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Video visit
Fri, Apr 3
Herald Square EyeCare

901 6th Ave, New York, NY 10001, USA


(212) 967-4177(212) 967-4177

Fri, Apr 3

Dr. My-Hanh Vu

Optometrist

New York, NY


In-network insurances:

ACE (Vision), Aetna, Aetna (Vision), Anthem, Anthem (Vision), Blue Cross Blue Shield, EyeMed (Vision), Oxford, United Healthcare, United Healthcare (Vision), VSP (Vision)

View all in-network insurances (11)

Voro score

93% recommended

361 out of 388 patients recommend this doctor after their visit.

Recommendations

2 neighbors

Other reviews

Zocdoc

4.9(386)

Approach

Dr. My-Hanh Vu is an Ohio native and received her undergraduate and doctorate degrees from The Ohio State University. Dr. Vu has extensive experience with complicated contact lens evaluations from multifocal to rigid gas permeable contacts for keratoconus. She is dedicated to staying on the forefront of contact lens technology. Dr. Vu is a member of the American Optometric Association and volunteers for Onesight missions, providing complementary eye exams for underprivileged patients. During her free time, Dr. Vu enjoys eating everything the city has to offer. Dr. Vu delves into her creative side through oil painting and writing poetry. She also enjoys traveling to historical cities, hiking in upstate New York, and playing tennis.

Biography

Educations

Ohio State University College of Optometry, OD, 2014
Ohio State University, BA, 2010

Wait time

Patients typically are seen right away.

Bedside manner

Patients say this doctor has excellent bedside manner.

