1727 Broadway Floor 2, New York, NY 10019, USA


Dr. Sue Ann Wee

Dermatologist

New York, NY


In-network insurances:

Anthem, Blue Cross Blue Shield, United Healthcare, Oxford, Aetna

View all in-network insurances (5)

Voro score

79% recommended

615 out of 778 patients recommend this doctor after their visit.

Recommendations

1 neighbors

Other reviews

Zocdoc

4.7(703)

Yelp

3.5(74)

Approach

Dr. Wee obtained her Bachelor of Science degree from Stanford University. She graduated from Stanford University School of Medicine in 2002. Dr. Wee is a Board Certified Dermatologist who trained in Dermatology at New York University School of Medicine and completed an advanced dermatologic fellowship in laser, cosmetic, and dermatologic surgery. Dr. Wee is a fellow of the American Academy of Dermatology and the American Society for Dermatologic Surgery. Dr. Wee tailors comprehensive dermatologic care to the individual with special consideration to skin of color, prevention and treatment of photo-aging and other textural irregularities, and cost-effective medicine. Her clinical expertise includes cutaneous laser surgery for the treatment of photo-aging, skin tightening, scarring, vascular and pigmented lesions, and laser hair removal. In addition, she is highly skilled in the use of soft tissue fillers for facial rejuvenation and scarring and the use of chemodenervation (Botox) for facial rejuvenation and hyperhidrosis.

Biography

Educations

Stanford University, MD, 2002

Certifications

Dermatology

Trainings

New York University (residency)
New York University Med Center Tisch Hospital, 2006 (residency)
Skincarephysicians Of Chestnut Hill, 2007 (fellowship)

Wait time

Patients typically wait less than 15 minutes before being seen.

Bedside manner

Patients say this doctor has excellent bedside manner.

Reviews (778)
Write a review
 Recommends this doctor

How was your experience with the doctor?Great dermatologist with Schweiger dermatology group. sometimes she has a long wait time
Freddy K.Jan 25
 Recommends this doctor

How was your experience with the doctor?My Wife Katie and I have been patients of Dr. Sue-Ann Wee since her first year as a Physician.  Dr. Sue Ann Wee is very friendly, had great communication skills and shares everything she sees. If you have anything that bothers you on any part of your body Dr. Wee and her assistant make you feel comfortable to discuss it, show it and have it taken care of. Dr. Wee not only specializes in regular skin care but all kinds of cosmetic care as well. My wife Katie was very picky when she settled on Dr. Wee and I'm glad she did.
Oliver Z.Dec 17
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Friendly staff, short waiting time and easy checkin. Dr. Wee is patient, knowledgeable and skilled, her medical assistant is also nice and helpful. Highly recommended!
 Doesn't recommend this doctor

How was your experience with the doctor?Don't go to this place. I would give 0 star if I could. I made an appointment months ago to see Susan Hirsch on 10:30 am Nov. 8, 2019 for acnes on chin. On 10:30 am Nov. 8, 2019, I checked in with the reception for my appointment and around 11:05am, a nurse came and brought me to the room at the back. In the room, she asked me couple questions including the reason of coming, if I had used any new cosmetic products that might possibly caused these acnes. After these questions, she told me the doctor is running late because there was an emergency happened during the morning surgery but the doctor is finishing up the surgery and will be able to see me in 5 to 10 minutes. I wait for another 20 minutes but the doctor did not come and the nurse told me the doctor is coming on her way. I waited until 12pm but the doctor still had not come and I do not have time to continue waiting for the doctor who did not know when will be back, so I walked out to the reception and tell one of the receptionist that I need to leave since I have class. The receptionist said he is very sorry about the wait and since there is an emergency in the surgery, the doctor is still in the surgery and do not know when will be back. He also mentioned he will call me in the afternoon to reschedule the appointment, but he did not. I understand that emergency does happen during surgery, but the doctor could have told me that and I could reschedule instead of making me wait there and let the nurse tell me the doctor is coming back but then the doctor is actually still in surgery. After around a month, I received a statement from Insurance company with a total charge of $250. But I never got to see the doctor. I waited there for one and half hour and only seen the nurse who asked me couple related questions. I went to the office to ask about the bill the day after I received the bill from insurance company. The receptionists told me that based on the record, I did see the doctor and she gave me prescription. The receptionists also said they will talk about this with the manager and the manager will contact me in 2 or 3 days. I wrote an email to the director on that afternoon but haven't receive any call or email back.
 Recommends this doctor

