90 Maiden Ln #300, New York, NY 10038, USA


(646) 290-9560(646) 290-9560

18 E 41st St, New York, NY 10017, USA


(646) 290-9560(646) 290-9560

Dr. Nikole Ostrov, MD

OB-GYN

New York, NY


In-network insurances:

1199 SEIU Funds, Aetna, Anthem, Blue Cross Blue Shield, United Healthcare, Emblem Health, Empire Plan, Guardian, HealthNet, Memorial Hermann, Multiplan, MVP Health Care, Oxford, POMCO

View all in-network insurances (14)

Voro score

86% recommended

1,345 out of 1,561 patients recommend this doctor after their visit.

Recommendations

2 neighbors

Other reviews

Zocdoc

4.8(1,452)

Yelp(Practice)

2.0(107)

Approach

Dr. Ostrov is a board certified, fellowship-trained obstetrician/gynecologist with a subspecialty in minimally invasive laparoscopic and robotic surgery. She believes in a comprehensive approach to women’s health care and has a special interest in treating pelvic pain, abnormal uterine bleeding, fibroids and endometriosis. As a patient advocate, Dr. Ostrov is dedicated to a multidisciplinary and multimodal approach to treating and preventing disease. Dr. Ostrov has won multiple awards for both her surgical and teaching skills and has been praised for her exceptional bedside manner. Prior to joining the practice, she was formerly the Chief Resident as well as an assistant clinical instructor in Obstetrics and Gynecology at SUNY Stony Brook University Medical Center. She is currently a Clinical Instructor at NYU Langone Medical Center. Dr. Ostrov is involved in many national and international health organizations, including the American Association of Gynecologic Laparoscopists, International Pelvic Pain Society American College of Obstetricians and Gynecologists and American Medical Association. Among her many research interests, Dr. Ostrov has presented research on the role of diet and genetics in women’s health issues and the prevention of post-operative complications.

Biography

Educations

State University of New York, Upstate Medical University, MD

Certifications

Obstetrics and Gynecology

Trainings

State University of New York, Stony Brook (residency)

Wait time

Patients typically are seen right away.

Bedside manner

Patients say this doctor has excellent bedside manner.

Reviews (1561)
Write a review
Br ClancyJan 24
 Recommends this doctor

How was your experience with the doctor?She feels very present during appointments. Is patient and thoughtful in her responses. Gives all information in language that's easy to understand and properly balances the pros and cons of options available
 Recommends this doctor
Tsoo C.Mar 2
 Doesn't recommend this doctor

How was your experience with the doctor?They sent a bill for things they didn't ask me to do. Their people in the office are rude and completely useless! Obviously I'm never going there again. HIGHLY NOT RECOMMENDED
Jin Y.Feb 26
 Doesn't recommend this doctor

How was your experience with the doctor?The most absolute disrespectful and horrible service I have ever received as a patient. I came in looking to order an IUD, made sure to call my insurance before hand to make sure it was covered. They made me fax in multiple forms to a specially pharmacy to order the device myself which I happily did, at first. Over a month later and no call I decided to call my pharmacy themselves only for them to tell me that Maiden Lane Medical should NEVER have initially made the patient order it themselves and they are not in PPO protocol because facilities should order prescriptions through the manufacturer and then bill the insurance. When I called Maiden Lane they persisted to raise their voice, talk over me, put me on unnecessary holds to tell me that thier manager is not available. And refused to give me any contact, name or number to reach.
 Doesn't recommend this doctor

How was your experience with the doctor?Don't go here. Dr. Ostrov is a great Dr., truly, but this practice is awful. I've never been to a practice who nickels and dimes you so much! The bills come out of nowhere and keep coming, even for standard things that are supposed to be covered by health insurance like an annual check up. They're sneaky and they make you keep a CC on file and I was billed several times by them last year without a bill even being sent to me - literally, money was just charged to my card. What makes it even worse is, they won't give you test results through the portal. Last year, I had a procedure, and they made me come in (and wait!) for the results. I then received an $85 bill...literally just to sit in the room and have results told to me. Are you kidding? After this, I switched practices. I've never been somewhere that does this and, after reading other reviews, I realize I'm far from the only one. Avoid, avoid, avoid.
 Isn't sure about this doctor

