8019 S New Braunfels Ave #120, San Antonio, TX 78235, USA


926 Brooklyn Ave, San Antonio, TX 78215, USA


Dr. Rebecca Bowen

San Antonio, TX


Voro score

92% recommended

91 out of 99 patients recommend this doctor after their visit.

Other reviews

Zocdoc

4.8(99)

Approach

A native of Nebraska, Dr. Bowen is a graduate of Kansas State University and the University Of Nebraska College Of Medicine. She received her residency training at the Louisiana State University Health Science Center at Shreveport and is undergoing Board Certification in Otolaryngology. Upon completion of her residency, Dr. Bowen joined the practice in 2012. She sees adults and children for general ENT issues at our Southwest, Downtown and Westover Hills locations.

Biography

Educations

University of Nebraska, MD

Certifications

Otolaryngology

Trainings

Louisiana State University, Shreveport (residency)

Wait time

Patients typically wait less than 15 minutes before being seen.

Bedside manner

Patients say this doctor has excellent bedside manner.

Reviews (99)
Write a review
Laura N.Jun 13
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Excellent Physician. Very compassionate and caring. Takes time to review and explain results.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?I had a relatively early appointment so my wait time was very short. Both Dr. Bowen and the nurses and support staff were all polite and professional.
Carly T.Apr 24
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Amazing. Love!! She works with such care and knowledge
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Bowen and the entire offjce staff were amazing! I run a medical office, so I know what a challenge it can be. The enture experience was very pleasant. The nurse (I am so sorry I cannot remembee her name!) took so much time with my intake and testing. Dr. Bowen was empathetic and kind and treated me with a procedure right on the spot, which she could have very easily made me schedule for another time, because she knew how uncomfortable I had been. I am so happy to have foind such a compentent and caring physician! They seem to be harder to come by these days!
 Recommends this doctor
Wait time: More than 30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Although i did wait a while to be seen, it was worth it. Dr Bowen is such a sweet lady and caring. i definitely would recommend her to anyone. :)
Elaine R.Dec 23
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Great physician.
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Bowen was absolutely great.
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Very Good Experience
AnonymousJul 11
 Doesn't recommend this doctor
Wait time: 15-30 minutes
Bedside manner: Good

How was your experience with the doctor?Writing this review, I have to apologize to Dr. Bowen. From the time I did see her, she was very kind and seemed like a great doctor. But this review is meant to warn patients about her staff and the general office environment of their Brooklyn Avenue location in which I was seen. For some background, I am a 22 y/o female from Boerne who sought out an ENT in San Antonio for chronic sinusitis issues that I had while in college. Because Bowen took my insurance and got good reviews, I chose her. My first appointment she told me that my nose tissue was very inflamed, so I needed an allergy test. The allergy testing office above her was unable to see me for another month. I made an appointment. Coming from Boerne, I drove 45 mins to the appointment but was about 10 mins late to said appointment which was absolutely my fault. I had waited for about 45 minutes for my last appointment though, so I was in part trying to avoid that type of situation again by arriving 10 mins late. the kicker is that there is absolutely nowhere to park at this location. I waited for someone to leave to grab a spot and then rushed inside because I wasn't wanting to be any later than 10 minutes. I was directed to upper office which is different from where I was originally seen. I waited behind another woman to check in for my appointment. By this time I was over 15 but under 20 mins late. The nurse informed me that they would have to reschedule me and could not see me until the end of July for an allergy test. This was about a month away from that day. By this point I was relatively upset, since my allergies had been bothering me, I had waited a month for this appointment, and then I start law school in mid August in Austin and would have to reschedule an appointment with Dr. Bowen before then. I was kind of rude by asking why they could not just see me then, since I had waited a month for this appointment. The nurse was very short back with me, and she told me that she had to check in the three people behind me in line before I could reschedule with her. I felt very upset as I waited and just walked out of the office. Then when I called to reschedule when I was less upset, I left a message explaining the situation. No one called me back. The day before my appointment with the Doctor, having not had an allergy test, I got a text reminder from the clinic about my appointment. I just called, and they told me it had already been cancelled. They were also not helpful in the least bit about rescheduling or finding other options. Also no one ever called and informed me that it was cancelled in the first place. I am assuming that the first nurse may have been mad at me for walking out of the waiting room instead of scheduling with her in person. However, I would expect more understanding and flexible treatment from professionals who are in the business of caring for others. I have never had such poor treatment from any medical professional and am surprised at how scattered their office process seems to be. At least I'm optimistic that I dodged a bullet for choosing their office and will find a better permanent doctor in Austin.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Bowen was amazing. She listens well, takes her time and is very knowledgable. Great experience overall.
Aurora P.Mar 22
 Recommends this doctor
Wait time: More than 30 minutes
Bedside manner: Excellent

