which delayed me 12 minutes for my appointment. That not withstanding what was going on in there was not reasonable, friendly or compassionate. It was a lazy, unfriendly, and bureaucratic nightmare. And after an hour in the office i had completed a small initial part of a lengthy exam. I am still scared about my eye problem but would rather wear an eye patch than see the secretary eye roll at me again :)
 Isn't sure about this doctor

How was your experience with the doctor?Horrible experience.  First, after receiving no less than 5 reminders for my appointment (email, text, call) they keep me waiting over 40 minutes.  Second and most disturbing was the doctor who either didn't care or is incompetent. Didn't properly diagnose me. Fortunately I went to another ophthalmologist for a second opinion and was properly diagnosed. And now in treatment. Never going back.  Place does more harm than good.Anthony is my middle name.  Will be happy to speak to Philip.
 Doesn't recommend this doctor

How was your experience with the doctor?I've never been to a Dr.'s Office that required me to pay $75 for an Rx.  We already paid for the exam and used insurance but they withheld the Rx until it was paid.  Horrible! Avoid! I'd go to Visionary Optics down the street if you live in Chelsea.Adding to this review to say - no one ever picks up the phone; which makes it a lot hard to resolve billing issues and/or order contact lenses; Lots of back-and-forth and voicemails and being put on hold.  Again - I don't know how they are getting away with this - avoid, avoid, avoid
 Recommends this doctor

How was your experience with the doctor?Dr Coad is great and thorough. Took the time to explain everything and make you feel comfortable. That paired with Elizabeth the Lasik coordinator made this simple, easy, and relaxed.
 Recommends this doctor

How was your experience with the doctor?My recent and highly successful cataract surgery and IOL implants, performed by Dr. Christopher Coad of Chelsea Eye Ophthalmology and his team at the New York Eye and Ear Infirmary, has resulted not only in wonderfully clear vision unlike any I've ever had, but a new, happier outlook on life.I've been highly nearsighted since birth. For a cataract patient, I'm still young, but cataracts are not unheard of with the significantly myopic. By the time of diagnosis, the cataracts were well developed, and causing major refraction errors, on top of eyes experiencing presbyopia. It was a frustrating, weary way to live. After hesitation with my initial referral, I researched online, found Dr. Coad and his team, and am deeply grateful I chose them.My right dominant eye was set for distance in August 2018, and the left eye set for intermediate vision in September, to achieve blended mini monovision, the best option available for my eyes. They are working well together, and have been clear since moments after surgery. The right eye has amazing, sharp distance focus. With the left eye, I can read books and magazines at 16 inches away, and handle some things on a computer, tablet or smartphone, and wear 1.25 OTC reading glasses for crisp and clear or close near vision.  I'm considering a light prescription for times when I wish to leave eyeglasses on, such as using the PC at work.I'm seeing a newly vivid, more intricately detailed world! The change - from not being able to read the menu at a Subway shop or store aisle signs, or recognize co-workers and friends at a distance - now, I can see a NYC street sign a block away! There are beautiful architectural details in my neighborhood I take pleasure in observing, and each day brings something new. Such as going to the beach sans contacts or glasses for the first time since I was 9. Can't wait until I get to swim underwater with my eyes open - and see!One beautiful moment among many was watching Peter O'Toole in Lawrence of Arabia at United Palace Theater. Being able to take in that epic film on a big screen, the undulating desert and his always particular facial expressions, felt unlike any vision experience I'd ever had during a movie.Picking an eye surgeon is already a major decision, and finding one with a caring, committed team is also essential. You'll spend a lot of time with the staff, and I appreciated their patience and kindness in making a major change easier. In particular, Vace went well out of her way as the surgical coordinator to help me resolve personal issues in time for the first surgery, and is an ongoing friend and source of support. Hugo makes the tests fun, Jennifer juggled appointment changes for me, and the technicians and front desk staff are always welcoming, cheerful, and reassuring.During my online research, many commented on the pleasant atmosphere of Dr. Coad's office, and they are absolutely correct - polished with a bit of modern industrial feel, yet warm and nonclinical - there's much artwork on display, books, warm sconce lighting, framed accolades, and comfortable seating.Another bonus is Dr. Coad's ongoing relationship with the New York Eye and Ear Infirmary. From the admitting staff, to the technicians and nurses, to the surgery performed by Dr. Coad and his associate, Dr. Marc Sirota, and the anesthesiology staff, everyone was skillful, supportive, and professional.Dr. Coad and his team not only rescued me from poor vision, but gave me the gift of remarkable eyesight and a new way of taking in the world. I look forward to my ongoing relationship with him and Chelsea Eye Ophthalmology, and recommend Dr. Coad if you are seeking a cataract surgeon.
 Recommends this doctor