How was your experience with the doctor?I came here despite reading all the subpar reviews because the doctor I wanted to see (Dr. Janette Davison) herself had great reviews. I did not personally encounter any frustrations with or incompetency by the staff during my visit, but I understand that other patients had scheduling and billing issues. I also only waited a few minutes to be seen - maybe it was partially because I was the first appointment of the day. The facilities are a bit old and run down though, and when my doctor wanted to do an exam on me we had to walk around to several dirty rooms that had not been cleaned before finding one that we could use.
 Isn't sure about this doctor

How was your experience with the doctor?Maiden Lane has been my primary obgyn for several years now. I have seen three doctors throughout the years (Ostrov, Davison, Rush) and honestly liked all of them. My only complaint is that they are all so busy it's impossible to make last minute appointments when you need to. I have had good interactions with the surgical coordinator Shanae. I have used their patient portal to communicate with doctors in several occasions and have been good experiences.
 Doesn't recommend this doctor

How was your experience with the doctor?Can't recommend. I had a straightforward pre-surgery checkup in late August. It's now December and more bills keep trickling in for it. I have no idea when this is going to end. During the appointment itself, the doctor was messing with her phone charger and complained about having to fill out two simple pages of paperwork. I don't have much confidence in this place - they just want to wring more and more money out of you for basic things. Stay away.
 Doesn't recommend this doctor

How was your experience with the doctor?Horrible! I found out my doctor left the practice when I needed a refill and she was no longer there. I did not get any advance notice that she would be leaving and I would need to find a new doctor. The wait times are horrible. The first time I went there, they placed someone else's label on my urine sample - it was a good thing I noticed! I did not get to speak to the doctor. Also, the doctor billed me for an annual exam even though I did not have an annual exam and now I will need to wait another year before I have my annual exam due to insurance issues! Absolutely atrocious!!
Ann A.Oct 24
 Doesn't recommend this doctor