How was your experience with the doctor?GREAT! She was very professional, and friendly! She took her time and made sure all our questions were answered.
Kathy C.Jan 22
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?She is outstandingly kind, thorough,efficient and understanding. I will continue to see her as long as she is in practice and at a feasible location. She is the greatest!!!
Mary W.Oct 15
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?My visit was very informative and pleasant.
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?She was very, VERY pleasant... And it was well worth the wait. When she entered the room, she apologized about the delay- said there was an emergency. Minus the lack of update re the emergency, the experience was very good. Best thing of it all, after eight years of misdiagnoses by previous doctors and incorrect treatments, Dr. Bowen has made me well again!! I HIGHLY recommend her. OH! And her staff is just as wonderful :)
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Bowen is so very kind and understanding, cheerful and tells you ALL you need to know. She performed my sinus surgery and her follow up is spectacular. Her staff is also wonderful!
 Recommends this doctor
Wait time: More than 30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Bowen was very knowledgeable and answered all questions. She was pleasant and professional. It was our first visit so she made a great first impression on us! And her staff, despite running into a lot of computer glitches, remained pleasant and courteous to us.
 Doesn't recommend this doctor
Wait time: More than 1 hour
Bedside manner: Awful

How was your experience with the doctor?The dog wagging the tail, this is the best description of the atmosphere. Young kids dressed in scrubs, chatting on their cell phones, laughing around the corners, showing off pictures of their weekend, just a big old mess. ?loud and obnoxious, students running the office is horrific. we arrived early and went up to the receptionist, she kept reading her magazine, we had to wait until she looked up? Yes, then the office seemed to explode with 10, 15 scruffy looking kids in scrubs, just like a club, doing their thing. I can't trust any dr allowing all this happening to work on me. I was sent for some test, about four weeks ago, no one called me with the results. when I called for the result I was told I was no allowed to speak to the dr? I had to make another appointment and she would give the results to me then? really. I don't think the DR'S are allowed to do much without the permission of these kids that run the office. it's a laugh actually. I will have my results forwarded to my new ENT Dr as I wish never to be back in that mess again.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?It was excellent she's very nice and her assistants are equally professionally
Robert P.May 10
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Good doctor i went there because my ear was completely blocked with wax. She was able to clear the ear and did my other ear as a preventative for no charge. great bed side manner, explained the procedures as she went along.
Elias S.Feb 11
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?It was a very pleasant doctor appointment, everyone was very nice and professional and the office was very clean. My examination and treatment was excellent and felt better in a few days. I would highly recommend Dr. Rebecca Bowen.
Mickey M.Feb 11
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr Bowen is so sincere and has a very high regard for her patient(s). She is very thorough and expresses her empathy for her patients. We are keeping Dr Bowen as our family's ENT doctor, she is amazing.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?She was cheerful and professional, a very nice combination.
Ray A.Jan 30
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Its was great, very nice, and helped me understand what is wrong. I would recommend her to anyone looking for an ENT Specialist.
AnonymousJan 13
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Bowen has the BEST bedside manner of any doctor I have ever seen. She is kind, thorough, and explains things in a way I can understand them. I hope she opens her own practice someday because the only drawback to visits with her is having to deal with the front desk employees. They are sometimes unprofessional and do not act like they are in the service industry.
AnonymousJan 10
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Although the office is VERY busy, Dr. Bowen was extremely pleasant and professional. She was patient and thoroughly explained all my options. I felt extremely comfortable asking questions and talking to her about my concerns. If I ever need to see an ENT again, I will definitely return to Dr. Bowen!
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Rebecca Bowen is an excellent doctor to go and be checked for ENT exam. Very professional. I'm glad that she is nearby to help me with my health issues.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Today was my first time meeting Dr. Bowen. The office was difficult to find, as it didn't show up correctly even in Google Maps or any map apps, but I did eventually find it. I called ahead to let them know I was having issues finding it, and they gave me directions and let Dr. Bowen know why I was going to be late and to please not cancel my appointment. They were very accommodating, and I appreciate that. The check-in online process through ZocDoc, however, does NOT work, so I had to check-in again with a computer system they have set up. It was pretty quick and painless, but prepare time for that. Dr. Bowen was personable and friendly, and she took time to really understand my situation. She made me feel comfortable and at ease, and she made multiple treatment options clear to me so I could pick that which suited me best. I really appreciated that. If I need a followup after this treatment, she also made it clear I could call the office anytime and they would get back to me to schedule a followup appointment asap. I plan to stick with Dr. Bowen, even though this drive is quite a distance for me. The staff were great; the facility was nice; Dr. Bowen was great as well, so all around a good experience.
Monica M.Oct 19
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?I've seen Dr. Bowen for over a year now for seasonal allergies. I love her. She is friendly, kind, and helpful on what you need to treat your symptoms. She listens carefully and checks throughtly to give you a proper diagnosis.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Wait time was long because it was busy because Dr. Bowen was busy which is understandable. She is very professional and kind and answer any question I had.
 Recommends this doctor
Wait time: More than 30 minutes
Bedside manner: Excellent

