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Tue, May 26

3619 Paesanos Pkwy #212, San Antonio, TX 78231, USA


Tue, May 26

Dr. William Pinkley

Primary Care Doctor

San Antonio, TX


In-network insurances:

AARP, Aetna, Amerigroup, American Republic Insurance Company, Anthem, Blue Cross Blue Shield, Assurant, Beech, CareFirst Blue Cross Blue Shield, United Healthcare, Cigna, Community First Health Plans, Consolidated Health Plans, Coventry Health Care, Harvard Pilgrim Health Care, Highmark Blue Cross Blue Shield, Highmark Blue Shield, Humana, Kaiser Permanente, Liberty Mutual, Mail Handlers Benefit Plan, Medicare, Memorial Hermann, Moda Health, Multiplan, Optum Health, POMCO, Standard Life and Accident Insurance Company, Superior HealthPlan, Tufts Health Plan, US Health Group, WellCare, Workers' Compensation

View all in-network insurances (33)

Voro score

80% recommended

82 out of 103 patients recommend this doctor after their visit.

Other reviews

Zocdoc

4.5(103)

Approach

Dr. William Pinkley has been practicing medicine since 1986. He obtained his Medical Doctorate degree from the University of Texas Health Science Center San Antonio in 1985. Dr. Pinkley then completed his family medicine internship at the University of Texas Health Science Center / San Jacinto Methodist Hospital in Houston, Texas in 1986.

Biography

Educations

University of Texas, San Antonio, MD

Wait time

Patients typically wait less than 15 minutes before being seen.

Bedside manner

Patients say this doctor has excellent bedside manner.

Reviews (103)
Write a review
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?My only complaint is that for the second time in a row the office sent my prescription to the wrong pharmacy.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Why is this in Spanish, Dr and staff great.
Jose L.Mar 25
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Good place. Quick and efficient. Doctor asked plenty of questions.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?This was my first visit to the office. I am looking for a new primary doc. Everyone was friendly and professional. Saved lots of time by completing the new patient forms on zocdoc before the appointment. Wait time was reasonable. I didn't actually see the doctor (did get a brief exam from the PA who was very pleasant) but I'm sure I will when I go back next month for a physical. Overall very good experience.
Stacee H.Jan 26
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?I don't often see Dr. Pinkley himself ? But the other Doctor and the P.A. are first rate , quality people ; as are the staff.
Sean D.Dec 31
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very courteous and informative regarding my general health, diet and how to improve my total health from blood pressure to weight.
Scott M.Dec 19
 Doesn't recommend this doctor
Wait time: Less than 15 minutes
Bedside manner: Awful

How was your experience with the doctor?That guy is very odd. Does not make eye contact ever.
 Isn't sure about this doctor
Wait time: Less than 15 minutes
Bedside manner: Good

How was your experience with the doctor?Dr Pinkley is an excellent Dr, However, Your office billing manager needs to work on her knowledge of her job description, also never returns calls. My mother Juanita was in ER on a specific incident and could not get Dr Pinkley's on call to have her admitted because he is not able to to that!!!!! so we have a new Dr.....no complaints now....please evaluate your business and make some so needed changes focus your dollars on training and not so much on your billboard ads.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Excellent service, explained everything I asked, very professional
David H.Aug 26
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Excellent Dr.!
AnonymousJul 20
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?As a new patient they were quick to get me in and check out my wound. Very professional and nice, this will probably become my general doctor.
Elisa S.Jul 12
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Very nice explained everything to me. I really love it when a doctor pays attention to the patients.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Pinkley only sees patients every other Saturday of the month. I saw Dr Michael Garcia and previously PA Carol Tran I have been extremely pleased with the office staff and providers. I definitely recommend vital health!
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Staff was very nice! I did have to fill out information again that I had already filled out online, but there wasn't too much to do. Surprisingly I didn't have to wait long to see Dr. Garcia. He took the time to listen to my issue and offer a variety of treatments for me to try.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Had visit with Mr.Garcia it was great and will use them again.
 Isn't sure about this doctor
Wait time: 15-30 minutes
Bedside manner: Satisfactory

How was your experience with the doctor?I arrived 5 min prior to my appt. was seen 45 min later then waited another 30 min in the room. But once I was seen the people were quick and got what I needed done fast.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Good staff, professional, wait time very reasonable.
AnonymousApr 13
 Isn't sure about this doctor
Wait time: Less than 15 minutes
Bedside manner: Satisfactory

How was your experience with the doctor?As a new patient I was a little shocked that I was only able to see the PA. The appt was booked with the Dr. I will mostly likely not return to this practice.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Very professional and thorough. Super nice doctor that truly cares about your well being.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Everyone was friendly. Didn't have to wait long. Felt comfortable being there.
Robert M.Mar 12
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Pinkley's Office was very professional, and the consulting doctor was very helpful in determining every possibility of my issue.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?I was brought to the back by a new nurse who seemed frustrated with everything she did, murmuring things and sighing exasperatedly. That was a bit awkward, but Dr. Tran is great. She's efficient, listens actively, and really knows what she's doing.
AnonymousJan 13
 Recommends this doctor
Wait time: 15-30 minutes
Bedside manner: Excellent

How was your experience with the doctor?Wonderful and friendly staff, as well a convenient location in my neck of the woods. I appreciated his attention to detail and he talked over every option and concern with me. I did have to wait for a hot minute to be seen but from what I saw I came on a very busy day and am a new patient. I highly recommend his office, based on his amazing beside manner, informative nature, and great staff.
Trina M.Dec 16
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Very knowledgeable, treated me kindly, takes his time and answers all questions. They don't make doctors like him anymore!!
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?I was in and out painlessly.
Martin G.Nov 11
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?I really appreciated being able to get in right away! The staff and Dr. Was great.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?The entire staff is amazing and helpful. There is practically no waiting time. Dr. Pinkley shows great concern and answers all your questions. He is very thorough and patient. Love them!
Erin M.Sep 23
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?I was looking for a doctor with my new insurance and I saw their billboard off 1604. The whole staff was very heartwarming and the atmosphere was very comfortable. I really recommend going here if you're looking for a comfortable and safe trusted doctor.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?I just found my new primary doctor!! Thank you!!
 Doesn't recommend this doctor
Wait time: 15-30 minutes
Bedside manner: Good

How was your experience with the doctor?Horrible. I picked this office due to high reviews on ZocDoc and because I needed to see a doctor regarding a cough I'd had for over a week (wanted to make sure it was nothing contagious for my infant son). Although no other patients were in the office, I waited for almost an hour to be seen. At one point, a front desk employee reminded Dr. Pinkley that I was there. He still took a long time to finish a conversation with a visitor (another doctor or perhaps one of those pharmaceutical reps). I did appreciate him taking time to educate me on possible medical conditions. I come from a family of doctors and hold them and their extensive schooling in high esteem. However, after that, I waited another 30 minutes to do the blood test he recommended and was told I'd get the results the following day. Dr. Pinkley gave me a prescription for an antibiotic in case the blood test determined it was bacterial. Well, it's now been over 2 weeks and I have yet to receive my result. I've called the office multiple times. I still have the cough and now need to go see another doctor for the same thing! (Not to mention more co-pays and time off from work!!) Absolutley ridiculous.
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?He treated me well and sent me straight to get medical treatment and exams
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Dr. Pinkley is very thorough in explaining your condition and is very detailed in discussing treatment options. His staff always gets me an appointment in a timely manner.
 Isn't sure about this doctor
Wait time: Less than 15 minutes
Bedside manner: Good

How was your experience with the doctor?He tries to make the information he's stating accessible, but sometimes it ends up coming off as obtuse. I still got the service done as necessary based on my budget and time constraints.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Very thorough! Explained the different scenarios and options
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent

How was your experience with the doctor?Dr. Pinkley was thorough and professional and made me feel completely comfortable discussing any personal health issues. I have absolutely no complaints.
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent

How was your experience with the doctor?Really informative and helpful
 Doesn't recommend this doctor
Wait time: More than 1 hour
Bedside manner: Awful

How was your experience with the doctor?BEWARE OF THIS CLINIC, THEY TREAT YOU LIKE A MONEY BAG AND NOT LIKE A PATIENT! I made an appointment for a yearly check up which is fully covered by my insurance and this doctor is supposedly in-network. They ended up charging me for a different service and I ended up paying everything out my pocket because they refused to run it through my insurance which has an agreed pricing with them. Until today (so 9 months later) they didnt submit my claim to my insurance after several follow up it came out that they submitted my claim with the wrong details
AnonymousMar 28
 Isn't sure about this doctor
Wait time: Right away
Bedside manner: Good
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent
 Isn't sure about this doctor
Wait time: Less than 15 minutes
Bedside manner: Good
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent
 Recommends this doctor
Wait time: Right away
Bedside manner: Excellent
Debra A.Jan 26
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent
Von B.Jan 14
 Isn't sure about this doctor
Wait time: 15-30 minutes
Bedside manner: Unsatisfactory
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent
Noel L.Jan 11
 Recommends this doctor
Wait time: Right away
Bedside manner: Good
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent
 Recommends this doctor
Wait time: Less than 15 minutes
Bedside manner: Excellent
John B.Dec 6
 Isn't sure about this doctor
Wait time: Less than 15 minutes
Bedside manner: Good