How was your experience with the doctor?Full disclosure, this review is going to be very long, so if you only want to read the bullet points here they are:1) Maiden Lane Midtown is a scam.  You'll get mere seconds of patient to doctor face-time here, little to no medical care, and a large bill to wrap it all up.2) Everyone in this office is cranky and rude, not to mention incredibly incompetent, unhelpful, and condescending.  They spoke to me like I was a piece of dirt on the floor rather than a patient.Now for the full version:I had a great experience at the Maiden Lane in the Financial District, so when I had to make a day-of appointment for some weird heart flutters I took the only available appointment in their Midtown office.I arrived at the office and waited....................... and waited, and waited.  After almost an hour it was finally time to see the doctor. (Side note: While I didn't love this doctor, I do think that she was incredibly overwhelmed, understaffed, and at the core, a nice person-- So, for this reason, I won't be using her name).Once I sat down in the exam room the doctor immediately asked me if I would mind if she saw the other girl in the waiting room first.  She explained that this girl had a later appointment, but had been waiting for a long time.  I was shocked and said that it was not ok!  I went to this appointment on my lunch break and couldn't wait any longer.I won't bore you with the details of what ensued during my 5 MINUTE appointment, but I will say that I did not feel heard.  The doctor was hooking me up to a test within 10 seconds of arriving in the exam room.  The results of the test were wildly incongruent- one saying everything was normal, the other saying I was having a heart attack.  I was pushed out the door without any clarity as to what was going on and I left in a panic.  Also, I went in for heart flutters and I had to ASK her to listen to my heartbeat. When I went to an independent cardiologist the following week a few things happened... 1) He couldn't find the "bad" results in my file.  Only the "good" ones had been put into the system (probably to avoid liability).  2) He looked at the copy I had of the bad results and laughed out loud.  He said if those levels were accurate I'd actually be dead.After my Maiden Lane appointment, I was so upset and confused that I called the office later that day.  I told them the situation and explained that I didn't receive proper care and wanted to speak to someone before the bill went through.  I was passed around to many people, but ultimately no one could help me.The bill arrived a few weeks later and indicated that my out-of-pocket expense was about $200.  That day I spoke with someone in the office that explained the $200 was actually covered by insurance, so I didn't owe anything for the appointment.  I was happy and relieved!Fast forward a few days and my credit card statement showed a charge of $200!  Maiden lane had taken this money out of my account WITHOUT MY PERMISSION.  I called the office and they explained that they charge whatever credit card is on file 24 hours after the bill is mailed.  This is why my balance was showing as $0 to the woman in the office!  The bill hadn't even arrived in my mailbox before my card was charged!After lots of back and forth with the office (every single woman at the front desk has an attitude and is incredibly unhelpful), I finally was able to speak with a higher-up at the company.  She was shocked that I had such a bad experience and told me that the out-of-pocket charge would be taken care of.  I finally felt heard!And then just a day later someone from billing called me to tell me "Hey sorry, that refund isn't going to happen."  They claim that once this bill is paid the insurance company will not allow any adjustments to be made--- I spoke to the insurance company and this is untrue.The woman from the billing department also decided to give me a little advice.  She told me that as someone "much older than me" I should learn to not get so upset about things, and to not take something like this so personally.  In her words, I needed to just learn to "LET THINGS GO."  The whole conversation was rude and condescending.  I'm in my 30s and she spoke to my like a 15-year-old.  Also, it's not her money or her health.  I have every right to be concerned and it's a shame that a MEDICAL PRACTICE doesn't realize this.Finally, the one nice and helpful woman I spoke to who told me she'd work to get me a refund... Well, she ghosted me and is nowhere to be found.What an absolutely horrible experience!  I don't go to the doctor often and this just proved why.  If you care about your health and/or your wallet, please avoid this office!
Alexa K.Aug 22
 Isn't sure about this doctor

How was your experience with the doctor?THE BILLING DEPARTMENT IS HORRENDOUS! This place will literally scam you out of money over and over again!The only good experience I have had here is with Dr. Ostrov, and I have gone back and forth with staying solely because of how great she is. After being wrongly billed twice totaling over $300 and my boyfriend having the same experience being billed over $1000, we cannot rationalize going back here.
Caty S.Aug 13
 Doesn't recommend this doctor

How was your experience with the doctor?I was seeing Dr. Hobbs here, who is an incredible gynecologist. I went for an IUD insertion in February with a different doctor and had to wait almost TWO HOURS for the insertion - 45 minutes in the waiting room and about a hour in the exam room. Nurses kept coming in to assure me that I was next. The doctor's excuse for the long wait was that she had to close out the chart of a patient paying out of pocket. Needless to say, I was not relaxed and the IUD insertion was unsuccessful. The experience was traumatic and the management did work quickly to rectify the situation and get me an appointment with Dr. Hobbs, but that shouldn't have been necessary in the first place. I am switching to a new practice and called to transfer my medical records. Maiden Lane uses a third-party medical record service called "ePaper Road," which charges a minimum of $18.75 to download a medical record. The supervisor at the clinic assured me that per NY State law, this is allowed. I believe it, but I've never had to pay to download and transfer my own medical record before.
S K.Jul 16
 Isn't sure about this doctor

How was your experience with the doctor?I have had a fantastic experience with Dr. Ostrov and Michelle, one of the physical therapists. I have also experienced strange billing - taking money out of my account with no explanation and no bill. I was contacted by the billing department and sent the bills with an explanation of what my insurance did not cover. I also asked to be billed directly and not have money taken out of my account without my knowledge. I'm staying with the practice because Dr. Ostrov and Michelle are taking such good care of me. But I'm keeping an eye on the billing department.
 Recommends this doctor

