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Fri, Apr 3
Eye Care on 5th Avenue

25 5th Ave #1a, New York, NY 10003, USA


(917) 639-3459(917) 639-3459

Fri, Apr 3

Dr. Natalia Potapova

Ophthalmologist

New York, NY


In-network insurances:

Aetna, Anthem, Blue Cross Blue Shield, Cigna, Metroplus, Oxford, United Healthcare

View all in-network insurances (7)

Voro score

92% recommended

625 out of 679 patients recommend this doctor after their visit.

Other reviews

Zocdoc

4.9(679)

Approach

Dr. Natalia Potapova’s professional journey represents a series of accomplishments. She graduated Magna Cum Laude from the Russian State Medical University, having received a Moscow Government Scholarship for all six years of study. After deciding to move to the US, Dr. Potapova was accepted into a preliminary internal medicine internship at St. Raphael Hospital at Yale School of Medicine which she completed in 2005. After a challenging selection process, Dr. Potapova was chosen for an ophthalmology residency at LSU’s Shreveport Medical Center, a top ten program in the country. Dr. Potapova’s in-service exams during her residency were rated in the 90th percentile or higher among other ophthalmology residents across the U.S.

Biography

Educations

Russian National Research Medical University, MD, 1997

Certifications

Ophthalmology

Trainings

Eye Microsurgery Institute, 1999 (residency)
Shreveport Medical Center, 2009 (residency)

Wait time

Patients typically are seen right away.

Bedside manner

Patients say this doctor has excellent bedside manner.

Reviews (679)
Write a review
James G.Jan 25
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr Potapova is great...and I never have to wait.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Receptionist was friendly and the waiting room is comfortable, clean, and warm. The doctor saw me right away and was gentle, kind, receptive and created a sense of comfort and welcome. Highly recommend!
Susan B.Nov 21
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr Potapova is friendly and efficient, and I was seen right away. In addition, the office is peaceful and tastefully furnished.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?The doctor is amazing and very knowledgeable.
Liza P.Oct 12
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?I saw Dr. Potapova for my annual vision and eye exam. I thought she was very thorough and knowledgable. She explained everything she was doing so I felt very comfortable. I like that she handles the eye exam herself. The woman at the front desk was friendly.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very professional and no wait time. Highly recommend.
 Isn't sure about this doctor
Wait time: More than 30 minutes
Bedside manner: Excellent

How was your experience with the doctor?The doctor was nice, and helpful. Explained everything. But the wait time was 1 hour, which I find unacceptable.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?She was very thorough and communicative.
AnonymousMay 28
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Potopova is very gentle (especially appreciated for an eye exam) and explains things well. Highly recommend.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?The office was very nice, clean and well equipped. The doctors was very polite, patient, gave me proper attention (that many don’t give) and provided me the diagnostics.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very professional. Nice office. No wait time.
Elena P.May 16
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Potapova isan excellent physician. I am so grateful that she is taking care of my eyes.
Stan P.May 15
 Recommends this doctor
Wait time: Right away
Bedside manner: Good

How was your experience with the doctor?We made the appointment and were seen the same day. Dr. Potapova was very professional, competent, and efficient. Got the job done and made the referral to a retinal specialist. Also called the specialist to prepare him for our arrival. We very much appreciated the prompt and professional service. Thank-you!!
Brian M.May 14
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very short wait. Receptionist was very helpful to make sure doctor was in network. Doctor was very thorough.
Luna S.May 10
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?The doctor was excellent, no wait time. She was super professional and fast. I would definitely go back there
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?I t was my first visit to this doctor and I was very satisfied!
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Potapova is very friendly and informative. She answers all my questions, and seems very thorough, knowledgeable and is professional in her approach.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Potapova was very friendly and thorough when explaining the status of my eye for recurring infection. The tech devices are very up to date which I found it reassuring when she examined my eyes. She is very meticulous and empathetic.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?I made a mistake and they were super helpful in helping me correct it! Like probably the only good thing that's happened to me today, legitimately.
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Potapova was very professional, nice and efficient. Good bedside manner, and she was very thorough with my eye screening. Office was pleasant and clean, and the location was good. The only downside was that the wait was an hour beyond my appointment time, though I think that is not unique -- it happens in most NYC medical offices after 1 PM if they accept any insurance and aren't super boutique/exclusive. Since it was later in the day, I would have appreciated a call in advance if they knew they were running that late, so I could have avoided running out of work for no reason (my hair salon can manage this for 15 minutes or more, not sure why doctors can't?). The receptionist was brusque but polite.
Sarah L.Mar 28
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Potapova listened patiently as I explained my issues and answered all my questions. Highly recommend her, as I have seen many doctors over the last few months and have found many of them to be rushed and dismissive!
Mimi Z.Mar 12
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Potapova was extremely professional, thorough and informative. I definitely found my permanent doctor and highly recommend to others.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very professional, thorough examination and good communication during the exam.
AnonymousJan 16
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Good