How was your experience with the doctor?Susan Hirsh is an amazing PA . I like to think of her as a doctor because she cured me and I am all better and finally regained my confidence. Unfortunately I am upset she wont be there anymore after January 6 and I am really considering another dermatologist office if I cant get someone like Susan Hirsh!!!! Why must she leave??!!!!
Lotus T.Nov 22
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Very professional. I like that this office can take late appointments.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr Wee is friendly, knowledgeable and professional. Always a pleasure to see Dr Wee.
B M.Oct 10
 Recommends this doctor

How was your experience with the doctor?I am a transplant recipient and the anti-rejection drugs just seem to love to make SCCs and BCCs. I have been going to Schweiger for years for my annual (and more often) skin screenings and I just finished my latest string of Mohs peocedures.  I highly recommend this place. Scheduling is always easy, the staff is great and I cannot say enough good things about the office manager who went well out of his way to help fix an appointment screw up that was almost certainly mine. I've seen several different doctors, PAs, and nurses since starting my visits and I haven't had a bad one yet. Five stars.
Sarah S.Sep 23
 Isn't sure about this doctor

How was your experience with the doctor?You can never get in touch with the office. Like NEVER. When you did go in, they tell you, you won't see the doctor, you will see the PA ( don't mind PA's but I expected a doctor and wasn't informed ahead of time) After waiting 35 min for the PA, she was rushed and practically sighed everyone I asked a question. She seemed nice and knowledgeable. But you had to tease info out of her, otherwise she did not offer anything I did not ask about. Will have to go back to my old dermatologist, office is far but at least I felt cared for.
 Doesn't recommend this doctor

How was your experience with the doctor?Would give this place negative stars if I could. All calls for this place get routed to a call center, where they don't actually have access to the doctors' schedules, so your appointment time will get rescheduled. On top of that, because literally ALL calls get routed to a call center, it's impossible to ever talk to anyone at the office to get test results. Every time you call, the call center picks up because the office is "busy" and there is apparently no way to transfer calls over to the office, so you're stuck talking to someone who can't do anything but "help send a message to the office" to let them know you called. Somehow I doubt the office is that busy, since I've physically walked over while calling and the office was definitely empty / no phones were ringing off the hook.This is a shame, because the PA that I saw seems great, but the whole operation is such a nightmare.
Dalia R.Sep 16
 Doesn't recommend this doctor

How was your experience with the doctor?Front staff is usually nice, but after my last encounter, I will never go back. I spoke to general manager regarding the incident. I spoke to him 3 times and he has not gotten back to me yet even though he promised me that he will make sure to address the situation promptly. I thought to go this location instead of the Bronx location in hopes for better service, but clearly that's not the case. On top of that, the lady that the incident occurred with was feening for me to pay a fee that I incurred. Overall the experience was horrible, and I hope that I get an apology from that staff member. But I really do love the PAs at the office, I also I love the assistants that aided the PA. But the front staff needs to work on their attitude.
 Recommends this doctor

How was your experience with the doctor?Maybe I'm new to this office structure but I had never been a fan of having PA's under the supervision of a Dermatologist give me my annual skin checkups. I always felt it was better to be seen personally by the actual doctor. However, my recent visit to Schweiger Dermatology has made me rethink this position.The PA who saw me, Susan Hirsch(under the supervision of Dr. Moraru), was just great! She took plenty of time pre-mid- and post-exam to answer any questions that I had. The biopsy of a suspicious looking mole she found(I've got lots of small moles and seem to acquire new ones every year lolz) was very quick and painless.I never felt that I was being rushed in any way which I have experienced in other offices. Her bedside manner was very comforting and it was clear that she was personally committed to my long-term health as well as satisfaction with that particular visit to her office.Hirsch's dedication to making me feel comfortable and well-taken-care-of is what I search for in all my healthcare professionals. I am very happy to have found her and will continue to go to her office for all my future skincare needs!
 Recommends this doctor

How was your experience with the doctor?I initially made an appointment with Dr. Heller because I wanted an overall skin check but I also suffer with adult and I'm currently under treatment.  My first encounter and every encounter thereafter has been a pleasant experience! He listens to my concerns, he asks me what I think and how I feel which makes me feel incredibly comfortable.  Most important, unlike other doctors' visits, there is no long wait time!  AND, he has early hours so I can see him and get to work early which is important to me!
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Lee is professional, knowledgeable, and most importantly easy to talk with and nonintmidating. Thanks for all the help. I will see her in two months. Thanks again
 Isn't sure about this doctor

