205 E 78th St, New York, NY 10075, USA


1055 Saw Mill River Rd, Ardsley, NY 10502, USA


Dr. Marc Kaplan

Urologist

New York, NY


In-network insurances:

1199 SEIU Funds, AARP, Aetna, American Republic Insurance Company, Anthem, Blue Cross Blue Shield, Beech, CareConnect, CareFirst Blue Cross Blue Shield, United Healthcare, Cigna, Consolidated Health Plans, Elderplan, Emblem Health, Empire Plan, Harvard Pilgrim Health Care, Highmark Blue Cross Blue Shield, Highmark Blue Shield, Humana, MVP Health Care, Medicare, Memorial Hermann, Moda Health, Multiplan, Oxford, POMCO, Tufts Health Plan, US Health Group, VNSNY

View all in-network insurances (29)

Voro score

87% recommended

670 out of 768 patients recommend this doctor after their visit.

Other reviews

Zocdoc

4.7(768)

Approach

Dr. Kaplan completed his residency in Urology at Lenox Hill and Columbia-Presbyterian Medical Center, after attending New York Medical College and University of Pennsylvania where he received his undergraduate degree. He has been certified by the American Board of Urology since 1992. He has published several articles in the field of Urology. He specializes in kidney stones, urinary dysfunction, infections, prostate problems, erectile dysfunction and performs 30 minute vasectomies in the office. His patients describe him as "warm, compassionate, precise and thorough."

Biography

Educations

New York Medical College, MD

Certifications

Urology

Trainings

NewYork-Presbyterian Hospital / Columbia University Medical Center (residency)

Wait time

Patients typically are seen right away.

Bedside manner

Patients say this doctor has excellent bedside manner.

Reviews (768)
Write a review
Ahmed A.Feb 25
 Doesn't recommend this doctor
Wait time: More than 1 hour
Bedside manner: Awful

How was your experience with the doctor?Unprofessional people there
AnonymousFeb 25
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Quick and easy.
AnonymousFeb 21
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Excellent service and right to the point. Highly recommended.
AnonymousFeb 14
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very attentive to my problem, kindly answered all my questions without any hesitation
Rom B.Feb 10
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Good

How was your experience with the doctor?Dr. Kaplan was accommodating and very professional and efficient
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Great experience, willing to listen and help
AnonymousJan 28
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?My visit with Dr. Kaplan was great - I was seen in under 15 minutes, provided a thorough diagnosis in a thoughtful and understanding way and was able to ask questions without feeling rushed out. Recommend!
AnonymousJan 17
 Isn't sure about this doctor
Wait time: Right away
Bedside manner: Good

How was your experience with the doctor?Overall good. Didnt go much into depth with his explainations in regards to a few questions.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr Marc is a very professional.
AnonymousDec 17
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Great doctor! Would highly recommend
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Thanks to him I could stop taking meds another Dr prescribed. They were unnecessary. Id recommend him to any one
Risel M.Nov 25
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Everything was amazing. Fast, knowledgeable and to the point. Amazing waiting time. This will be my guy.
Samuel S.Nov 20
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Explained everything. Corrected my misconceptions. Gave me a different solution and requested me to come back at short interval to follow-up on results. Couldn't have done better.
Steven M.Nov 20
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Nice guy. Didn’t rush. Explained my problem
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Marc was very thorough in his examination. He is efficient, to the point and hopefully - as the future will only tell - accurate in his diagnostic. He took the time to explain me what was happening, used images to illustrate and asked if I had any questions. Some of the reviews giving him a lower score for rushing, not listening and wanting to dispatch the individual soon would make sense if the purpose of the patient is to start a conversation, chat, get to know each other personally and repeat the same thing over and over. If you are in for honesty, thorough thought process, efficient explanations and wanting to go on with your day once you get what you went for, this seems like your guy.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Efficient and effective.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very helpful and honest
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Seeing Dr Kaplan is always a great experience!
Joshua K.Oct 24
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?He was exactly what I look for in a specialist. Extremely knowledgeable, clear explanations, and a definitive approach what we need to do. And on top of that, very friendly as well. Some people commented that he’s fast. He definitely is. But I didn’t feel rushed at all. I just felt that he was super talented, knew what he was doing, and so it came out. But I didn’t see it as a problem at all.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Hello everyone, the doctor is very nice and polite with me and sounds very knowledgeable, diagnostic challenge and clearly explain my problem, I was very happy after visit him and office.
Jobel C.Oct 22
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Fast, efficient, personable, knowledgeable, Truly amazing experience overall, highly recommend!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Convenient but thorough!
Joseph M.Oct 14
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?first visit with Dr Kaplan...office assistant was quick and friendly..Dr Kaplan was friendly and professional and to the point which I appreciated. Felt comfortable and at ease...was a good experience
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?So far, so good. He's very kind and patient, straightforward, non-judgmental and considerate. I hadn't seen the doctor prior to this first appointment but I already do feel very fortunate to be in his care.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?I was very pleased to meet doctor Kaplan. I was very worried and he was very attentive. He knew how to keep things in perspective and make me feel confortable. I would recommend him without any hesitation.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Super friendly. Made me feel comfortable which is important to me.
AnonymousSep 17
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Great doctor!! He is the most caring, patient and warm physician. A wonderful bedside manner. He helped me figure out what many other urologists couldn’t, by avoiding unnecessary tests and a keen knowledge that made the correct diagnosis. All doctors should be like Dr Kaplan. Highly recommend.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Kaplan was very quick at assessing my situation based on the inputs to his questions and my physical disposition. He decided that it was not stones... and recommended ultrasound to validate.
 Isn't sure about this doctor
Wait time: Less than 15 minutes
Bedside manner: Unsatisfactory