How was your experience with the doctor?I was really indecisive about getting LASIK for awhile, I had read a lot of reviews about Dr. Coad and Elizabeth and figured I'd at least go in for a consultation with them to see if I was a candidate. Elizabeth the surgical coordinator greeted me right away, and preformed and explained all the testings she was doing that we're going to determine if I was a candidate or not. As much as a foreign language medical terminology can sound, she really simplified everything so I would have a better understanding about the procedure and the tests being preformed. While waiting for Dr. Coad to come in to let me know if I was good for LASIK or not, Elizabeth waited with me the entire time, and took time to get to know me personally and why I decided finally consider LASIK, which was nice. Other places I've gone to felt like a factory and didn't really seem to care about anything but me "booking". Dr.Coad was really friendly and was very informative. If you're interested in getting LASIK and being catered to in the process, Dr.Coad and Elizabeth are the ones to see !
T V.Sep 19
 Isn't sure about this doctor

How was your experience with the doctor?This was a frustrating, disappointing, first (and last) visit.  My optometrist referred me to Dr. Coad because I have some kind of issue with my eye lid.  I waited 2 1/2 weeks for an appointment, which was today at 1:30.  Beforehand they had me do all the forms re. medical history, contact info, etc.  Great, I thought, very efficient.  I got there, checked in, and someone did some vision tests on me even though I was clear that I was there for an eyelid issue.  OK, he was nice enough.  When he was done he told me "now we have to wait for a room."  What?  OK.  So I sat, and I sat.  In the meantime I listened to two people dispute their bills at the reception desk, and watched people who had arrived after me come and go.  Nobody said a word to me - no explanation, no apology, no estimate of how much longer I'd have to wait.  Finally, at 2:40, an hour and ten minutes after my appointment time, I left without ever seeing the doctor or getting any kind of explanation as to why I had to wait so long past my appointment time.  It takes me a half hour to get there from my office, so I wasted two hours and ten minutes.  I didn't tell them I was giving up and leaving, but I guess inconsiderate behavior begets inconsiderate behavior. PS - this was a one-star experience, but I gave it two stars because the office is actually quite nice.Update: Someone named Phillip just called, and it really would have been better if he hadn't.  He started out being apologetic, which I appreciate and told him I appreciated.  But then he started "explaining" to me the front desk people don't know that they are way behind schedule.  Then in the next sentence he told me that I should have spoken to the front desk people to find out what was going on.  According to him I should have said something so they could "fit me in."  Fit me in?  I had an appointment, that they confirmed the day before, and they would have tried to "fit me in?"  And the onus is on me - the patient - to agitate?  They have no responsibility to at least inform me of what's going on?  He offered to bring me back in and I wouldn't have to wait, but I frankly have no confidence in this office after the shoddy treatment and very clumsy followup.
Amelia J.Sep 10
 Recommends this doctor

How was your experience with the doctor?I am a great fan of Chelsea Eye Ophthalmology! I was referred by a friend who had gotten LASIK a few months ago and had a great experience, and I have to wholeheartedly agree with her. Dr. Coad was completely professional and personable. He went through the entire procedure and was a very reassuring presence. Special shout out to Elizabeth Simeone, the LASIK coordinator. She was amazing. Just amazing. She went above and beyond. Her knowledge of LASIK was more than evident from the second I walked into the consult. She was a perfect ambassador and was there for the entire pre-op process, operation itself, and of course post-op, and is still here for me today as I heal. I'm not at the 20/20 level yet, but should be very soon, and can't wait. I'm so glad that I went to Chelsea Eye Ophthalmology and specifically to Elizabeth and Dr. Coad, and I honestly can't wait to see (without glasses...har har) them again for my one month post-op.
Lisa S.Jul 30
 Doesn't recommend this doctor