How was your experience with the doctor?Edit: The medical staff was very polite and professional throughout the visit. The wait was quite short, though i did go in during the weekdays afternoon.I previously posted a negative review due to a misunderstanding. Dr. Levey and his team were quick to address it and rectify the problem immediately!
Stacey F.Jun 28
 Isn't sure about this doctor

How was your experience with the doctor?Unfortunately after 9 years I had to leave this practice for their odd billing practices. I continue to love many of the Drs who work there, however it seems maybe they just expanded two quickly and became very corporate. They insist you keep a credit card on file and just charge you for everything haphazardly. It made me uncomfortable and it was impossible to speak to an actual person. The last few times I was there, they made mistakes. It just feels more disorganized and corporate.
Ruby L.Jun 20
 Doesn't recommend this doctor

How was your experience with the doctor?I seriously cannot believe how difficult it is to get simple questions answered here. Over the last 3 weeks I have tried calling, emailing, chatting, going in the office in person and still cannot get through to anyone to give me the results of my bloodwork taken over 2 months ago. This is the basic job of medical providers, what happened to my information, did it just evaporate? You just took my insurance money and ran? I have had great experiences with the doctors here when I get into their exam rooms, but outside of that, this mode of non-communication, non-caring, and non-availability is completely offensive and absurd.
G B.Jun 13
 Doesn't recommend this doctor

How was your experience with the doctor?I have been going to Dr Hudson for years and loved her.  I think she is sick of the computers and it is showing in her care.  She is rushed and does not listen.  I am currently sitting here waiting to do sonogram on breasts.  I have been here for TWO hours because the wrong referral was sent.  Even though we keep calling the office to fix it, she is sending the wrong one.  I have sent the office three emails, Dr Hudson two, and the imaging center has called repeatedly.  I'm sad - I think I need a new doctor.
 Doesn't recommend this doctor
Wait time: Less than 15 minutes
Bedside manner: Awful

How was your experience with the doctor?If I could give negative starts, I would. Incredibly incompetent staff. I’ve been trying to get my bc prescription refilled for a week now. I called 5 times, left 2 voicemails, have evidence of 3 live chats with their reception desk, and I sent 2 messages to the doctor Ostrov directly. The last person confirmed that the refill will be ready by EOD on Friday. Guess what? They forgot! Because that’s apprehended how this office operates. Incompetent, lazy, and irresponsible staff and doctors! Avoid by all means
Lauren L.Mar 30
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?I loved her! She was so nice and extremely professional. Very well informed on the nuances of my situation and helped set me on a great wellness plan. She’s awesome!
K M.Mar 25
 Doesn't recommend this doctor

How was your experience with the doctor?If I could give them negative stars, I would. This place is not worth the headache. Trust all of the negative the reviews you're reading.The billing department is horrendous and will lie to you, charge you incorrectly, and then tell you it's your fault. AVOID AT ALL COSTS.
Mariya Z.Mar 21
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Wonderful doctor, great bedside manner and very knowledgeable and friendly. Almost no wait, very organized office.
Lex S.Mar 5
 Doesn't recommend this doctor

How was your experience with the doctor?Horrible business management. I came here in January to see Dr Bakal for a follow-up after having a kidney stone. The first appointment was fine but the second appointment I arrived and they notified me that they booked me incorrectly and no longer had room for me (after I had paid my co-pay and took time off). They rescheduled me and said I wouldn't have to pay the next time. I arrived the third time, paid the copay AGAIN and waited for over 30 minutes without being seen before I had to leave back to work. At this point I had paid THREE co-pays and only been seen ONCE. After I notified them I had been waiting but had to leave, they charged me a $75 no-show fee!! I have tried to call & email them but they say I have to email their billing email address which I have over 4 times and I have not received a response and they have not refunded me. I have also left countless voicemails. DO NOT come here, it is a headache!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?I’ve been a patient of Dr. Ostrov’s since 2011 but this was my first visit to the 41st Office. A great experience! Friendly and helpful receptionist, easy checkin on iPads and all my info is on the patient portal. And as usual, Dr. Ostrov rocked. Patient, informative, and generally awesome.
Carla M.Jan 29
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Ostrov was so informative and very personable, really made me feel so comfortable and well informed. One of the best doctors I have ever seen!
H B.Jan 25
 Doesn't recommend this doctor