How was your experience with the doctor?Dr. Heller is a great Dermatologist.  He Is engaging and informative and moves very quickly. His assistant Melissa was a pleasure to work with as well.
 Doesn't recommend this doctor

How was your experience with the doctor?Absolutely one of the worst patient experiences I have ever had. Would give 0 stars on here, if possible. Trusted and felt very comfortable with one of the PA's at this location and have my wedding coming up in a month, so scheduled an appointment despite not living in the city. Scheduled through zocdoc and confirmed with SDG. When I got to the front desk, they said they had me down for the following Monday with a completely different doctor. I was given no notification of this. I explained I live out of state and came in for this appointment-scheduled over a week ago. They said they would take me, but I waited an hour. Finally, I went back and waited an additional hour with no visit or explanation from anyone. I left without being seen and will never return because of the disorganization of this practice. Additionally, the front desk staff was rude and condescending when I called asking for the manager's number and when I came to check in for my appointment. This is incredibly frustrating and upsetting because the PA I was comfortable going to is really wonderful.
 Recommends this doctor

How was your experience with the doctor?I have been a patient of Susan's since I moved to the city three years ago. Susan spent time understanding my concerns and developed a fantastic treatment plan that gave me the results I was looking for in a reasonable time period. Susan was also able to work with budget and/or insurance restrictions with me. I followed Susan from FiDi to the Broadway office and would not go anywhere else! She is the absolute best.
 Recommends this doctor

How was your experience with the doctor?I've been a patient of Susan's for years and, like many other reviewers, I've followed her from the FiDi office. She is truly the best!  So knowledgeable, so caring from medical to cosmetic. I wouldn't hesitate to recommend her to anyone who needs dermatology care!  From my recent visit, I also wanted to shout out Amanda at the front desk who was so helpful and went above and beyond to ensure my patient profile was correct. I really appreciated her going the extra mile to ensure I had a good patient experience at the office!
Jane M.Aug 21
 Isn't sure about this doctor
Wait time: 15-30 minutes
Bedside manner: Good

How was your experience with the doctor?I liked Dr. Wee quite a bit, but was not happy with the follow up. I had a surprise biopsy on my hip and wasn’t contacted by the office within the 7-10 days I was told it would take to get the results. I called myself and was given the results immediately by one of the doctor’s assistants, so they were in, I just never got the call. When you’re waiting to hear if you have skin cancer or not, I think it’s appropriate for a doctor to give a follow-up call. I also had to call about aftercare instructions and discovered they neglected to mention I should t swim for 2 weeks. The lack of organization in follow up would prevent me from continuing with this location for anything other than basic facial care.
 Recommends this doctor

How was your experience with the doctor?Have been seeing Dr. Heller for nearly ten years, and he has helped me through a variety of conditions. Have appreciated having a dermatologist who is always ready to address whatever issue one has.
Beck B.Aug 20
 Recommends this doctor

How was your experience with the doctor?I was surprised and relieved by the level of care I received here. Another different doctor had told me it would cost over $2,000 for a procedure, but when Dr. Heller told me that all I had to pay was the co-pay, I was blown away. He saved me so much money. And this is with the same insurance! To add to that, he actually listened to my questions and answered them clearly. The nurse, Melissa N., was also very sweet, informative and caring. I walked into here feeling nervous and walked out feeling relief. It's a hard feeling to describe and I am grateful for it. I am happy to recommend Dr. Heller and Melissa to anybody who needs care.
Brian Q.Aug 16
 Recommends this doctor

How was your experience with the doctor?My first time here and it was an excellent experience. Scheduling an appointment was quick and easy. Got an appointment within 2 days. Great Doctor. All of this worked well with my insurance. Thank you.
Foodie G.Aug 14
 Recommends this doctor

How was your experience with the doctor?I have gone to a few of the Schweiger locations in New Jersey but i am so happy that i found Susan Hirsch at the Broadway location. Unfortunately I suffer from psoriasis and she has helped me so much. With it being summer and my entire body is covered, it has no been easy to deal with and she goes above and beyond to make sure i get the best treatment. She always gives me advice to make the healing process quicker, (not to use a loofah, over the counter medicine that helps soothes the skin, etc). She even follows up with me to see how i am doing. I love the personal touch she has, she does not make you feel like you are just another patient walking through the door. I HIGHLY recommend Susan.
A H.Aug 14
 Recommends this doctor

