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Primary Care,Gynecology,Dermatology
Video visit
Wed, May 27

7777 Forest Ln Building B, Suite 434, Dallas, TX 75230, USA


Wed, May 27

Dr. Mark Altenau

Dallas, TX


In-network insurances:

Aetna, Anthem, Blue Cross Blue Shield, CareFirst Blue Cross Blue Shield, United Healthcare, ChoiceCare Network, Cigna, Consolidated Health Plans, Coventry Health Care, Empire Plan, GEHA, GWH-Cigna, Galaxy Health, Harvard Pilgrim Health Care, HealthSmart, Highmark Blue Cross Blue Shield, Highmark Blue Shield, Humana, Mail Handlers Benefit Plan, Memorial Hermann, Multiplan, Optima Health, POMCO, Principal Financial Group, Superior HealthPlan, Tricare, UniCare, WellCare

View all in-network insurances (28)

Voro score

85% recommended

161 out of 190 patients recommend this doctor after their visit.

Other reviews

Zocdoc

4.7(190)

Approach

THANK YOU FOR CHOOSING DR. MARK ALTENAU AS YOUR EAR, NOSE AND THROAT SPECIALIST. JUST A REMINDER FOR PATIENTS BOOKING APPOINTMENTS ONLINE, WE ASK IF YOU ARE ON A INSURANCE PLAN SUCH AS AN HMO PLAN MEDICADE OR MEDICARE. WE ASK THAT YOU PLEASE CALL OUR OFFICE BEFORE BOOKING THIS APPOINTMENT, FOR IT MAY REQUIRE A REFERRAL FROM YOUR PRIMARY CARE PHYSICIAN. SORRY FOR ANY INCONVENIENCE THIS MAY CAUSE. THIS ALSO INCLUDES ANY EPO AS WELL.. WE MUST HAVE THE REFERRAL BEFORE WE ARE ABLE TO BOOK AN APPOINTMENT.

Biography

Educations

University of Cincinnati, MD

Certifications

Otolaryngology

Trainings

Vanderbilt University (residency)

Wait time

Patients typically are seen right away.

Bedside manner

Patients say this doctor has excellent bedside manner.

Reviews (190)
Write a review
Aimee T.Jan 11
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?I was in severe pain with an ear infection and he was efficient and very kind and relieved the pressure in my ear almost immediately. Very helpful. I would definitely use him again.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?I've always appreciated and valued Dr. Altenau's advice as a physician. That's why I came back after moving back to Dallas.
Thomas W.Apr 27
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr, Altenau is an old school medical professional. We talked about my problems, he took lots of notes and then made cultures for testing, He laid out both a preliminary treatment and follow up plan. I don't think you will find a better ENT diagnostician.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very personable. Explained diagnosis and treatment options in detail.
Shola E.Jan 13
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Explained my problem and he knew exactly what to do! Left with a smile!
Shafiq S.Oct 16
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Doctor was highly knowledgeable with plenty of experience and put us at ease. He had solid recommendations and we left with a good plan of action.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr A is extremely thorough and detailed in his diagnosis and clear in his explanations and treatment plan.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?He was very good dr. Mark amazing he's very nice and very nice office thank you
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Very kind demeanor, he explains everything to his patient. I felt very well cared for!
Alaa A.Apr 4
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?He has so much knowledge on his work and very nice environment and no waiting time :))) I'd like to recommend it to everyone and defiantly he was the best ear specialist I have ever seen.
Jodi E.Mar 21
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Very appreciative of the fact that he let me talk and he listened when I explained my concerns. He answered all questions and put me at ease with my concerns! Would highly recommend him to anyone.
Hunter B.Jan 25
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Altenau is fantastic! Zero wait time and very nice staff. 10/10
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very professional, experienced and couteous.
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Good

How was your experience with the doctor?My visit with Dr. Altenau was great. He addressed my issues and gave me a few options to my problem. Very informative and took the time to explain things in detail. He even offered to call me afterhours at home regarding my results from a ctscan.
Caleb M.Nov 17
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?The Doc is old school in a pleasing way. Fiercely intelligent and thus a little odd, but very accessible and a total pro. I was only in for a sore throat that turned out to be stress-related, so perhaps if I had come with a more significant ailment, my assessment might have been different. As it is, however, this was probably one of my favourite doctor's visits I've ever had.
AnonymousNov 16
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very professional and kind! Truly interested in his patients good health!
Matt T.Nov 10
 Doesn't recommend this doctor
Wait time: Less than 15 minutes
Bedside manner: Unsatisfactory

How was your experience with the doctor?His patient area where he looks at you under the microscope is disgusting. Literally ear wax from prior patients just sitting out, dirty utensils laying out... Almost threw up when I walked in...
Leigh O.Aug 13
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Read negative reviews so I was leery about my future appt. The Dr. Was professional, answered questions and I am sorry the reviews I had read were on my mind! Will return in the future.
Rohit G.Jul 10
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr Altenau was great, he kept asking me a lot of questions which helped zero down to the root cause of my sore throat. He is very patient and I wouldnt hesitate in recommending him at all.
AnonymousJun 25
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?I had a horrible ear ache and had already been to a walk-in clinic a couple of days earlier (which gave me meds that was only making my problem worse) - Dr. Altenau got me in the same day with no waiting. The office was very outdated but Dr. Altenau knew exactly what the problem was and I was pain free when I left the office 20 minutes later. I was amazed!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Extremely Compassionate!
Andre P.Mar 23
 Isn't sure about this doctor
Wait time: Right away
Bedside manner: Satisfactory

How was your experience with the doctor?He seemed to know his stuff. He pretty much told me that I need to lose weight. When I am hungry I need to do other things instead of ea,t like have sex with my wife. He also said that he could do a surgery but it would "hurt like sh...
AnonymousMar 17
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?He is a rarity these days! Dr Altenau cares about his patients and will take as much time as you need.
 Isn't sure about this doctor
Wait time: Right away
Bedside manner: Good

How was your experience with the doctor?Very good
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Exec lent doctor.
Kay O.Dec 29
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?He is the best in his profession. I can depend on him to correctly diagnose my problems. He is so smart.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Great very good
Doug P.Oct 17
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?I liked him. very matter of fact.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Wonderful!!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?He is the best physician in the Metroplex. He helps me more than any other Dr. I have ever been too. He is knowledgable, professional and resolve your issues.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Altenau is a high caliber physician (the type that is difficult to find these days). He sees you in a timely manner (impressive, provided that he has 30+ patients/day based on the sign in sheet) he listens to you carefully, and he addresses your concerns throughout the visit. He is very patient and knowledgeable, never rushes through the visit, and explains everything in detail. I felt that I was in experienced hands with Dr. Altenau.
AnonymousJun 26
 Isn't sure about this doctor
Wait time: 15-30 minutes
Bedside manner: Good

How was your experience with the doctor?He seems kind of like an old country doc and is interested in helping with your problem. He was very busy . Got in to see him in 24 hours, which surprised me. Filled out all paper work, but they said they didn't get it. Had to fill out again in office.
Cindy L.Jun 23
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?I love Dr. Altenau. He is old school and knows his stuff.
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?He was patient and kind. He knows his stuff.
Ester R.Apr 18
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?A great doctor.The best in his profession.
AnonymousApr 17
 Isn't sure about this doctor
Wait time: Right away
Bedside manner: Good

How was your experience with the doctor?He told me I had cancer and didn't think there was much hope
Hope W.Apr 17
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Good

How was your experience with the doctor?Dr Altenau is awesome!!! He really knows his stuff! However, his receptionist and nurse could use some more manners and learn to be a little more friendly to the patients that come through the office.
Wei C.Apr 17
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Excellent!
AnonymousApr 15
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?The doctor was very professional but I can't say the same for both office clerk/office assistant. They seemed annoyed when asked questions about co-pay insurance coverage ect. I was going to have surgery and it was going to run the max on deductible. One office clerk kept passing my questions over to the other office assistant while I was on the phone. They were going back and forth with me listening to them exchanging information until she the office assistant who new more than the other finally spoke to me but sounded very annoyed. For this reason I will go elsewhere and get my surgery done. My money is on the line as well as my health. I need to be satisfied 100% all around. The assistants didn't make me feel this way.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Excellent as usual.
 Doesn't recommend this doctor
Wait time: Less than 15 minutes
Bedside manner: Awful

How was your experience with the doctor?I think his service was awful. He did not listen to any of my complaints abd refused every issue or question I had. He did not try to get to the bottom of my issue. Made me feel like nothing was wrong.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Excellent doctor! Been going to him since at least 2000. I have chronic sinus polyps. The best there is.
Ahmad M.Dec 19
 Isn't sure about this doctor
Wait time: 15-30 minutes
Bedside manner: Good

How was your experience with the doctor?ok
Eric S.Dec 19
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?As always, Doc Altenau took great care of me.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?He is a really good Dr. good experience. He is kind of person.
 Isn't sure about this doctor
Wait time: Right away
Bedside manner: Good

How was your experience with the doctor?Solid doctor doing what he can to help.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Altenau is always knowledgeable and explains exactly what is happening with my body. I've never had to wait longer than 5 minutes.
Marcia M.Oct 31
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?He is a wonderful doctor. He spoke kindly and easy to understand and was very compassionate. The best doctor I have met in his field
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Altenau was recommended by a friend. I was able to get an appointment quickly and Dr. Altenau was very straightforward and explained things well. I really liked him.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Fantastic!