4775 Hamilton Wolfe Rd #1, San Antonio, TX 78229, USA


926 Brooklyn Ave, San Antonio, TX 78215, USA


Dr. Michael Bertino

San Antonio, TX


In-network insurances:

AARP, ACE , AIG, APWU, Adventist Health, Aetna, Amerigroup, AmeriHealth, American Republic Insurance Company, Anthem, Blue Cross Blue Shield, Assurant, AvMED, Beech, BEST Life and Health Insurance Company, Champva, Care Improvement Plus, CareFirst Blue Cross Blue Shield, United Healthcare, Cigna, CompBenefits, Consolidated Health Plans, First Choice, First Health, Freedom Health, Galaxy Health, Group Health Cooperative, Guardian, Health Choice, HealthNet, HealthPartners, Highmark Blue Cross Blue Shield, Highmark Blue Shield, Humana, Liberty Mutual, MVP Health Care, Mail Handlers Benefit Plan, Medicaid, Medicare, Mercy Care, Metropolitan Health Plan, Moda Health, Molina Healthcare, OneNet PPO, Oxford, POMCO, Preferred Care Partners, PreferredOne, Sierra Health and Life, Superior HealthPlan, Tricare, Tufts Health Plan, UPMC Health Plan, Workers' Compensation

View all in-network insurances (54)

Voro score

88% recommended

50 out of 57 patients recommend this doctor after their visit.

Other reviews

Zocdoc

4.7(57)

Approach

A native Texan, Dr. Bertino is one of the founding members of the group. He graduated from Southern Methodist University and the Southwestern Medical School in Dallas. He was one of the first graduates of the Otolaryngology residency program in San Antonio and began practice with Dr. Sonny Marlowe in 1974. Dr. Bertino is Board Certified in Otolaryngology. Dr. Bertino has served as President of the Bexar County Medical Society and has been active in residency training as a Clinical Assistant Professor of Otolaryngology at the University of Texas Health Science Center in San Antonio. Dr. Bertino sees patients at our Northwest and Downtown offices. He sees adults and children for general ENT issues.

Biography

Educations

University of Texas, Southwestern, MD

Certifications

Otolaryngology

Trainings

University of Texas, San Antonio (residency)

Wait time

Patients typically wait less than 15 minutes before being seen.

Bedside manner

Patients say this doctor has excellent bedside manner.

Reviews (57)
Write a review
AnonymousDec 28
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?he was called away on an emergency, so there was a longer wait, but he's the BEST doctor on the planet IMO
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Bertino takes his time & listens to your concerns.
Julie D.Oct 10
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?He was friendly, professional, and took the time to listen to my needs and problems.
AnonymousSep 27
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Good

How was your experience with the doctor?Friendly and professional staff. Dr Bertino was excellent. My spouse asked him a medical question, he didn't hesitate in answering or said would have to schedule an appt to discuss. Told her what could be done and she scheduled an appt.
Reus V.Dec 20
 Doesn't recommend this doctor
Wait time: More than 1 hour
Bedside manner: Awful

How was your experience with the doctor?I would not recommend this office at all! I went here for reoccuring issues with my child's ears. He had already had surgery, and was clearly in lots of pain. Upon arriving I waited for almost two hours with a child in serious pain. Dr. Bertino did not have a caring bone in his body. When he finally came into the room he noted on the fact that my child was screaming asking him if he was the one making all the noise. Of course he was because at that point we were there for over two hours and he is only 2 years old!! He then proceeded to clean out my child's ears and stopped as my child was screaming in pain (which I told him). After the visit I made an appointment for a second surgery with the nurse making SURE the surgery would be covered and what cost. They then tried to charge me for the cleaning of his ears. What a joke!!!!! I then call back before surgery to make sure everything is in place for surgery and turns out the insurance is no longer accepted after the nurse told me everything was good to go. I was so hysterical at this point and luckily found another amazing ENT office. I would not recommend ANYONE to this office, ever. Bad doctor, bad office, bad practice in general. Avoid like the plague people!
Doug B.Oct 13
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?I walked in with my ears ringing..... He identified the problem instantly....walked out no more ringing..... Real Good Guy....!!!! Thanks
Jon V.Aug 17
 Recommends this doctor
Wait time: More than 30 minutes
Bedside manner: Excellent

How was your experience with the doctor?I appreciate the time Dr. Bertino takes with all his patients.
Anna V.Aug 17
 Recommends this doctor
Wait time: More than 30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Bertino has always been very professional and has the patients best interest in mind.
Ruby V.Aug 17
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Bertino recommends different options and let you decide what you want.
Fred G.Apr 26
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Very organized office . I love how they use technology to speed up the process
Omid M.Apr 7
 Recommends this doctor
Wait time: More than 30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Its a DR.s office not a play ground. The parents would not control their kids, office staff didn't care. Signed up and completed paper work online for new patients. Got there early and still had to fill out paper work while i was in tremendous pain. Waited over an hour. That was at the downtown office, otherwise awesome doctor.
Mary F.Mar 16
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?I love Dr. Bertino because he can quickly diagnose my conditions accurately and provide just the right treatment. He's easy-going yet he gets right to it. If only the wait to see him wasn't so long.
 Recommends this doctor
Wait time: More than 30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Knows what he is doing
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Very concise. He explained what he was going to do, what the issue was and how to treat it. Very thorough.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?everything was great!
AnonymousJul 22
 Recommends this doctor
Wait time: More than 1 hour
Bedside manner: Good