How was your experience with the doctor?She apologized for running late, was very friendly and took time to explain and answer questions. Highly recommend this doctor.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?dr bowen was the most personable dr i've ever visited. she was informative, talked to me in a manner i could easily understand, she listened to me and responded each and every one of my questions. i will definitely be seeing her again for any ENT issues, and recommend her highly!
Chris G.Jul 31
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?I was refreshing to see a Dr. That enjoys her job. I was very impressed, plus the fact that she was engaging with my son (the patient) was a very welcomed sight. Most definitely will keep Dr. Bowen as my sons physician!!!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Awesome doctor. . Very friendly and explains thoroughly. ..
Lilac A.Jul 24
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?She's great at explaining the complicated medical details in a simple, easy to understand way. She has extensive experience dealing with 'trauma' cases and that made me feel very comfortable with her diagnosis of my complications. I am very happy that I chose Dr. Bowen!
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?First of all I felt very welcome, everyone was professional and yes I would highly recommend Dr. Bowen to my friends.
David F.Jul 18
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Loved the doctor but would not return to her office due to very rude and unprofessional front office staff
 Isn't sure about this doctor
Wait time: More than 30 minutes
Bedside manner: Excellent

How was your experience with the doctor? The doctor was very knowledgeable her staff was courteous. I just think that the wait time should be shorter and some of the front staff was a bit questionable. But I will return love the docs bedside manner.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Very professional and pleasant
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Wonderful experience prompt referral that was needed. Professional staff .
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Nicest Dr ever! Dr. Bowen was was nice, friendly and she explained everything. She gave me a game plan and a full run down on how she will get me better! The office Staff were just as nice! This is the ENT office to visit!
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Bowen, professional. attendant and has a great bedside manner. Would recommend her to anyone looking for a good ENT
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr Bowen was amazing. Very kind and very knowledgable.. She takes interest in her patients and it was a wonderful experience. Definitely one of the best doctors I've ever met.
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Excellent Dr., nice office. Long wait may have been b/c I was 1st time patient.
Mary G.Apr 7
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr Bowen is always courteous, along with her staff. She made me feel comfortable and made sure all my questions were answered.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?My appointments with Dr.Bowen are always great. She is very patient and answers all my questions. She is very informative and professional.
Jeremy M.Dec 17
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Bowen is awesome!! So great at explaining everything and just seemed like she was in no hurry--like I was the only patient there. I wish she was a family dr. We would switch immediately!!
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?my visit with Dr Bowen was excellant.Staff very friendly.
Marco G.Oct 30
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?She was Knowledgeable , attentive, caring, clear on diagnostics and medical options
Anna C.Sep 25
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?FANTASTIC DOCTOR!!
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Love her! She is very good at listening and not just blowing off your symptoms like most doctors do.