How was your experience with the doctor?This is my 4th visit to Dr. Potapova since 2015 and she is consistently on time with respect to scheduling and her exams are always thorough.
Mary G.Jan 11
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr Potapova is straightforward, professional, efficient and thorough. Exactly what I was looking for. Good listener, answered all my questions, and since my eyesight was blurry she jotted down notes for me so I wouldn't forget anything.
Maria R.Dec 20
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Potapova is an amazing doctor. She listened me attentively and then did all the check up thoroughly. Then she took the time to explain in detail my condition and what measures could be taken. Also, she referred my to an eye surgeon and called his office to schedule an appointment right away.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Potapova was extremely thorough. I felt well-taken care of, and am confident in my diagnosis and treatment steps. I am so happy to be under her care. And the office is beautiful and very clean -- which is a huge plus!!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Potapova was very informative and professional! Would definitely recommend.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Natalia Potapova is a very attentive and thorough specialist. I would recommend her over any other eye specialist I have seen in NYC
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?She is great and very receptive to concerns!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Potapova has been very nice, patient, and very helpful. I highly recommend her.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very nice and detailed. Answered all my questions.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very courteous and knowledgeable and willing to share all important information. This was by far the best ophthalmology experience I’ve had in 10 years in NYC.
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?The visit was great and she was very helpful. Other than the long wait (which she apologized for) I have no critiques. For reference I have a family full of physicians and am used to top notch care. She is top notch.
Hilary E.Aug 30
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Potopova is efficient and calm. She answers your questions completely and is compassionate. I go to her whenever I have any kind of issue with my eyes and can trust her to help me resolve and treat the problem.
Linda V.Aug 30
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr Potopova is great. She is thorough, explains everything, and makes the visit comfortable, even though drops and lights are going into your eyes. I have great confidence in her, which is harder to find these days.
Ahmed A.Aug 23
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Perfect!!!
Glen K.Jun 19
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?She was amazing. She was very professional and answered all of my questions thoroughly.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Potapova is wonderful and very thorough as well as being nice! Couldn't be happier and get great treatment as well.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Helpful; thorough but quick!
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Great appointment! She was very thorough and listened to my concerns. I will definitely be coming back.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?She was wonderful. I just moved to New York and had to find an opthamologist and was very happy with my first visit. She was extremely thorough and checked under my eyelids which I’ve never had an eye doctor do. She explained the procedures and the findings of the test in a way that was way to understand but also what risks I had so I know what to look for in my next exam. Highly recommend her.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Potapova is the absolute BEST! I have seen a few different ophthalmologists in the city, all of which I had terrible experiences. She is kind, smart and efficient. I never write reviews but wanted to leave one for her since she has helped my eyes tremendously. Couldn't recommend her more.
Marisa V.May 16
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?It was the first time a saw this doctor because my regular ophtalmologist was not available. She was so professional and nice I just don't want to go to my previous doctor any more. She is very nice and helpful.
AnonymousMay 15
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Potapova was very thorough in her eye exam. She explained her diagnosis, treatment options and how to use the medication appropriately. She was easy to speak with and very professional.
Nadja A.May 14
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Very detail-oriented, nice, highly educated doctor.Very happy she is my eye doctor.
Ruth T.May 8
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very professional.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Very nice doctor, and cozy space, would highly recommended.
AnonymousApr 27
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Potapova herself was great, very professional and thorough. Her receptionist on the other hand was so brusque and unpleasant I almost left before seeing the doctor.
Ellen Y.Apr 19
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?She was so gentle and nice. She diagnosed me right away, when I saw 2 other opthamologists who couldn't tell me exactly why I was getting so many styes. Very thorough and patient. Really great experience! Recommend to all.