How was your experience with the doctor?Good
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?He knew right away what was wrong with me. I will defiantly go back to him.
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?He's a great Dr. I visited him years ago when he was in a different building downtown. The wait time to see him was a little long though. Office had lots of patients
AnonymousJul 29
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?My visit was awesome! I was seen fairly quickly, but once Dr. Bertino came in the room, he was very quick to assess the problem and helped me right away. The front desk staff was also very friendly and helpful!
Bette D.Jul 28
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?We just love Dr. Bertino and his staff!
Sylvia G.Jul 28
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Love Dr. Bertino. My primary dr. wanted to refer me to another ENT but I told her that I already had an ENT and would not go to anyone else. Trust Dr. Bertino and he explains all procedures in detail and devotes his time to his patient.
 Recommends this doctor
Wait time: More than 30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Very informative.
 Recommends this doctor
Wait time: More than 30 minutes
Bedside manner: Excellent

How was your experience with the doctor?He was very nice and explained everything.
James J.Jul 22
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?have seen him for years. excellent doctor with excellent staff and service.
Gloria B.Jul 22
 Recommends this doctor
Wait time: More than 30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Not sure until I get my issues resolved. Personally, I liked the doctor & the fact that he understood everything that I was explaining to him.
Watt P.Jul 22
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?I saw the PA. Nancy Biasiolli. She was quick, competent and pleasant.
 Recommends this doctor
Wait time: More than 30 minutes
Bedside manner: Excellent

How was your experience with the doctor?he was very professional very understanding what I have to say on how I felt and pin pointed everything that happened to me on my ear and he found out what's was wrong with me .
Twila M.Jul 18
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?It was very good and quick, He is a very good Dr. The only problem was they forgot to give me my scrip, so I called them and they will mail it to me.
Olivia F.Apr 29
 Recommends this doctor
Wait time: More than 30 minutes
Bedside manner: Excellent

How was your experience with the doctor?I have seen Dr. Bertino before although it was more than three years ago. He is a specialist and since I have not had problems with the areas that he specializes in I had no reason to see him. I am happy that I did book my appointment with him. He is excellent in all respects. I would highly recommend him to all.
Susan P.Feb 26
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Thorough visit with Dr. Bertino. He listened and answered my questions. I am satisfied.
AnonymousJan 14
 Isn't sure about this doctor
Wait time: More than 30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr Bertino was nice and he was fast and efficient, no problems with him. Unfortunately this was after sitting in a crowded waiting room for 90 minutes with people coughing and sneezing on everything. Not an ideal place to spend even a few minutes, but an hour and a half not so much.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Bertino was very professional the whole time I was there. He was very thorough and listened to my concerns. He was able to find out the reason for my sinus problems and got me started on the right treatment plan. His nurses were excellent and well-mannered. I would definitely recommend Dr. Bertino and look forward to being a continued patient with his office.
 Isn't sure about this doctor
Wait time: More than 30 minutes
Bedside manner: Unsatisfactory

How was your experience with the doctor?This office is terrible. I had an appointment at 10:30am and they didn’t see me until an hour and 15 minutes past when it was scheduled (11:45). No apologies, no communication. The office staff couldn’t care less about the patients waiting for their appointments. People have other things to do other than wait all day for the office to get their act together. I understand things can get behind, but wait times like that are insane, especially that early in the morning. The doc was in and out of the office in less than 5 minutes, and diagnosed me with TMJ. Know what I did to solve my problem? Stopped eating uncooked Ramen. Haven’t had my jaw/ear pain since. They’re just here to collect your money (well, your Insurance company’s money). I came here because I used to go to Dr. Marshall Nathan before he passed away. I can’t see how his professional level of service was associated to the terribleness that this office delivers.
 Isn't sure about this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Long waiting time, great doctor.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Excellent doctor, very happy with services! Such a pleasant person....
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?He is the finest, most caring, most experienced doctor ever. We trust him completely! Thank you, Dr. Bertino. You're the BEST!!!!
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Good

How was your experience with the doctor?Very good
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?OK
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Great
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Good

How was your experience with the doctor?Everything was satisfactory
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent
Ivana C.Sep 12
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent
Arthur S.Nov 16
 Recommends this doctor
Wait time: More than 30 minutes
Bedside manner: Excellent
Nitish S.Aug 24
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent
AnonymousJan 29
 Isn't sure about this doctor
Wait time: More than 30 minutes
Bedside manner: Excellent
Dwane B.Oct 24
 Isn't sure about this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent
Helman A.Apr 29
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent
Steven H.Jan 27
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent
AnonymousJun 22
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent