Lyon Primary Care

59 E 54th St, New York, NY 10022, USA


(212) 750-2109(212) 750-2109

Dr. Valerie Lyon, MD

Primary Care Doctor

New York, NY


In-network insurances:

Aetna, Cigna, Blue Cross Blue Shield, 1199 SEIU Funds, Multiplan, NYS Workers' Compensation Board, Oxford, United Healthcare, First Health, MVP Health Care

View all in-network insurances (10)

Voro score

68% recommended

13 out of 19 patients recommend this doctor after their visit.

Recommendations

4 neighbors

Other reviews

Yelp(Practice)

3.5(15)

Approach

Dr. Valerie Lyon is a family medicine doctor in New York, New York. She attended the University of Pennsylvania before receiving her medical degree from Temple University School of Medicine and completing her residency at South Nassau Community Hospital. She has been in practice for more than 20 years.

Biography

Educations

University of Pennsylvania, BA, 1982
Temple University School Of Medicine, MD, 1986

Certifications

Family Medicine

Trainings

South Nassau Community Hospital, 1989 (residency)
Reviews (19)
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 Recommends this doctor

How was your experience with the doctor?Amazing primary care doctor in NYC's midtown! Very fast and efficient.
 Recommends this doctor
 Recommends this doctor
 Recommends this doctor
Kateri B.Feb 10
 Recommends this doctor

How was your experience with the doctor?I've been seeing Dr. Lyon for 9 years. She is always caring, thoughtful, and informative. She has also helped me diagnose some bigger medical issues for which she has referred me to specialists. Recently I was experiencing some nagging flu/respiratory systems and after going to urgent care twice with what felt like very little attention paid to me, I made an appointment with their PA Lina Sivio-Lieberman. I wasn't sure what to expect but I was blown away. She spent time listening to all my symptoms and did the thorough examination that all the other doctors skipped. She also did a respiratory panel that revealed a completely surprise diagnosis that required a different course of treatment. I am so grateful to both Lina and Dr Lyon and would recommend them highly to those seeking excellent medical care.
Juan G.Aug 11
 Recommends this doctor

How was your experience with the doctor?Dr. Lyon has been my doctor for over 10 years.I can't stress enough to my family and friends how great of a doctor she is.She takes her time and tries to find out what is wrong and asks tons of questions which you feel that you are not been rushed.The staff has always been great, and very helpful.If you are looking for an amazing doctor in NYC, she is the one.
 Recommends this doctor

How was your experience with the doctor?Dr. Lyon is the best doctor I've ever had in NYC. Thorough, friendly, and thoughtful. Took the time to refer me to a number of her favorite specialists. Her nurses are equally thorough, friendly, and thoughtful. Outstanding wellness professionals. I'd recommend to anyone. Be aware that Dr. Lyon is booked very far out. You can call her LOVELY receptionists every day and check for cancellations--it's how I always sneak in sooner.
 Recommends this doctor

How was your experience with the doctor?Dr. Valerie Lyon has been my GYNO and primary doctor for more than 15 years. I've remained with her practice through multiple employers' healthcare plans and when I opened my own consultancy, through multiple relationships, and through numerous twists and turns that life has thrown at me during the past almost two decades.Lyon is the rare doctor who gets the mind-body connection. Her significant medical expertise is balanced by a holistic understanding that what you live (experience) is intrinsically connected to what shape you might be in living that life. She spends real time with you in her office, asking questions but in a decisively non-clinical way: like having a close conversation with a favorite, wise, and trusted aunt.I recently met with her physician assistant Lina Sivio-Lieberman with whom I was equally impressed. No surprise, Ms. Sivio-Lieberman shares a similar approach, as well as the inquisitiveness and warmth, of Dr. Lyon.People often mistake good bedside manner as information delivered with a coating of sugary sweetness. Give me an earnest straight shooter like Dr. Lyon any day.
Dasha G.Oct 11
 Recommends this doctor

How was your experience with the doctor?I've always been a bit wary of doctors as I haven't always had the best experiences, but Dr. Lyon was recommended to me by my dermatologist. Overall, I think she is fantastic. She has a direct manner, listens to everything that you say, spends a lot of time with you during your exam, and gives great advice on things that are bothering you - that is all that you could ask for in a great doctor! I've heard of so many instances where people only see their doctor for a few minutes, and spend the rest of their appointment with their nurses. Please ignore the other complaints listed here - most of them seem to be from people that are having a bad New York day, and they are taking it out on the wrong person - especially the front desk staff. Just remember, by the time you arrive, they've likely already dealt with dozens of difficult patients. In the end, I don't believe that a doctor's office needs to feel like a spa appointment, but if thats is how you feel, then perhaps a different practice would be better for you.
L. C.Feb 24
 Doesn't recommend this doctor

How was your experience with the doctor?I was a patient of Lyons' former partner Dr Martin for 20+ years. He was on a leave and I went to see Dr Lyons. Because I arrived late instead of refusing me at the front and telling me I would need to reschedule, Dr Lyons took it upon herself to confront me in the exam room.  She  hatefully told me she was not going to do half of what I was scheduled for because I was late, and  she unprofessionally began to do a few procedures in a nasty and perturbed way.  I am a tough New Yorker, and she managed to bring me to tears since I was feeling so poorly anyway.  I simply got up and left. I could not believe any of it. So bad was it that I wrote to the Office of Professional Medical Conduct (OPMC) about it.  Oh, and  I NEVER went back.  Not even after 20+ years of seeing her partner at the office. I found a new doctor!
 Doesn't recommend this doctor

How was your experience with the doctor?I've been seeing Dr Lyon for a couple of years and I do enjoy her as a medical professional - direct, to the point, not overly warm but also not dismissive. The stars i awarded are specifically for her. Her office on the other hand is a disaster - the receptionists are consistently rude (no greeting upon entry, bare minimum of engagement, not helpful) and I've had PAs/nurses fail to draw blood after upwards of five attempts (I've never had anyone struggle to draw blood from my arms). And with all of this, Dr Lyon remains impossible to see - she's frequently booked out for months at a time.Today was the kicker though - called to schedule my annual gyno exam, was given Dr Martin (a very pleasant guy, but leaving the practice march 1) because Dr Martin was booked up. I expressed concern as I'd never seen a man before for this etc the receptionist was like well you can always cancel (clearly, I was understanding this to be a gyno exam). What I didn't know was that Dr Martin is NOT an obgyn, and they'd booked me just for a physical. So here I am going through a physical when I'd made an appt for my gyno exam. I guess this will be my last visit because despite Dr Lyon being great it's really not worth the trouble. Update: dropped to one star: there was ANOTHER urine sample in the bathroom where I was directed to do mine. When I expressed concern over this, Dr Martin responded "they're labeled, it's fine." I was like "no, I'd at least like the illusion of there being something sanitary here."
Mike M.Jul 16
 Recommends this doctor

How was your experience with the doctor?I have been going to Dr Valerie Lyon since April 2016, after 2 visits I can recommend her wholeheartedly. Caring, professional and responsive- she has given me insight into my health that other physicians never did- she always replies to my emails the next day. Office is pleasant in a central location, her staff is excellent,  appointments are on schedule  and lab results are promptly sent.
 Doesn't recommend this doctor

How was your experience with the doctor?Dr Lyon does not have a good bedside manner, I came in for a prescription that I've been getting for over a year from her practice and she began our appointment by immediately treating me as if I was taking the medication irresponsibly, which I am not. I felt her tone was accusatory and rude. I am a responsible adult and I deserve to be treated that way by a doctor. No one should feel belittled by someone who is supposed to be a care taker. I will never make an appointment with her again, I was very disappointed with the way she handled the situation and hope that no else has to be treated that way.
 Recommends this doctor

How was your experience with the doctor?I've been coming to Dr. Lyon for a few years now, and I assure you, she is fantastic.  I have been to many doctors in my life in five different cities and she is my favorite by far.  She was referred to me by a co-worker and a few people in our office see her.  At first, I went to her for OBGYN, but now she is my primary care physician as well!  She is smart, knowledgeable about the most recent medical advances, and when I message her through the patient portal, she always responds same day.  She is also very straightforward and funny, which I love!  I used to work in Midtown, but I now work in the Financial District, and I will continue to come and see her, because it is worth it.  Highly recommend!
S.X. A.Jul 23
 Recommends this doctor

How was your experience with the doctor?I have been seeing Dr. Lyon for four years and will continue to use her practice. She's a pragmatic, knowledgeable doctor who offers very straight advice and competent care. I feel comfortable going to her with any concerns, and have been pleased with her referrals for other doctors. There are always new assistants in the office, but most of them are fine and good at drawing blood/other tests. Wait time is typically lower than average, especially if you go in the mornings or early afternoons. I never wait longer than 15 minutes.  She is usually quick to respond to phone messages, as well.
 Doesn't recommend this doctor

How was your experience with the doctor?I have been going here for about a year now, and today was my last time I will ever step foot in that place. I waited for an hour, and I even had to pay for parking. I had to leave, and I wasted a ton of my time waiting. Plus I had to pay 30 dollars for parking. I spoke to dr Val & she was rude!!! She didn't even care, she made it seem totally normal how late she was. There wasn't even any patients waiting to be seen except for me. I called her to see if she would refund me my $30 for having to park in the parking garage, but she said no. I promise she is not the doctor that you want to be seeing. Good luck..
 Recommends this doctor

How was your experience with the doctor?Dr. Lyon has been my doctor for 9 years and she is excellent. No unnecessary tests, honest and straightfwd, and extremely responsive. In the past 9 years, after many encounters and communications I can honestly say she has been unwaveringly kind, caring, and supportive. She also knows what she's talking about. I am a family medicine /primary care doctor in NYC myself and I trust her judgement completely.
Kim B.Jul 15
 Doesn't recommend this doctor

How was your experience with the doctor?Before going to Dr. Lyon, I was seeing a doctor who developed dementia. After seeing Dr. Lyon, I'll be going BACK to my elderly doctor with memory problems, because I expect to get BETTER CARE. Lyon has the worst managed physician's office I've ever experienced. None of the assistants knew what they were doing. Despite the fact that I made an appointment to see Dr. Lyon, the staff acted like they were doing me a FAVOR by grabbing the doctor from another room to see me -- and when she did see me, it was for under sixty seconds. I had to get dressed and undressed 3 times during the course of my visit because the assistants were so disorganized. When I first entered the office, there was a blood-filled rubber tube with a needle attached sitting on top of a bio-hazard box. Later, the physician's assistant spied it and threw it away properly. The blood pressure cuff was defective. Clumsiest blood draw in history - girl never got any blood from either arm. I walked out crying. AWFUL.
Mary R.Jul 18
 Doesn't recommend this doctor

How was your experience with the doctor?Couldn't believe this was the same practice.  I saw Dr.Lyon 5 years ago. Caring. I got out insurance that would allow me to still come to her when I moved out of state. What a mistake!  I never saw her. Only a physician's assistant IN TRAINING who told me it was "standard procedure" for the doctor to only be called in in severe cases.I would have to make a special request I recommended her to a friend based on my past experience and she had the same treatment. Go somewhere else.