How was your experience with the doctor?The reviews about Maiden Lane's shady billing practices are the rule, not the exception. I encourage potential patients to read the reviews for *every* one of MLM's offices to get an idea of how incompetent this whole franchise is.I went in for an annual checkup. Wait time was 30+ minutes, plus another 10-15 minutes just waiting for a nurse to give me a urinalysis cup. Then the billing...1. They incorrectly coded the visit and labs, so ~2 months after the visit I got a bill for several hundred dollars. One week later, I got a notice that it was sent to collections.2. After no response from MLM billing, I wrote to the head of the clinic and he told me there was a system-wide billing error that caused a bunch of bills to go to collections in error. That's some error, doc!3. They re-coded some of the visit correctly, but left some of it with the wrong code. They refused to re-code the rest of it, even though I have the doctor saying it should be, and the billing dept somehow accused me of asking them to commit fraud?Coming on 7 months of dealing with this, folks. Steer clear!
 Doesn't recommend this doctor

How was your experience with the doctor?Maiden Lane is the worst clinical facility. They care about money instead of the patient. I was denied service because I had a balance on my account that I committed to pay within a week. I was in pain and I couldn't see the doctor because of that, because of $108.00 or even $5.00 . Please avoid this facility they do not care about your health.
 Doesn't recommend this doctor

How was your experience with the doctor?I came here to see if they could help with my chronic pelvic pain (likely due to endometriosis).I went to Dr. Blanton, whom I liked, but she didn't make any recommendations beyond what other OBGYNs did. That's okay, there may just not be any for me.She kept suggesting that I go consider the options (while stating she was neutral and not really making a reco for what I should do), and to make a new appointment with her in a few weeks. I thought it was a little odd, but I thought she was just trying to not pressure me into anything.She did have me go get an MRI. Which was awful, as most MRIs go. I forgot to bring the actual referral paperwork to the MRI (which usually isn't a big issue since they have the referral on record), and it was SUCH a mess. Thank god the staff at NYU Langone imaging facility were so diligent -- the Maiden Lane staff kept insisting they were faxing the paperwork over while repeatedly hanging up on both me and the NYU receptionists. Finally I got the MRI, it didn't show anything and when I talked to Dr. Blanton, she said "yeah, I didn't expect it to show anything anyway." I just got the bill, and even with my PPO insurance that I pay $900/month for, it's going to cost me $600.My biggest issue is that I had to literally change my credit card number because of this place!! They make you give a CC # before your first appointment in case of cancellation fees, etc. It turns out, they just charge hundreds of dollars to it as well!I've read a few Yelp reviews who said they charge a special code for any birth control consultation. Well, if you go in for pelvic pain, of course they recommend birth control! It's one of the only recommended treatments for endo pain! Also, it's illegal to charge for this anyway. But FYI if your doctor recommends any birth control options for you, they will charge your $400 to your credit card without telling you.I filed a complaint with the BBB against them, and finally received a response that said they had no record of this charge. They stopped responding after that. So, I am currently have my bank dispute the charge for me (3 months later) since I can assume it's fraudulent then?! Anyway, it's impossibly to reach their billing department, which doesn't have a phone number. So good luck.This place is a scam. I'm sure some of the providers are good doctors. I think even Dr. Blanton might be a good doctor, and was indeed just trying not to pressure me into anything. But she didn't realize they were charging me $400 plus charging my insurance over $1000 every time I came in just to speak with her.Just skip them and find a great OBGYN on ZocDoc. They will give you the same suggestions for pelvic pain: Birth control, physical therapy, and elective laparoscopy.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Ostrov was fantastic. She explained everything in great detail so that I understood. She also expressed genuine interest in my history and overall well-being. Often times it feels like the doctor is rushing in and out to the next and you are just a stop in their day, but with Dr. Ostrov it felt like I was her only priority in what I am sure is a busy day.
G M.Dec 12
 Doesn't recommend this doctor

How was your experience with the doctor?I went in to see Dr. Hudson and while waiting I instantly knew I would not be returning to the office. On one side of the counter two receptionists were giggling over a patient not having had an annual exam in a long period of time. On the other side of the counter the other two receptionists were giggling and saying someone must have a well endowed husband. I was straight to the point with Dr. Hudson and she shouted my need for a specific procedure to where it must have been audible to the front desk and waiting room. Her bedside manner was also not great. Needless to say I won't be returning to this clinic for anything.
Katy D.Dec 10
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?oh my god i love this woman. i just saw her for the first time and was incredibly nervous and she was so funny, so sweet and so reassuring in ways that i almost never experience with doctors, and i am so grateful to have found her.
Maya F.Dec 3
 Doesn't recommend this doctor

How was your experience with the doctor?Terrible. Staff is rude ..Doctor I went to had very  little knowledge of the problem that I have. After his "treatment" it even got worse. Now i  need medical records to go to another doctor but office manager said it will take 30 days to get it faxed. Plus she was very rude and hang up on me when I tried to explain to her that this is kind of emergency. Her name is Molly and doctor name is David Friedman.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Everyone in the office was super helpful and quick to get me in. De. Ostrov was phenomenal! She was so nice and understanding and got me what I needed while answering all my questions. Would absolutely go back.
 Doesn't recommend this doctor

How was your experience with the doctor?Really disappointed in the receptionist service. They are very unfriendly and make you feel like they're doing you a favor by just acknowledging. I like my doctor but the dissatisfaction from the experience (or lack thereof) makes me want to switch. Extremely inaccessible over the phone good luck
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?My visit with Dr. Ostrov was wonderful as usual! She is incredibly thorough but speedy and makes me feel so comfortable. Absolutely fantastic doctor!
Sophia Z.Nov 13
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Love this doc. She is the perfect balance of knowledgeable, quick yet thorough, and has a WONDERFUL bedside manner. It makes going to the GYNO much easier. She is wonderful and office staff are friendly and very organized. can't say i've ever had to wait long no matter what time of day. Just recommend getting there at least 10 mins earlier than the actual appt time. I've been seeing this dr for several years now and the office location is also very convenient no matter where you happen to be coming from!
 Doesn't recommend this doctor

How was your experience with the doctor?I love my doctor. But the customer service is HORRIBLE. When you call you are routed to a call center with the rudest ignorant females. I can't stand having to deal with their nonsense for a damn prescription. They need to fire that service and work on there customer service.
Arthur F.Oct 13
 Doesn't recommend this doctor

How was your experience with the doctor?Our beloved family physician joined Maiden Lane and has it ever been a horror show. I never heard of being told on the phone that you can't appointment without giving a credit card number. Then they bill for services already paid for by insurance
 Doesn't recommend this doctor

How was your experience with the doctor?Unreliable, disinterested. Doctor arrived to work an hour after her first appointment. Rushed through everything. Two terrible experiences here.
Jeremy D.Sep 10
 Doesn't recommend this doctor

How was your experience with the doctor?Terrible  Service!I have had nothing but problems since my Dr joined Maiden Lane.I got not notice he moved, no response to emails or phone calls, the online booking system sent me to the wrong office and all they said was "not my fault, it is the web team, incorrect RXs being called in and just all around no accountability.
J S.Sep 6
 Doesn't recommend this doctor

How was your experience with the doctor?The 2 doctors I saw there were both good and very nice but the billing department is a nightmare to work with. Charging you before you see the dr and then charges on your card afterwards without your consent. They claim they will issue a refund but never do. Been calling for over 8 months and have been told the check will mailed out next cycle each time I called. I tried again and now the billing department stopped taking calls and won't connect you to the person in charge of refunds, Kenneth Levy. No email or phone number to contact him. Billing people say it's out of their hands and they can't issue anything until Levy does it. Don't go here, lots of other great docs on the city, it's just not worth the trouble of trying to get your money back.
 Doesn't recommend this doctor

How was your experience with the doctor?I really loved my OBGYN but my experience with Maiden Lane's billing department was a nightmare. They misfiled every bill, would not assist me in trying to correct the bills, did not answer my phone calls or emails, and overall were incredibly rude. I wish I had a different experience here because my OBGYN was amazing.
Kara K.Aug 10
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Love! This was my first time seeing a brand new gynecologist since...well...my very first time as a teen, and before leaving my appointment I made my next annual with Dr. Ostrov. Friendly, relaxed bedside manner, but also super professional and straight to the point.
Jordan H.Jul 20
 Doesn't recommend this doctor

How was your experience with the doctor?Had a really great experience with my nurse practitioner the first time around. I have no complaints about her. Everything else about this place though, is quite terrible. When calling to make a follow up appointment, I was put on hold and hung up on. After scheduling the appointment *in person*, I thought things would be fine. The first time, I sat in the waiting room for an hour without an update. The ultrasound technician was so backed up, the appointments were spilling over. I was encouraged to reschedule, as there would be no knowing when the technician would be available.  When I arrived for the second appointment, the same thing happened. I sat in the waiting room for 45 minutes without an update. A woman came out from her room saying she had been waiting to see the doctor for more than an hour. No one could tell her when the doctor would be available. So I left for a second time, without rescheduling. For those who work on Wall St. and leave their busy work days for these essential appointments, this is a huge waste of time. A simple exam should not take up multiple hours. On top of it, the ultrasound technicians are only in twice a week, so scheduling an appointment time that works is difficult enough. Those who work here are not to blame. It's the overall structure that is horrible. Overbooking patients to make an extra buck will do no good when none of the patients will ever come back.
liz n.Jul 16
 Doesn't recommend this doctor

How was your experience with the doctor?Dr. Hudson is wonderful but her office sent my lab work to an out-of-network company AGAINST my explicit request and now I am on the hook for almost $1000. You can bet the office doesn't give a sh*t.By the way, good luck ever getting in touch with the office, and I keep having my account deleted from their online portal.Truly the worst.edit: someone in their office just hung up on me
AnonymousJul 16
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Ostrov is such a delight! She's makes you feel completely at ease, she isn't judgemental in the slightest, and is extremely knowledgeable. Would absolutely recommend!
Sara A.Jul 12
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?So attentive and nice. Felt like she listened to me and really cared.
K A.Jul 11
 Doesn't recommend this doctor

How was your experience with the doctor?July 11, 2018 I received yet another out of the blue, random, bogus bill from Maiden Lane Medical BUT this time it is from a COLLECTIONS AGENCY. I have been assured countless times (in email and by phone) that I do not have a balance. All admitted mistakes on behalf of Maiden Lane had been corrected and all is great in the world.Yet again....another bogus bill but this collections notice threatens my perfect credit score. This is the most unscrupulous medical practice and billing office I have ever had the displeasure of knowing.
glyn J.Jun 15
 Doesn't recommend this doctor

How was your experience with the doctor?Too bad I didn't read the reviews first!! I made an online appointment for my husband and was asked to select his insurance in a drop down menu, which I did. When he arrived for the appointment today, they said that provider didn't take his insurance!! Really?!?! Why didn't you say that before he came all the way there!! Would not recommend this practice if they can't even get the appointment right! Stay away!
Zayra C.Jun 13
 Doesn't recommend this doctor

How was your experience with the doctor?My mistake was not reading the reviews for the practice (for all of the locations...) I found Dr. Blume on Zocdoc and she was wonderful, no complaints there. When I checked my claims online, I saw that they submitted for both preventative and an office visit. All I went in for was my annual pap. It seems that the doctor asking "do you want birth control" and me saying "yes please" was enough for them to charge for an office visit. I just think that's really shady... I wish Spring OB took my new insurance so that I wouldn't have had to leave. Looks like I'm still searching for a new doc.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very professional and informed.