Eyes on Second

170 2nd Ave, New York, NY 10003, USA


(212) 600-9279(212) 600-9279

Dr. Lina Cawog

Optometrist

New York, NY


In-network insurances:

Aetna, Blue Cross Blue Shield, Cigna, United Healthcare, Davis Vision (Vision), EyeMed (Vision), Spectera Vision (Vision), VSP (Vision)

View all in-network insurances (8)

Voro score

93% recommended

827 out of 888 patients recommend this doctor after their visit.

Recommendations

4 neighbors

Other reviews

Zocdoc

4.9(797)

Yelp(Practice)

4.0(87)

Approach

Lina Cawog is a dedicated and diligent optometrist caring for patients in New York, NY. Dr. Cawog received her bachelor's degree in biology from The University of Pittsburgh and The American University of Beirut. She received her Doctor of Optometry degree from the State University of New York College of Optometry. Dr. Cawog is a part of Village Eyecare. Patients see her for a variety of reasons, including routine eye care examinations, glaucoma consultations, allergic eye problems, cornea problems (including dry eye), contact lenses, and management of ocular pathology.

Biography

Educations

American University of Beirut, BS, 2012
University of Pittsburgh, BS, 2012
SUNY College of Optometry, OD, 2016

Wait time

Patients typically are seen right away.

Bedside manner

Patients say this doctor has excellent bedside manner.

Reviews (888)
Write a review
 Recommends this doctor

How was your experience with the doctor?Dr. Cawog was great! Professional, friendly, quick, and gave me a great recommendation for new contact lenses. Her team handled my lens purchase as well, and got me the right discounts, rebates, etc., based on my insurance. Efficient and pleasant experience!
 Recommends this doctor

How was your experience with the doctor?Really sweet doctor. Her office was great looking into insurances and made sure I knew what my insurance covered and what it didn't. I did an annual check up for contact renewal and she didn't try to force me to order from her office which is rare!
 Recommends this doctor
 Recommends this doctor
 Recommends this doctor

How was your experience with the doctor?I am always excited to see Dr. Cawog and staff at Eyes on Second because I know that they have my total optimal eye health at the forefront of the care they provide. Dr. Cawog is extremely caring and knowledgeable and I always feel she goes above and beyond to make sure that I can see my best. It gives me great joy knowing that I can acknowledge Dr. Cawog and her friendly staff for my perfect vision. Thank you!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Excellent and very helpful always kind
AnonymousFeb 24
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?She knows her stuff and was respectful of my time.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?She was very informative and friendly. Would highly recommend to anyone looking for a thorough optometrist!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Cawog was very professional and thorough. The office is very nice and the staff is super friendly. Overall a great experience and I plan to go back here in the future.
Ben P.Jan 27
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?She was very friendly and personable. Will definitely see again.
Laura W.Jan 26
 Recommends this doctor

How was your experience with the doctor?What a wonderful place. I had been having trouble with my prescription for awhile now and i finally have a resolution!!!!! Not only does someone personally greet you but the whole team is helpful from start to finish. Now i have my glasses with the right prescription and my headaches have subsided. Great staff and a wonderful hip selection of glasses to choose from. This place is definitely my go to for now on!!
 Recommends this doctor

How was your experience with the doctor?I took my 13 year old daughter to be fitted for contacts, she was very nervous.  After a thorough exam, the staff spent over an hour with her encouraging her and with the utmost patience.  My daughter was crying because she was so frustrated, but they did not give up on her nor get frustrated, instead, they sent us home with a few pairs for FREE so that she could keep trying.  Almost a year later, she finally got hem in and we returned to be fitted and show them she could do it.  Again, it took her a while, but with their support she finally got them in.  After that, the gentleman spent time explaining all of my ordering/insurance options and we chose the one that worked for us, no pressure or judgement.  When you read negative reviews after having such a contradictory experience, it makes you wonder how those people were behaved.  I highly recommend Eyes on Second.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Loved her! She was super friendly and knowledgeable. Definitely my favorite OD that I’ve ever been to
Liza C.Jan 19
 Doesn't recommend this doctor