How was your experience with the doctor?** AN AWFUL EXPERIENCE **My usual eye doctor is in Long Island, so I thought I'd try some place close by in the city. My appointment was at the end of June. A total mistake. What a nightmare! Despite the space being very pretty, just about everyone in this office is rude, rude, rude and acts like they are annoyed to be there and annoyed to be dealing with you, annoyed that you're even standing there. One receptionist was mildly cordial, the other seemed completely peeved when I asked her to write their fax number for me after my eyes had been dilated. I think the women doing the eye tests don't even view patients as people. They were robotic and curt and I felt like I had to have my guard up at all times. It was very nervewracking. The sad part is Dr. Mancuso was the worst of all. She actually raised her voice at me when I dared ask a question and didn't understand something she was telling me about MY eyes. She was so rude and borderline aggressive that when she said, "See you in a year" I laughed in my head and vowed at that moment to never set foot in that office again. Hey, "Dr." Mancuso! Your patients are human beings!! You may want to write that on a post-it and stick in on your mirror. The man on the phone (Hugh?) who was filling my prescription for me must have learned his manners from Dr. Mancuso. Is being rude a requirement for working in this office?Whoever Carla Rivera is, she was the only competent person I dealt with there. After a week of arguing with Hugh or whoever, she had my prescription in my inbox in an hour. The only star is for her.
Too S.Jul 28
 Doesn't recommend this doctor

How was your experience with the doctor?Stay away! I hoped I found a great eye doctor, but in fact they are just scammers. First clues to poor service, their computer to check in is placed next to a window with so much glare you cannot see the screen, and they are ophthalmologists? Second clue, when I walked into the restroom it looked like a 14 year old boy had just finished using it, it was dirty. Third clue, when I finally finished the exam the person in a white coat said the doctor wasn't on location, they'd send my results to me after he reviewed. She was the first person at an eye doctor in 40 years that said I was okay to have lasik. I was surprised by that.  Then afterwards, I was surprised to see they charged my insurance company $1300. You have to order contacts and glasses online, and when I asked for a trial pair they said they didn't know how to do that and over a month and a half later I never received a follow up from the doctor.  They are a total scam don't go. (update on the Dr.'s response below stating I'm a former employee who worked there 14 years, he obviously is delusional and has other issues, I've never worked for the man or in the office I'm just a customer who received very poor service)
Emily L.Jul 12
 Recommends this doctor

How was your experience with the doctor?Elizabeth and Dr. Coad were beyond amazing throughout my Lasik experience. I had absolutely no pain from the procedure to recovery and just had my post-op and I'm 20/20! I recommend 100%!!
David B.Jun 11
 Recommends this doctor

How was your experience with the doctor?I checked out a couple of other Manhattan doctors before finding Dr. Coad and his awesome assistant Elizabeth. I had debated for years about whether or not to have LASIK but wanted to find the right practice to carry it out. These guys were amazing, attentive, instructive, reassuring all the way through - and the result is awesome.  They made it so easy, zapped at 8 pm, follow-up the next morning and straight back to the office. I should have done it years ago and could not recommend these guys highly enough. I'm a very selective Manhattan attorney - these guys should be everyone's choice for LASIK
 Recommends this doctor

How was your experience with the doctor?Just completed my one month post surgery check up at Chelsea Eye Ophthalmology and happy to report that I have 20/20 vision. I am so satisfied with my results and I want to thank Elizabeth Simeone, the LASIK Coordinator, and of course Dr. Coad. From my very first appointment ,to see if I was eligible for the LASIK procedure with an astigmatism in one eye and poor vision in both, Elizabeth was great. She guided me through the process explaining what to expect. She even had the procedure herself so who better to explain the benefits. Dr. Coad was also great, and because of his expertise he was able to adjust my prescription prior to the surgery to see if it would help with improving my eyesight when reading and lo and behold it worked! I was reading books without the need for reading glasses at all after the surgery.The surgery was scheduled in the evening and Elizabeth was there as well , which was a comfort. The surgery itself was quick and easy with no discomfort at all and Dr. Coad explained everything to me as he worked on me. Since I was the last patient on that day Elizabeth got me a car service and both her and Dr. Coad walked me to the car and made certain I was ok. Great service! I would definitely recommend LASIK to anyone considering it, it's made my life simpler without the need for contacts and the time and expense that come with them. And if you are considering it then definitely go to Chelsea Eye Ophthalmology  and see Elizabeth and Dr.Coad.
Iren I.May 16
 Doesn't recommend this doctor