How was your experience with the doctor?I feel he had good intentions in explaining my condition. However, In his attempt to be transparent and “honest” he left me feeling upset and even more stressed than before my appointment. There was zero compassion for a uriological condition that has physical manifestations. When I left the office I was in a state of despair and increased anxiety
AnonymousAug 29
 Isn't sure about this doctor
Wait time: Right away
Bedside manner: Satisfactory

How was your experience with the doctor?I felt rushed, I was in and out for less than 10 minutes, just gave me some advise I could’ve gotten from google. I obviously have concerns and questions if I came all the way out here. He rescheduled me for a small procedure after I insisted the following week.
Chris H.Aug 26
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Helpful and knowledgeable. Thank you Dr. Kaplan!
Jesse B.Aug 23
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?doctor was courteous and knowledeable. took me in at my appointment time, diagnosed the problem, had my prescription called in right away and it was waitng for me at cvs when i got thewre 30 minutes later.
Najeeb B.Aug 15
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?great personality!
Gerard B.Jul 29
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Excellent visit! Staff at the front desk was very professional and Dr. Kaplan took his time, and explained everything in detail. Would highly recommend!
AnonymousJul 24
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?He didn't keep me waiting and was knowledgeable and a straight shooter!
AnonymousJul 17
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Efficient and knowledgeable. Dr. Kaplan made me feel at ease and comfortable to discuss my issues.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Great doctor!! I have sadly had to see many urologists over the years for what was supposed to be complicated problem. With far fewer unnecessary tests and more knowledge, Dr. Kaplan quickly solved my issue, quickly and easily - he's a very smart doctor. Also, most importantly, he is a really nice, friendly and patient guy. He has a great bedside manner and makes you feel very comfortable. It was very unusual to actually feel like a person and not just a number, which is common among doctors. I will be back if I have any urologic issues and I couldn't recommend Dr. Kaplan any higher or with more enthusiasm!
Matt T.Jun 3
 Doesn't recommend this doctor
Wait time: Right away
Bedside manner: Awful

How was your experience with the doctor?Avoid this urologist at all costs!!! Back on April 1st, I got tested at an urgent care clinic for lower-left back pain and blood in my urine (thankfully that was painless) for more than a week. The blood and urine tests were negative for infections and other diagnoses and so was the ultrasound. For almost another week, I had the same symptoms. So, I made a convenient appointment on Zocdoc with Dr. Kaplan. Less than a week later he saw me and decided that a cystoscopy was necessary. He also wanted to check my prostate right there in the office, but I declined. The next week, after that incredibly uncomfortable cystoscopy, the results were negative for any bladder and other urological problems. Knowing I still had blood in my urine and lower-left back pain, he said it’s probably nothing and actually equated my situation to having a NOSEBLEED. Oh and for two days I now had painful urination, which is typical after a cystoscopy. I was shocked he was dismissing it as being so innocuous as a nosebleed, so I asked him what other testing can be done? He was not being sympathetic to me still being concerned and his demeanor turned to a condescending manner. He said a CT scan could show something, but he advised against it, because he said the radiation used wasn’t worth the most-likely negative result of showing nothing was wrong with me. I still showed concern, and asked why I was concurrently still having back pain too and his demeanor remained condescending and he scolded me, saying I was worrying too much. He said to make a follow-up appointment for 4 months later, and if there was still blood in the urine, he would schedule the CT scan. Well, 3 days after the cystoscopy the blood was no longer visible in my urine, but the back pain persisted. About a month after that, the same painless blood in the urine reappeared (and the back pain was on and off, never going away fully for more than a day), so I gave Dr. Kaplan a call. I acknowledged that he said I should wait four months, but I didn’t want to wait another three months now just to take the next step. He still advised against me rushing to get the CT scan, but nonetheless wrote a prescription for one (with and without contrast) because I persisted. After the CT scan, he said it was kidney stones. Well, that told me all I need to know about the professional manner and advice of Dr. Marc “Nosebleed-Urine” Kaplan. Now I have an appointment to seek treatment from a recommended and more professional urologist (with a sympathetic bedside manner as well) at the Mt. Sinai hospital. So for any who have an appointment with Dr. Kaplan, seek another urologist!
Todd S.May 14
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?I thought gut he was very professional. He is very easy to speak too. He is also very knowledgeable. I highly recommend Dr. Kaplan!!!
Rashad M.May 10
 Doesn't recommend this doctor
Wait time: Less than 15 minutes
Bedside manner: Awful

How was your experience with the doctor?He kind of rushed me . Didn’t seem to care about getting to a root cause
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Wonderful physician! He is knowledgeable and caring, very thorough and personable. I could not have been happier. I recommend him very highly!
AnonymousApr 25
 Doesn't recommend this doctor
Wait time: 15-30 minutes
Bedside manner: Satisfactory

How was your experience with the doctor?The actual visit was fine until several months later when I received a bill from the doctor that were not rendered.
Alan K.Apr 22
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Knowledgeable, experienced, professional and warm. What else could you need? I've been a satisfied patient for many years. Highly recommended.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Great doctor. Friendly, explained everything.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?On time Courteous Reassuring Effective Excellent
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?He pays attention to the patient and to details. Excellent listener. Very humane.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very knowledgeable and was clearly able to explain what I needed to know.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Once Again, Doctor Kaplan was very professional and reassuring. I couldn't recommend him enough. No bad surprises in the bill, just a honest diagnosis by a very knowledgable doctor.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?For my first time visit him, he was very professional and went straight to the point and the solution from the issue I presented to him, and I will be back and needed again.
Ilir K.Feb 19
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Really good