How was your experience with the doctor?Dr Susan Hirsch is a LIFE SAVER! I count myself so so lucky to have been paired with her when I came to Schweiger. I have struggled with cystic acne for more than 15 years and she is the first doctor to turn my skin around. I have never had someone work so hard and actually care so much about my results-she's like the skin whisperer! So brilliant. I used to have social anxiety about my skin issues and now my skin has been clear the first time in over a decade! She is so professional and friendly and always finds a way to squeeze me in. This doctor truly goes above and beyond and I am a patient for life :)
Ernie S.Aug 13
 Recommends this doctor

How was your experience with the doctor?I usually do not write many reviews, but in this case it is very well deserved. My life has been traveling all over the country as well as other countries with the type of work that I do.  At some point in my life I developed a skin condition that ended up taking me from one doctor to another. I literally spent thousands of dollars over 7 to 10 years trying to find a cure. Nothing that was prescribe to me worked.   I had lost time from work running to and from the doctors office, prescriptions after prescriptions .... all for nothing.   And the worse part was NOBODY would listen to me. It seemed more like, get his copay and send him out the door..... AGAIN.   So frustrating.  Then by a chance of luck, I had a project to manage in NYC. While doing this project, my skin condition flared up again.  Not only worse, but painful.   And it also had to do with how I felt as a person.  Embarrassing.    So one day I picked up the phone after doing some investigating work to find a Dermatologist in NYC. At this point I have all but given up on the typical "doctors office".    My results and fine tuning yielded Schweiger Dermatology Group. I can honestly say that after my first visit.  I was overwhelmed with excitement for the shear fact being that they listen to ME.   For once, someone (Susan Kline Hirsch) listen to me. She was asking all the right questions, and I was ready for the next step.  After Susan had me take a few pre blood screening test for precautions, that all came back great that I may add, we were off and running.  But the amazing part was, she knew right from the start what my skin irritation was.  The test were just to seal the deal. Within a week to 2 weeks, my skin irritation was 95% gone.  Within 3 weeks.  Totally gone.   Now let me remind you, I have battled this for 7 to 10 years.   Until this very day, I still continue to go see Susan Kline Hirsch every other month at the 1727 Broadway & 55th Street in NYC.  The convenience of this location only added icing to the cake due to I now work full time in NYC.  Susan has helped me through every step of every procedure needed to live a normal life again without the embarrassment and the pain of what I had to deal with.    I can not thank her enough and looking forward in continuing to have her oversee all my dermatology needs to be as health as I can possibly be.   I hope this inspires others to reach out to Susan Kline Hirsch as well 5 + STARS Thank You Ernie
 Doesn't recommend this doctor