How was your experience with the doctor?If I could choose "0", I would do that. Surprise bills. Twice.Update re reply under this review: Surprise bill 1: I received bill 15 months after my visit, even though I have emails requesting the clinic to send me a bill if I owed anything. Surprise bill 2: Representative of the clinic assured me that ROUTINE eye exam was covered by my insurance. It turned out that routine eye exam was not covered, even after deductible is met.
Jordan B.Apr 27
 Recommends this doctor

How was your experience with the doctor?I was recommended to Dr Coad and Elizabeth by a good friend and would personally like to thank them for the incredible results and service throughout my Lasik treatment. I'm seeing 20/15 and throughout my times of doubt (because it's a scary procedure), their expertise reinforced the comfort and confidence to move forward with the life-changing decision. For those who are in the market for Lasik Surgery, I highly recommend stopping by their office for a free consultation. On a side note, you get a cool pair of sunglasses after the procedure.
 Recommends this doctor

How was your experience with the doctor?I've always wanted to get Lasik, but wasn't sure I'd be a candidate with my extreme myopia (my eyes are -9 & -9.75). When I finally decided to get evaluated, the first doctor I saw told me that I should get PRK because of how bad my eyes are and how much of my cornea needed to be removed. I;d heard some scary stuff about PRK and wanted a second opinion and went to Dr. Coad, and I'M SO GLAD I DID!! He reassured me that I was a totally reasonable candidate, and I took the plunge and had my Lasik procedure done!This was less than three weeks ago and I'm already seeing better than I ever saw with my contacts or glasses. I do have a bit of dryness, but it's already better than it was initially and Dr. Coad suspects it will continue to improve. Even if not, it would be totally 110% worth it. I feel so much more free when traveling, and my day doesn't screech to a halt if I drop my glasses or lose a contact lens anymore! I also can't say enough about how great the surgical coordinator Elizabeth is. She was so patient and reassuring throughout the process. Dr. Coad is great at what he does, but Elizabeth is the one who was really responsible for how positive my experience was. She was honest, straightforward, realistic, super responsive, and I just trusted her instantly. Dr. Coad, if you're reading this, you should probably give her a raise-- I might have kept looking elsewhere if your support staff wasn't so on point from Day 1.In summation, if you're a person who is considering this procedure, I can't urge you enough to visit this office to be evaluated. It's absolutely the best thing I have ever done for myself. Last week when it snowed, I stood outside weeping-- it was literally the most beautiful thing I've ever seen, because for the first time, I can see it clearly.
Oscar M.Feb 27
 Recommends this doctor

How was your experience with the doctor?I was diagnosed with partial retinal occlusion and referred to Dr Christopher Coad for a cataract eval and further possible modalities.Dr Coad is compassionate brilliant and exemplifies the greatest standards a doctor can represent.His amazing staff reflect the excellent customer service rendered.Nicole and Jennifer are so kind and helpful and are genuine in their concern to patients.Timothy welcomed me in a wonderful manner and I can not praise them enough. I must add that Hugo the technician was so knowledgeable and compassionate.i was quite anxious and he proceeded to help me with kindness and perfection in taking photos and various tests necessary for eye eval.Chelsea eye opthomology is highly recommended to anyone who needs the exemplary eye Care they render.RespectfullyOscar messer
Louis G.Feb 23
 Recommends this doctor

How was your experience with the doctor?I went to a consultation with Dr Coad and I felt very comfortable getting the surgery done with him. I had a second consultation already scheduled at another Lasik Center and they said I was not a candidate. Dr Coad called me personally to make sure I was comfortable that we were doing the right surgery and offered to do additional tests. He also had no problem with me getting a third opinion. I feel very comfortable knowing  that Dr Coad was right and I look forward to my surgery.
Molly F.Jan 20
 Isn't sure about this doctor

How was your experience with the doctor?While I had a great experience with Dr Coad almost 8 years ago with my lasik procedure, I am switching offices now due to the front desk and billing practices. Despite having an annual eye exam and then requesting my rx be sent to me (bc I now require computer glasses), a week went by and I heard  nothing. I had to call back and was told the Issue was I needed to pay a $75 fee to get my prescription. Just so they would hand over my rx.  The fact no one cared enough to reach out to me to tell me this and that they are withholding this information for me (meanwhile I am needing glasses!) does not seem like they are caring too much for their patients.
 Recommends this doctor

