I had 4 appointments with Dr. Allison Santhouse. Needless to say, after my experience, I will NOT be returning to this practice. The first visit, I went for a consultation because I've recently developed with eczema (never had it in my life before) and I was hopeful walking through the door, eager to meet with my doctor. I booked an appointment on Zocdoc with Dr. Sue Ann Wee, but upon arriving, the front desk receptionist said that I did not have an appointment at all. She said that although appointments are listed on Zocdoc, it's not confirmed that I would be in the system. First off, what!? If you guys don't take appointments via Zocdoc then WHY LIST YOUR PRACTICE ON THAT SERVICE PLATFORM? As a new patient, how are we supposed to know that we needed to get a confirmation DIRECTLY from the practice?! Strike #1.After going back and forth with the receptionist, she decided to double book me with another doctor and said, "Next time, make sure you call us and confirm with the practice before making an appointment. I'll double book you as a one time courtesy, let's hope that this other patient doesn't come on time." Since eczema has been an ongoing issue, I decided to disregard her guilt trip response and accept the double booking, hoping that I would get answers that day. After waiting about 40 minutes, I finally got to see Dr. Allison Santhouse. I wanted to like her so badly but she did not make me feel comfortable or welcomed. My visit and interaction with her lasted 5 minutes. She barely looked at my problem areas and just prescribed me 2 itch relief ointments and called it a day. Her bedside manner is subpar - very curt and indifferent. When I told her how concerned I was, she just reiterated that 2 ointments will suffice. Instead she insisted that I try a procedure to get rid of the "Rosacea" on my face, pointing out my "acne", and recommended that I come back to get a new skin care routine after my eczema was taken care of. Mind you these recs are UNRELATED to my current issues, which was eczema! That completely threw me off because it seemed like she wanted to milk me for unnecessary procedures that I did not ask for.She then stated that I should get an allergy test to see what I'm allergic to. I agreed to this because the last time I got an allergy test done, I was about 10 years old. I'm aware that the body changes every 7-10 years, so I obliged. I was told that I needed to come back the following Monday to have 8 patches applied on my back, consisting of 10 chemicals per patch.Monday comes and I go to the doctor's office. I'm seen almost immediately by the assistant and she applies the 8 patches, tapes up my back, and marks down each patch. Allison comes in to check on the assistant's work and mind you, I don't know whats on my back or in these patches. I'm not informed of any chemicals and I feel very left out in the dark about what is happening to me. All I know is that there are patches, there will be a reaction if I'm allergic to something, and I can't shower for 2 days. So naturally I ask the doctor, "Do you have a list of chemicals in these patches? Can I have more information?" Her response? "Google it. Look up North American 80 patch test. The information is there. It's a pretty standard test." what??? As a doctor wouldn't you want to comfort your patient? Shouldn't you have the accurate information at hand in case your patient has any questions regarding any procedures or applications? Is this not standard?? I am so confused.Leaving the office feeling extremely unsatisfied with my visit, I go back to work and immediately feel discomfort. I can't sit still or sleep at night because all I feel is irritation. I wish she would've told me what to expect because I was extremely uncomfortable for 48 hours straight. After 2 days, I go back to the doctors office to remove the patches. I arrive at 10 AM on the dot (my appointment time) and checked in immediately. However, I was left in the waiting room for about 45 minutes. Why? Because the assistants forgot about me. People start arriving after me and are instantly accompanied, heading back to the examination rooms. I'm so impatient and frustrated at this point because I just want these patches removed from my back. I didn't think a patch removal would take 45 minutes but here we are.The next day, I go in for an assessment of the chemicals I'm annoyed because I spent another $30 just to receive 3 sheets of paper that has a bunch of medical jargon on it. Her explanation was not helpful at all. I'm still unsure about what I should avoid. What a total waste of $90 and my time.Overall, I am completely unsatisfied with this practice, how things are operated and the doctor's bedside manner. If you're a medical professional, you should have compassion towards your patients and do your best to ease their concerns. I did not feel any of that during my visits here. Do not recommend.