Reviews (388)
Write a review
 Recommends this doctor

How was your experience with the doctor?My experience with Doctor Vu was great. I was a little skeptical when I realized the office was inside a LensCrafters in the mall at Harold square, but Dr. Vu and her team ended up being absolutely wonderful! They explained every step of the way which I appreciated and were very polite and efficient. I Will definitely be using her as my go to eye doctor going forward and would reccomend to friends.
 Recommends this doctor
Anand P.Dec 19
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Doctor My-Hanh Vu was absolutely amazing! She was well educated and explained everything thoroughly. She gave me options and what she recommended.
Rupa P.Dec 1
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very thorough and patient, explained everything nicely. Took her time to make sure everything was checked. Great doctor
Robert R.Nov 17
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?excellent practitioner I have seen her for a few years now and highly recommend her
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?My-Hanh Vu was very kind, personable, and knowledgeable. She gave very useful information that was technical, but she was able to explain it in a simple way. She made me feel very comfortable and taken care of.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Vu is amazing. She goes over every detail and explains very thoroughly. She also made sure I was comfortable the entire time and knew exactly what was happening. It was one of the best experiences I’ve had.
Emily G.Sep 11
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?This was the most accurate-on-time appointment I've ever had! The staff was so friendly and comprehensive about my needs, it was so reassuring and very down to earth. Dr. Vu was so incredibly honest and transparent about my conditions, I didn't feel as if she was upselling me which made me trust her instantly. She told me what I could get but also how it wasn't necessary. She informed me and explained to me how everything would work out. Amazing doctor, definitely will come back to her!
Diana W.Aug 27
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Super professional and kind. Easy to talk to and was very informational.
Kelby C.Aug 22
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Great bedside manner! Dr. My-Hanh Vu was extremely attentive and patient.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Office is within a LensCrafters. Would have been helpful to know! She was great, though.
Ann H.Aug 13
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?She did a fantastic job! Super quick appointment but also very knowledgeable, she was able to figure out my prescription without me having brought in my contacts or glasses.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Great experience. Dr. Vu was very nice and professional. There was no wait time and she answered every question I had about my eyes without hesitation. If you need a new optometrist, I’d recommend her 1000 times over.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?I've seen Dr. Vu a few times and have been impressed every time. She is very thorough, polite, and answers any questions that come up. Will definitely be back!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Vu was wonderful! She was very nice and explained everything to me. She listened to me when I told her about the contact lens that I have tried in the past and she recommended great contact lens that worked for me. I would definitely come back!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?The visit was both quick and thorough. Dr. Vu and the other staff did a great job explaining the procedures. I appreciated how they explained what was happening and asked for consent before touching me.
Delia G.Jul 15
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?She immediately addressed my eye issues and provided some great guidance for clearing it up and prevention. She was clear, patient and kind even though it was kind of a gross issue. She saved my vision!
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?From reception (Rachel was amazing) through the eye examination, diagnosis and treatment plan/explanation the whole experience was great. Dr. My-Hanh Vu was thorough, friendly and explained everything.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Great visit! Very advanced technology and I was met with such thorough details regarding a somewhat complicated eye-situation. Not only was the experience very informative, Dr. Vu was very kind and upbeat! A relief in many ways, especially coming in on a national holiday! Her front desk was also very kind and informative too!
Angela O.May 22
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Fantastic...
AnonymousMay 19
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. My-Hanh Vu is a great optometrist. She explains clearly and is very patient. I definitely recommend her.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?She was great! Will be back.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?It was an easy visit! Dr. My-Hanh Vu was very professional and she explained everything that I need to know!
Rose N.Apr 3
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?She is great
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?I could not have been happier with my visit! The front office staff was so friendly and helpful when it came to check in and letting me know about my benefits. They were never pushy about buying frames, which I very much appreciated. The doctor was so thorough in her exam and explained each portion so well. I really appreciated the time she took to go over the imaging that was done as part of the routine exam as my old doctor barely said a word about it. I used to dread going to the eye doctor but Dr. My-Hanh Vu was so incredible that I actually look forward to going back next year.
AnonymousMar 12
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. My-Hanh Vu was attentive and empathetic. She clearly explained the results of my tests and spent the time she needed to assess my vision and explain my options to me. It was a very positive experience and I definitely recommend Dr. My-Hanh Vu!
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?She was amazing and took her time to explain everything she was doing. I loved her staff as well as they suggested me the best options with my insurance. Amazing team over all and will for sure go back to her.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Awesome experience with Dr. Vu. Very pleasant, thorough, and knowledgeable. I've been to another well-rated optometrist, and Dr. Vu is definitely my preference.
AnonymousFeb 22
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?My-Hanh was super nice and informative. Appointment was quick and got me set up with a trial for new contacts.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Loved Dr. Vu. She's so thorough, friendly, and for the first time in a long time, felt unrushed at a doctor's appointment. She was helpful in prescribing me only what I needed, and was open to making things comfortable for me so I didn't have to spend anything more than I wanted. She's very understanding and patient and knows a lot about everything I asked about! The front desk staff is also friendly and knowledgeable. I'm definitely going to back to see her!
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?This was the most comprehensive eye exam I’ve ever had. Dr.Vu actually took the time to explain everything to me, and was very thorough in making sure I had exactly what I needed. Recommending her to all my friends!
Amanda S.Jan 30
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Really sweet and easy appointment! Highly recommend.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Simply put, Dr. Vu walks a great balance between thorough, friendly, knowledgeable, and curious. The entire workflow in her office is digital, which was refreshing for me, coming from an older optometrist with a more analog style. This was by far the most comprehensive and insightful eye exam I’ve ever received in my life. But we all know that sometimes on Zocdoc you get a great doctor but not a great office staff. This was not the case at all. Angela at reception was kind and transparent, she let us know what was covered and what our copay was upfront. Allysia did my eye exams before I saw Dr. Vu and she told me step by step what was going to happen so I was always aware of the process. And Rachael helped me get new lenses for my frames, in a refreshingly honest, transparent and friendly way. This office has really good chemistry; they talk and laugh and do a good job. I like environments like this.
Ashley W.Jan 11
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?She is very easy to talk to and explains everything thoroughly without you having to ask. She made me feel comfortable and always asked if I had any other concerns or questions.
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Super excellent doctor. Thorough and precise. She was the first person to ask about my eye dryness -- something other doctors ignored as I kept getting styes
Adam M.Jan 7
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Vu was incredibly detailed and thorough. I appreciate the level of kindness she as well as her support staff showed me. I would recommend Dr. Vu highly!
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Great doctor very professional and in-depth concerning all of the tests. Even showed me the almost X-ray of my eye and explained why most everything looked great. Office staff were also great, friendly and very helpful.
Olga C.Dec 27
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. My-Hanh Vu is amazing! She is kind, professional and knowledgeable. I highly recommend her.
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?The front desk and team was very courteous and the doctor was very thorough and sweet. Wait was a bit long but the care they showed me once i saw the doctor was great.
Gazi S.Dec 14
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?It took less than 10 minutes to get startedloop even when I was running late. Everyone was professional. Dr. Vu was very knowledgeable and friendly. The only downside is that the place is hard to find because it's in the LensCrafters store in Manhattan Mall.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Everyone was extremely helpful and amazing. They walked me through everything step by step.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Everyone was extremely friendly and the exam was super quick! Thank you!
Anya K.Nov 5
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Great “bedside” manner. Helped calm me when I was worried about what turned out to be a small easy to treat case.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Vu is one of the best optometrists I have ever had. She was extremely thorough, patient, and very helpful in providing advice to better care for my eyes. She offered many options and choices to fit my needs and took care in providing me with important information on how to maintain the health of my eyes. Her front office nurses/receptionists were also very patient and took the time to explain costs and the benefits I had. Excellent experience all around.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Vu was friendly and informative. I would definitely return for my next eye exam.
AnonymousOct 26
 Doesn't recommend this doctor
Wait time: Less than 15 minutes
Bedside manner: Awful

How was your experience with the doctor?She did not actually accept my vision service, while advertising that they do. If you have VSP, know that they are not in network and will accept the insurance as an out of network provider. This is dishonest and even with 2 confirmation phone calls, they did not mention this until I was in the office and I had to pay. Be weary if you have VSP and trying to use this eye doctor.
Sophie V.Oct 20
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very professional, highly recommend. Do note that the office is inside the lens crafters.
Lynn M.Oct 17
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?The only downside to the appointment was administrative; Dr. My-Hanh Vu was great. As a first time patient, the office staff asked me to fill out a lot of papers, not realizing I had already filled them out ahead of time via Zocdoc. Additionally, when they printed out some forms that looked like they drew from my Zocdoc info, some of it was not correct. The biggest issue was that the staff could not connect to their system to verify my insurance so I had to pay out of pocket with the assumption I will be reimbursed for the difference. Finally, the staff sent me in to see a doctor other than My-Hanh Vu which was frustrating after having spent time specifically selecting her. I mentioned this to the doctor, and she then sent My-Hanh Vu in which was much appreciated. Aside from the administrative issues at the office / accessing Zocdoc's info, the appointment with My-Hanh Vu herself was fantastic. She explained my condition clearly and offered short and long term care. She was fantastic, and I would see her again.
Aleo M.Oct 17
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very pleasant and very informative.
AnonymousOct 14
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very attentive and nice doctor!