How was your experience with the doctor?I have just completed my second cataract surgery performed by Dr. Christopher Coad. I feel like I have been given new eyes and a beautiful clear view of the world. For the first time since I was 8 years old, I wake up to a clear world. Dr. Coad is a wonderful physician. He gives you all the time that you require and does not rush. He is very easy to talk to and answers all of your questions patiently. Dr. Coad has excellent diagnostic and technical skills and uses the most advanced techniques. His office staff is gracious and efficient. Vace is Dr. Coad's surgical director and coordinates all of the pre and post op appointments and procedures so everything is taken care of for you. I have complete confiduence in Dr Coad and am grateful to have him care for my eyesight- so precious to all of us.
Mark P.Nov 9
 Recommends this doctor

How was your experience with the doctor?This team is the absolute best.  Christine is a gift from the gods and makes you feel comfortable supported and amazing.  She really got me through my anxieties about my recent lasik surgery - which went great!  Dr Coad is the best.  A fantastic team, a simple process - I highly recommend this team -  if you've ever considered lasik (like I have for the last 20 years) make an appt with this great group.  You'll be happy you did.
Susie G.Oct 30
 Recommends this doctor

How was your experience with the doctor?Our whole family sees this practice for eye care.  Just brought my 16 yo son for an annual checkup with Dr. Mancuso.  She caught an issue with his retina so early and sent us to a retinal specialist.  Because of her care and thoroughness, both eyes are being treated by the specialist and he will be fine forever more.  Dr. Mancuso saved him from a lifetime and headache and problems because of her thoroughness.  THANK YOU DR. MANCUSO
Giulio M.Sep 28
 Recommends this doctor

How was your experience with the doctor?Dr. Coad has been my eye doctor for over 15 years. He is amazing!  His office is beautiful and well run.  He offers all of the latest eye correction procedures and everyone I know who's had anything done with him is extremely happy.  Highly recommended!!
Ruth V.Aug 5
 Doesn't recommend this doctor

How was your experience with the doctor?Wasted time! Dr. Mancuso did not even check my eye.  I just recounted why I went there (twitching eyes) and went there for a second opinion.  She just recommended me to go to another eye doctor in their facility.  They should have told me this on the phone when I asked if my condition is something that Dr. Mancuso could look at.  They said yes.  But apparently not!  I was in the office for 2 minutes for nothing and had to pay for no professional advice.
 Recommends this doctor

How was your experience with the doctor?I've worn glasses since third grade. Now DONE! Love being able to see. Love the team at Chelsea Eye. The 'surgery' took no time and the fact that I lay back not being able to see the clock on the wall and sat up very soon afterward able to see it, says everything. I hated swimming because of the blur without my glasses. In Italy now, swimming every single day. Dr. Coad is very sweet and very attentive. The whole crew at CE rocks. So eternally grateful.
Mark A.Jul 3
 Doesn't recommend this doctor

How was your experience with the doctor?This place is a ripoff that rushes you out for turnover profit sake. They accepted my insurance, gave me an eye exam, wrote out a prescription. Then they told me I have to pay $75 to have them print out my prescription (they called it a refraction?), and charged me a $20 copay. Needless to say, go somewhere else to have your eye exam. Funny thing is, I told them on the phone that the intention of my visit was to get an updated prescription and specifically asked them if they accept my insurance. They accepted my insurance, except wanted to charge me $75 on top to release my own prescription. The dr was a young guy by the name of dr Chong who wasn't very helpful either (we spoke for 5 mins before he sent me on my way). He made it clear that any questions I have about lenses he's not interested in answering because it's outside his sphere of competence (or perhaps because he doesn't make money selling them?)
Miguel G.Jun 22
 Recommends this doctor

How was your experience with the doctor?Amazing people. I went through about 8 different lasik consultations in the matter of 5 months. So after researching Dr Coad(a genius) and finding nothing but great things about him, I decided to give Chelsea Eye a shot. After coming for my consultation and meeting Dr Coad's team, especially Christine(probably the sweetest person I've ever met) I knew this was the place to trust with my eyes. One month after my surgery I am so glad I did. So far the best decision of my lite! Cannot thank them and recommend them enough!
 Recommends this doctor