How was your experience with the doctor?I had 4 appointments with Dr. Allison Santhouse. Needless to say, after my experience, I will NOT be returning to this practice. The first visit, I went for a consultation because I've recently developed with eczema (never had it in my life before) and I was hopeful walking through the door, eager to meet with my doctor. I booked an appointment on Zocdoc with Dr. Sue Ann Wee, but upon arriving, the front desk receptionist said that I did not have an appointment at all. She said that although appointments are listed on Zocdoc, it's not confirmed that I would be in the system. First off, what!? If you guys don't take appointments via Zocdoc then WHY LIST YOUR PRACTICE ON THAT SERVICE PLATFORM? As a new patient, how are we supposed to know that we needed to get a confirmation DIRECTLY from the practice?! Strike #1.After going back and forth with the receptionist, she decided to double book me with another doctor and said, "Next time, make sure you call us and confirm with the practice before making an appointment. I'll double book you as a one time courtesy, let's hope that this other patient doesn't come on time." Since eczema has been an ongoing issue, I decided to disregard her guilt trip response and accept the double booking, hoping that I would get answers that day. After waiting about 40 minutes, I finally got to see Dr. Allison Santhouse. I wanted to like her so badly but she did not make me feel comfortable or welcomed. My visit and interaction with her lasted 5 minutes. She barely looked at my problem areas and just prescribed me 2 itch relief ointments and called it a day. Her bedside manner is subpar - very curt and indifferent. When I told her how concerned I was, she just reiterated that 2 ointments will suffice. Instead she insisted that I try a procedure to get rid of the "Rosacea" on my face, pointing out my "acne", and recommended that I come back to get a new skin care routine after my eczema was taken care of. Mind you these recs are UNRELATED to my current issues, which was eczema! That completely threw me off because it seemed like she wanted to milk me for unnecessary procedures that I did not ask for.She then stated that I should get an allergy test to see what I'm allergic to. I agreed to this because the last time I got an allergy test done, I was about 10 years old. I'm aware that the body changes every 7-10 years, so I obliged. I was told that I needed to come back the following Monday to have 8 patches applied on my back, consisting of 10 chemicals per patch.Monday comes and I go to the doctor's office. I'm seen almost immediately by the assistant and she applies the 8 patches, tapes up my back, and marks down each patch. Allison comes in to check on the assistant's work and mind you, I don't know whats on my back or in these patches. I'm not informed of any chemicals and I feel very left out in the dark about what is happening to me. All I know is that there are patches, there will be a reaction if I'm allergic to something, and I can't shower for 2 days. So naturally I ask the doctor, "Do you have a list of chemicals in these patches? Can I have more information?" Her response? "Google it. Look up North American 80 patch test. The information is there. It's a pretty standard test." what??? As a doctor wouldn't you want to comfort your patient? Shouldn't you have the accurate information at hand in case your patient has any questions regarding any procedures or applications? Is this not standard?? I am so confused.Leaving the office feeling extremely unsatisfied with my visit, I go back to work and immediately feel discomfort. I can't sit still or sleep at night because all I feel is irritation. I wish she would've told me what to expect because I was extremely uncomfortable for 48 hours straight. After 2 days, I go back to the doctors office to remove the patches. I arrive at 10 AM on the dot (my appointment time) and checked in immediately. However, I was left in the waiting room for about 45 minutes. Why? Because the assistants forgot about me. People start arriving after me and are instantly accompanied, heading back to the examination rooms. I'm so impatient and frustrated at this point because I just want these patches removed from my back. I didn't think a patch removal would take 45 minutes but here we are.The next day, I go in for an assessment of the chemicals I'm annoyed because I spent another $30 just to receive 3 sheets of paper that has a bunch of medical jargon on it. Her explanation was not helpful at all. I'm still unsure about what I should avoid. What a total waste of $90 and my time.Overall, I am completely unsatisfied with this practice, how things are operated and the doctor's bedside manner. If you're a medical professional, you should have compassion towards your patients and do your best to ease their concerns. I did not feel any of that during my visits here. Do not recommend.
 Recommends this doctor

How was your experience with the doctor?Susan Hirsch is THE MAIN REASON I come to Schweiger Derm (on 1727 Broadway). I actually used to visit her in the Financial location but when she moved to Broadway 1727 I followed her because she is truly incredible at what she does and also just a good human that cares.She is so attentive, thorough, and genuinely listens to what you need. I've had pre-skin cancer (which she caught and another derm didn't) and acne issues and she has consistently helped me and made me feel heard. I've sent friends to her in the past who say the exact same thing. Susan Hirsch is an asset to this company and beyond one of my favorite to work with when it comes to skin related issues. If you're looking to get a check-up, go see her asap.
 Recommends this doctor

How was your experience with the doctor?Extremely accommodating staff and really wonderful doctors! I saw Dr. Heller -- he was comforting and knowledgeable and super kind.
 Recommends this doctor

How was your experience with the doctor?I'm very pleased with my experience at Schweiger Dermatology group. I had a great experience from start to finish. This new location is very modern and spacious with a lot of technological touches. Even though I was a bit late for my appointment, I was seen promptly. The entire flow was streamlined and efficient. My dermatologist Dr. Jane Schneider is perhaps one of the best doctors around. She's very caring, knowledgeable, and attentive, and treated me like a "real person" in lieu of a medical subject. She complimented me on the progress of my skin and made me feel like my voice or opinion mattered. Essentially, Schweiger Grp. is a top-of-the-line practice that offers a ton of services and cutting-edge procedures. I strongly recommend this practice if you want to feel acknowledged and respected as a patient.
Chika K.Jul 27
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Super informative and professional. Good follow up and great staff.
 Recommends this doctor

