Dr. Ingleton is thorough and spends ample time with each patient, that is her job; however, her staff and practices are bad and that will continue to jeopardize her ability to retain patients. -2 stars: One of Dr. Ingleton's female employees called me to give me some results. This woman's bedside matter was just god awful and she had no idea how the medicines the doctor prescribed were supposed to be used. Of course she said the doctor wasn't available when I asked her if she could ask the doctor. I have an excellent local pharmacist who properly instructed me on how to use the medications she prescribed, but what if I didn't? I understand these NYC doctor's offices overstaff and there are dozens of people running around working for the same doc; however, it would be nice if the doctor herself could call and give patients their results and answer their questions. That is her job after all. No one is that damn busy.-1 star: I called to schedule an appointment in October and was told by one of Dr. Ingleton's female receptionists that her soonest appointment was in January! I scheduled, but my gut told me to call back. Luckily, I got George who was able to put me in for an appointment a week from the day I called. I hope that he continues to be professional and resists being influenced by Dr. Ingleton's employees and their chicanery.-1 star: Exorbitant fees. If you've been here you know what I mean. If you haven't been here, you don't want to find out, so I'll just leave you with this: we're all in the business of making money, but life happens, and charging patients for that is disgusting. There are plenty of derms in New York City, and Dr. Ingleton's office has her fair share of top billing clients. Everyday people like you and me aren't doing her any favors! She'll be alright.I miss the days when I could visit a doctor's office and there were only 2-3 people working there: the doctor, his/her receptionist, and possibly a PA or nurse. Now there's this assistant, that assistant, this nurse, that nurse, this student, that student, this receptionist, that receptionist, this clerk, that clerk... The overstaffing has gotten out of control! I guess I'm accustomed to paying for and receiving discreet, quality medical care. I'm also accustomed to not being haggled by doctors and their staff to leave 4 star and up Yelp! reviews (again, if you've been here before you know what I'm talking about.)Dr. Ingleton is thorough and spends ample time with each patient, again, that is her job; however, her staff and practices are BAD and that will continue to jeopardize her ability to retain patients. Won't be back!