How was your experience with the doctor?I got LASIK here three weeks ago and I can't shut up about how great it was. To be frank, they changed my life.First, Dr. Coad and his team (ESPECIALLY Christine and Timmy) are truly fantastic. They are kind and knowledgeable and damn good at what they do. I was on the fence about LASIK, and they walked me through every step of it. They ensured I was a good candidate and gave me perhaps even more detail about the potential pluses and minuses of the surgery than I wanted. In other words, I felt very clear about what I was signing up for.The surgery went exactly as they described, and I felt truly cared for by them. I've had doctors who are very smart and talented before (which Coad is), but few who have the kind of bedside manner that he and his team have. (If you don't fall in love with Christine, you're a monster.) I'm definitely a success story because not only did I gain 20/15 eyesight (from about 20/350), but I've had exactly zero side effects. Not even eye dryness. It's been a dream. I can't believe I didn't do this sooner -- I can't recommend LASIK--and them--enough!
C C.Apr 26
 Recommends this doctor

How was your experience with the doctor?I made an appointment to see if I was a candidate for LASIK so I went through some tests to find out that my vision hasn't stabilized. Although unfortunate, I'm so glad to have found my new go-to for vision exams. The office is neat, the receptionists were nice, and the machines were clean and new. Also, I really appreciated the assistant who examined me. She was very friendly and gentle (especially with the instrument that measured my corneal thickness). Finally, I got to see Dr. Jason Cheung and he was great! He had a very professional bedside manner and answered all my questions with ease. Previously, I had to go to the optometrist office a few times because they couldn't get my prescription correct. This time, I'm confident that Dr. Jason Cheung gave me the correct prescription given how thorough the exam was. He never rushed me and really seemed like he cared about my vision. The service and experience here was top-notch. I'm looking forward to visiting this office again!
 Recommends this doctor

How was your experience with the doctor?I recently had cataract surgery in both eyes performed by Dr. Coad of Chelsea Eye Ophthalmology. From beginning to end, the staff at Chelsea were thorough, patient and knowledgeable. I first met with Dr. Jason Yeung, who was so friendly and knowledgeable and who performed my initial eye exam before my meeting with Dr. Coad. And a special thank you to the Surgical Director, Vace Marisenovic, who is the nicest and most patient person you could ever hope for. Vace prepared me for the surgery, eased my unfounded fears and was always so friendly and responsive to my needs and questions both pre-and post-surgery. I opted for the newly-approved Symfony multifocal lenses and I cannot believe the quality of my vision since the surgery. These lenses are truly 'bionic' and Dr. Coad is the first Doctor in New York to perform cataract surgery using these amazing lenses. The surgery was done in NY Eye & Ear and Dr. Coad, assisted by Dr. Sirota, whom I also liked very much, made the experience a breeze. Dr. Coad is the most amazing, kind and extraordinarily talented 'super doctor' who changed my life. I cannot say enough praise about him and if you are putting off surgery for whatever reason like I did because I was afraid - no worries - just put your faith in Dr. Coad with the confidence of knowing that you are in the gifted hands of this most wonderful Doctor. There is no one else I would entrust my eyes to and will be a patient of Dr. Coad for life
 Recommends this doctor

How was your experience with the doctor?My Lesik surgery was a huge success. I had a relatively high nearsightedness prescription (negative 10 with some astigmatism) and I began seeing crispy 20/20 right after the surgery was completed. I had none of the after surgery side effects like halos, dryness, or temp. blurriness in one eye. The entire experience from the first consultation through email follow ups, pre surgery prep, surgery handling and follow up exams was just unbelievably sweet, professional, and highly communicative.  It made me realize that every great doctor needs a great director. Dr. Coad and Director Christine are the kind of people that I am glad I had the opportunity to meet with. They are professionals who love what they do and they do it with lots of love and just happy attitude. Thank you for your amazing service!
 Recommends this doctor

How was your experience with the doctor?I stopped in here today because my foldable Ray Bans lost a screw. Wasn't sure if they could fix it. Both of the associates we're very nice and helpful. They even fixed my glasses for free. Will definitely continue shopping here