How was your experience with the doctor?Dr. Wee and her assistants are truly amazing. Her expertise and knowledge of even the latest treatments is what keeps me coming back.
Robert M.Jul 16
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Wee is an absolute pro. She's super smart and extremely nice, with an excellent bedside manner. She also trains medical students in dermatology - impressive! Loved her. Will be back to her over and over again.
Sandra S.Jun 25
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Sue ann wee was the best part of the experience. The front office is chaotic, not sufficiently professional, there is no sound insulation, people shout and scream, making it an extremely unpleasant experience. (You need insulation like carpeting to make it bearable.) I waited 1/2 hour after my scheduled first appointment and asked staff what was up. They looked uninformed and checked to see “whether she is in”. Front staff then told me she was in, cleaning up her office,but in fact I waited nearly 25 more minutes before I saw the doctor. She is fine but I wouldnt use this group except for her.
Keith H.Jun 15
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?My visit with Dr. Wee was fantastic, she friendly, caring and reassuring. She took time with me and made me feel like she would do what was necessary to address my issue. Dr Wee PA's also reflected that same caring attitude.
Emma M.Jun 13
 Isn't sure about this doctor

How was your experience with the doctor?The dermatologists are great here. Very friendly and knowledgeable. What is NOT great about this practice is their ability to see patients on time. Today I waited 50 mins past my appointment to be seen. What was most frustrating was that no-one proactively told me when I checked in or at any time afterwards that there were delays, so I was not given the option to reschedule. I had to keep asking for updates. This is not a one-off. They never seem to be able to keep to time.  So I would ask when you get there whether there are delays. And be prepared for a long wait.
 Recommends this doctor

How was your experience with the doctor?I have been seeing dermatologist Dr. Stephen Seibt for years, and I can truly say that he is is a great doctor--knowledgeable, caring, easy to talk to, willing to explain things, and just a friendly person.
 Recommends this doctor

How was your experience with the doctor?Dr. Heller is the best! He has a wealth of wisdom and experience, is patient, extremely articulate and fast! He is that rare doctor who is, first and foremost, there to help! I can't recommend him enough. Dr Heller!
Tia B.May 16
 Isn't sure about this doctor

How was your experience with the doctor?I am a former patient of Dr. Heller.  I returned to him at this location because he makes quick and accurate diagnosis.Appointments are scheduled about 15 minutes apart. There was very little wait time including check in and electronic "paper" work. I was there less than an hour.
 Doesn't recommend this doctor

How was your experience with the doctor?These people are good doctors, I'm sure, and I believe they honestly care about their patients... but what they do not care about is their patients' time.  They routinely run 20-45 minutes late, and don't really seem to care.  I visited today, for what will be the last time, and met with the doctor at 4:15 for a 3:40 appointment.  When I challenged him on the delay, he had the nerve to tell me that he's *very* in-demand and that I should see one of his less-amazing colleagues if I want to see someone who will actually show up on time.There are great doctors in New York City that have less attitude and less of a wait.  I look forward to visiting them.
Nia B.Apr 23
 Doesn't recommend this doctor

How was your experience with the doctor?I don't write Yelp Reviews but I'm actually Standing in this place and I am DISGUSTED. ABSOLUTELY DISGUSTED. The PA Heather Rivera had no respect me as the patient at all and the Dr.Bruce Heller seemed to only care about money and how I should spend it. After making me undress to exam my skin and giving me a treatment without so much caring to examine my skin I told them I did not agree with their method of treatment (which I've tried already) the doctor and PA then rushed me out, DIDNT EVEN LET ME DRESS PRIVATELY, not respecting my right as a patient and didnt allow me enough time to get my stuff together and was more concerned about informing his staff on refunding me money I never paid for than finding a resolution. Their attitude is nasty and I will never recommend this FRANCHISE to anyone ever again.
 Isn't sure about this doctor

How was your experience with the doctor?As much as I would love to continue going here because I love Dr. Heller, I can no longer compromise the wait times.It doesn't matter what time you go -- I've tried middle of the day, early in the morning, after work, and I've always had to wait at least 20-30 (and up to 45-60) mins to be seen for my appointment. It's a complete revolving door in there and they just simply book too many to be able to keep up. I brought up the crazy waits to the admin staff the last time I was there and the office manager said they have a "system in place to resolve the issue within the next 6-7 weeks" but I don't get what that "system" is going to be if it's not simply scheduling less appointments.It's a shame because the admin staff is great and Dr. Heller has really improved my skin, but I just can't justify spending more than an hour in this office every time I schedule an appointment for only less than 5 mins with the doctor.
Mariah S.Mar 14
 Isn't sure about this doctor