How was your experience with the doctor?I literally made a yelp account to review this place. Before my boyfriend and I moved to NYC, I went to the optometrist, but he, unfortunately, waited until we were here, and made an appointment with eyes on second. He went the week before Christmas, had a good experience with the doctor, and was told his trial contacts would be in once he gets back after Christmas. Two weeks after Christmas go by with no call. We stop in and ask, and they tell him to wait another week or so. We go in the next week (now 3 weeks later) and they looked through drawers of unorganized boxes without finding his. Asked him for his information again and said sorry. Got a call later that day that the contacts are on backorder. After a month now, he is still without contacts, and no one has contacted him since that call. No action has been taken to give him any hope that they will come in. Save yourself the trouble and dont go here. Very unorganized, unprofessional, and leaving patients feeling confused and robbed of their money.
Neha K.Jan 16
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Cawog is fantastic. She was not only super friendly and answered all my questions patiently she went out of her way to point out certain I distance benefits I was not aware of. I did not feel rushed at all during the visit and she was extremely personable!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?This was my second time going to Eyes on Second for an eye exam and seeing Dr. Cawog. The appointments are so easy to make, the location is convenient, the staff is so kind and Dr. Cawog is so knowledgeable, personable, and professional. I had the last appointment after a long day at work and was happy to be in and out! Very pleasant experience and I highly recommend!
Paula M.Jan 12
 Recommends this doctor

How was your experience with the doctor?I have been going here for years and have always gotten great service. Amazing staff that's really cares about you and your family . Glasses selection current on trends ! Dr. Irina Shiyan is one of the kindest people I know . I highly recommend!
Aamer A.Jan 10
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Cawog was very knowledgeable, accommodating, and friendly. There was about a 15 minute wait to see the doctor but once in the room the appointment ran smoothly and the way they cycle patients is very efficient so there is not usually a lot of people in the queue in front of you for your particular part of the appointment. The front office was also very helpful, they even check your insurance before your visit and let you know the coverage you have and how much to expect for out of pocket expenses. Dr. Cawog provided me valuable insight into the health of my vision and gave added attention to areas other optometrists had merely glanced over in the past. I will certainly be retaining her as my eye doctor in the future. Highly recommend!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Cawog was really lovely — I came expecting a brief, impersonal in-and-out to renew my contact lens RX, but found Dr. Cawog to be totally caring, very sharp, and wonderfully efficient. I’ll definitely be back again next year!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?All of the staff was very warm and helpful. Amazing overall experience.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?I was late to my appointment, and was still treated with respect and a "we'll make it work" attitude. I felt very informed each step of the appointment, and was shown images of my eye to give me a sense of something Dr. Cawog noticed for which she wanted me to come in for a follow up appointment. Reception was supportive. Definitely recommend based on my first visit.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Great eye doctor in a great office
 Doesn't recommend this doctor

How was your experience with the doctor?I do not recommend this place....they rushed my eye exam....gave me the wrong prescription...then when i spent time to redo an exam and my conract lenses had supposedly been delivered....they could not find them!!!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Lina is great. She takes the time to explain everything and gives as much information as possible. It’s clear she cares about the well being of her patients. I started going to her because her office location was convenient, but some recent moves have made it less so. Still, I am more than willing to go out of my way to continue seeing Lina.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Extremely friendly and knowledgeable, and saw me very quickly!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Friendly staff, thorough exam. Beautiful glasses selection!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?She is awesome!
Rachel M.Dec 20
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Lina is such a fantastic eye doc! I came in with concerns about my current lens situation (daily contact lenses, which I dislike for the amount of waste they create) and she gave me very clear, yet empathetic reasoning behind why I should continue to use them for health reasons, and also told me about a recycling plan for lens waste that I was previously unaware of. She is great and I highly recommend her!
Becky J.Dec 18
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Amazing. Best eye dr I have ever seen.
George H.Dec 12
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Cawog is knowledgeable, witty, and caring. You just can't ask for more. I am very happy I met with her. My eyes were straining, but after she wrote me a new prescription (I've been going a long time without a vision insurance plan), I felt much better. She is great, and I highly recommend. Thank you, Dr. Cawog!
Amelia G.Dec 10
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Was very comforting experience! Will definitely be going back!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Lina was incredibly attentive, kind, thorough, informative and put me at ease. I couldn’t recommend her more!
Corey H.Nov 25
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Cawog is so intelligent, professional, witty and a joy to be around. I would HIGHLY recommend!
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Super professional, informative and kind! Will absolutely come back for my next eye exam.
Aboli K.Nov 23
 Doesn't recommend this doctor