How was your experience with the doctor?I met with Tracy Gerson and she was phenomenal. I have crappy skin and a lot of dark marks from always popping my pimples.  It was extremely easy to make an appointment, and they sent multiple reminders which I really appreciated.   I felt my wait time could have been shorter (I waited about 15-20 mins after my scheduled appointment time), considering I showed up 10 minutes early to fill out the paperwork. My meeting with Tracy was brief but informational. In addition to the prescriptions, she gave me a bag of samples so I could get started on the new regimen while I waited for my Rx to be filled. I was not a big fan of the receptionist staff. They were loud and obnoxious. They were much more interested in talking among themselves instead of helping everyone with appointments. They also submitted my visit under a different location which is not covered by my insurance. I think a little more structure and attention to detail would eliminate careless mistakes and make the overall experience more enjoyable. I did not appreciate having to be on the phone with my insurance for over an hour to get everything sorted out.
 Recommends this doctor

How was your experience with the doctor?GREAT Experience! I was in and out in 10 minutes. Tracy was helpful, made me feel comfortable and was very professional.The office is beautiful and everyone at the desk was personable and polite.I made my appointment through my Oscar insurance app and it didn't transfer to their reservation system, but they were able to get me in anyways with just a few minutes wait. Will be back in a year for another check up!
 Recommends this doctor

How was your experience with the doctor?Today I had an excision done by PA Mulvaney. I was so scared that it was going to hurt but her MA Agata made sure I was comfortable and let me hold her hand during the numbing process. I have to say they work very well together and were nice and patient during the procedure. Everything was explained to me before actually doing it which is so important. I just want to give them a huge kudos and ladies keep up the AWESOME WORK!
Ed R.Feb 15
 Doesn't recommend this doctor

How was your experience with the doctor?Horrible receptionists! Two women working the front desk couldn't even bother looking up to acknowledge us standing there to check in, then told us they had miss- booked our appointment so we would have to reschedule! And they were so rude about it. Never going back. There are plenty of other good reputable dermatologists in the area. Look elsewhere!
 Isn't sure about this doctor

How was your experience with the doctor?First time patient here and I must say I was in and out in less than 20 minutes. Amanda, the PC, really looked out for me and got me seen right away. Great experience!
Jane G.Jan 22
 Recommends this doctor

How was your experience with the doctor?I had a very good experience with Dr. Heller yesterday. He was personable, funny, and made me feel at ease. More importantly he was attentive and interested in the issue that brought me in and took the time to explore what could be the underlying problem. In addition, he ordered several tests to either rule in or rule out possible causes. The first MD I went to about this was dismissive and stated "it was nothing." I hope it is nothing but at least Dr. Heller is taking it seriously and doing the proper evaluation.I appreciate his long years of experience and friendly manner and consider him my dermatologist going forward.
Alissa B.Jan 21
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Love her! She’s so skilled and listens to her patients.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?I love Dr. Wee! I see her for my annual skin checks and overall skincare. She is incredibly personable, always makes me feel comfortable, and goes above and beyond to answer any questions I have. I never feel rushed and I truly value her expertise. I highly recommend her to anyone.
 Doesn't recommend this doctor

How was your experience with the doctor?I appreciate Yelp at times like these as it gives me an avenue to caution others of places like Schweiger Dermatology. Lack of organization, no regard for patient's time, poor patient treatment experience, and so unnecessarily expensive.1. I spoke with the billing department over the phone before I booked my appointment to confirm pricing with my insurance. When I got there, they asked me to pay much more than what billing told me and when I said that's impossible I already confirmed this with billing. I told them the time and date of my call but there was nothing they could do.2. When I got there on time, I waited up to 50 minutes to be let into the doctor's office and waited a bit longer in there before finally seeing a doctor. 3. The doctor was clearly well-accomplished but I didn't sense he was truly listening to me and prescribed a multitude of exams and medications other dermatologists (I later went to) said I did not need in their opinion and was unnecessary at this time. Finally a month later, I was charged $250 for "30 minutes" with Schweiger's doctor when I only spoke to him for 5 minutes actually.