How was your experience with the doctor?I hope that this review can save someone the hours I've wasted dealing with this place. I visited eyes on second on October 21st, and still by November 23rd I don't have fully functioning glasses and contacts. This review is a little bit long so a TLDR is: they got my prescription wrong, one staff member in particular was incredibly rude and condescending, the glasses I have are unusable, and I still don't have contacts with the correct prescription in my possession (perhaps I will by the end of the day).Oct21 AM: I get my exam. While my eyes are dialated the sales person sells me glasses and contacts, but doesn't tell me the things that my insurance covers in full. Rather, she sells me the most expensive items and I walked out of there $769 poorer. The important thing to note is that my eyes are dilated so I can't look up my insurance paperwork to ask questions. I did this at work and returned later in the evening.Oct21 PM: I return to ask questions with my insurance paperwork in hand, such that I can better understand why I spent so much money when my insurance claims to cover lenses in full. However, the employee I dealt with was extraordinary rude and visibly exasperated from the beginning, as if he's doing me this grandiose favor by explaining my benefits. He openly insulted his black coworker, as well, by insinuating she was incompetent compared to him. Then, when a white woman came next to buy her glasses and he was purposefully extra nice. I'm not sure why this establishment still has this man on the payroll, honestly. I walk out of there frustrated and the explanations he provided only told me that the other sales person lied to me by omission.Oct 24/25: I drop off each pair frames to get them fitted with the lensesOct 25 PM: I pick up the glasses, only to discover that these expensive glasses I purchased made me completely nauseous when wearing them. I ask for a refund. I am denied. The staff try to tell me that I'm nauseous because I'm wearing them "at night", which is something I've _never_ experienced in 10+ years of wearing glasses and contacts interchangeably.Oct 25~Nov 8: It's a back and forth about the refund. Eventually I go back in for another fitting, and it turns out the doctor "got the prescription wrong". However, despite them ordering a new pair, the glasses still to this day make me slightly nauseous and don't work as well as my glasses (at the same prescription) from last year.Nov 14~Nov 16: I finally had picked up the new prescription for contacts, however when I go to put them on at home, they still gave me the wrong prescription. I only know this because my prescription hasn't changed in the last year, they still haven't given me a paper form of my new prescription (which is actually illegal in New York).Overall, this place isn't worth going to, even if it's covered by insurance. The glasses selection is weak, the staff is disorganized and rude, and I don't feel like I got my money's worth for the items I purchased.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?She was very thourough in my first visit .. friendly and took good care of my eyes.
Justin S.Nov 20
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very knowledgeable and great to work with!
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Polite, informative, easy.
Michka B.Nov 15
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Cawog was amazing! Took the time to respond to all of my questions, was very helpful and so kind. I’ll recommend anyone to go there!
Brian A.Nov 14
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Cawog was affable and generous in answering my questions and explaining the exam process. Office runs like a well-oiled machine.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr Lina is very thorough. She discussed with me exactly what the procedure will be and was very clear in explaining the situation with me. She is also friendly and makes you feel very comfortable. I highly recommend her..
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Best optometrist I have ever seen. In all the years I have worn glasses (since i was 4) i have never felt so cared for. She’s so great. She made me feel like I truly mattered and she even offered me things I thought were never possible for me. I loved visiting her office. Everyone there was so welcoming, they made me feel so comfortable. I can’t wait to go back.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Honestly, not much to say. My appointment was quick and Dr. Cawog was great. Would definitely recommend.
Samuel D.Oct 30
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Cawog was very professional and attentive. She addressed my concerns and also did a thorough exam. Happy that Zocdoc pointed me in her direction!
Kelly F.Oct 25
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Cawog was great! She was attentive, personable, and, most importantly, provided suggestions and helped me work through which made the most sense for my personal situation and needs. Will definitely be making her my annual eye doctor!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?I’ve been coming to Dr. Cawog for 4 years now. I’ve switched jobs in that time so her office is in a less convenient location, but she is that good I don’t want to try and find someone else. She’s extremely friendly and explains her prescriptions or diagnosis in a manner you can understand and is always happy to answer questions. I’ve sent two friends to her so far that also love her.
Selena R.Oct 22
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Cawog was phenomenal. I thought I had had pink eye for the fourth time since July but Dr. Cawog finally diagnosed my symptoms as severe dry eye and inflamed corneas. She prescribed me the proper medications and treatments and I have a follow up next week. Scheduling my follow up was also super easy and quick.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Such a kind, knowledgeable office. I would highly recommend Dr. Cawog and the Eyes on Second practice to anyone.
Marina G.Oct 17
 Recommends this doctor

How was your experience with the doctor?Eyes on Second offers the Best service, expert and professional advice on eyeglass selection. Dr Shiyan is the best...she is intelligent, skilled, patient and an absolute pleasure. She makes you feel comfortable and at home.
Rupe P.Oct 16
 Recommends this doctor

How was your experience with the doctor?I've been going here for a few years now, and have had nothing but positive experiences. Dr. Shiyan is patient, very helpful and just downright amazing. I have a really high prescription and have had a couple of "eye emergencies" and Dr. Shiyan has been reassuring and comforting every single time. I actually look forward to my eye exams now! The staff is pretty amazing, too. They can always fit me in quickly and are super friendly and professional. Highly recommend!!!